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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

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Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. setup email from my custom domain [urbanshed.in]

    By urbanshed,
    • 7 replies
    • 408 views

  2. [Solved] Request for MariaDB module in Python 3.12

    By dylanlewis11,
    • 2 replies
    • 2.1k views

  3. reset my hosting account then add the domain after the reset

    By celesta1,
    • 3 replies
    • 239 views

  4. [Solved] Reset account stephenw

    By stephenw,
    • 1 reply
    • 190 views

  5. Help with environment (.env) setup with Python and Flask on Jonny

    By dkobrin,
    • 1 reply
    • 302 views

  6. [Solved] add domain

    By w2hsystem,
    • 1 reply
    • 219 views

  7. [Solved] Request to change main domain

    By adipra,
    • 1 reply
    • 206 views

  8. [Solved] Adding subdomain

    By frncszxc,
    • 2 replies
    • 210 views

  9. [Solved] Request for Full Account Reset

    By live7day,
    • 1 reply
    • 302 views

  10. [Solved] Add alkverse.mooo.com to account

    By alkastraverse,
    • 1 reply
    • 1k views

  11. SMTP Mail not working

    By abhisrv2,
    • 3 replies
    • 542 views

  12. clear my acc & add domin

    By celesta1,
    • 3 replies
    • 294 views

  13. [Solved] Create a new domain name

    By emmanuelfosso206,
    • 1 reply
    • 226 views

  14. [Solved] Need to reset my domain to a default HelioHost subdomain like adityakhandual.heliohost.org

    By adityakhandual,
    • 2 replies
    • 257 views

  15. Hello, I would like to reset my domain on the Tommy server back to the default HelioHost subdomain (e.g., adityakhandual.heliohost.org). Currently, it is set to e-comm.merce.in. Username: [adityakhandual] Server: Tommy Thank you!

    By adityakhandual,
    • 1 reply
    • 216 views
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