Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,888 topics in this forum

  1. [Solved] Increased storage

    By mm1,   
    • 3 replies
    • 218 views

  2. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,
    • 1 reply
    • 267 views

  3. [Solved] Internal Server Error

    By msbsurfi,
    • 10 replies
    • 587 views

  4. [Solved] Domain change

    By raandre,   
    • 3 replies
    • 227 views

  5. [Solved] request domain added

    By akalia,
    • 1 reply
    • 145 views

  6. Lets Encrypt time to renew ..

    By fuzmic,
    • 0 replies
    • 136 views

  7. Node JS app on Tommy not running

    By mariadumas,
    • 1 reply
    • 175 views

  8. [Solved] Requesting for addon domains

    By myzega,
    • 2 replies
    • 194 views

  9. My error_log only shows errors from my first Flask app

    By ujcis,   
    • 6 replies
    • 297 views

  10. [Solved] Request resetting my account to start over

    By elkhaddir,
    • 1 reply
    • 166 views

  11. [Solved] Plesk Backup enable local ftp

    By nyten,
    • 5 replies
    • 785 views

  12. Add a new subdomain and change PHP setting

    By ivatsa,
    • 1 reply
    • 123 views

  13. [Solved] Request Custom Domain

    By licensafe,
    • 6 replies
    • 380 views

  14. [Solved] Create New Subdomain

    By orca,
    • 1 reply
    • 186 views

  15. add

    By krzysztof90,
    • 1 reply
    • 135 views
×
×
  • Create New...