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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,752 topics in this forum

  1. [Solved] Add a new domain to my account

    By kpfv,
    • 1 reply
    • 185 views

  2. [Solved] Request to change subdomain name.

    By sphinx0945,
    • 1 reply
    • 216 views

  3. "Unable to login with that username and password."

    By talesaz,
    • 6 replies
    • 425 views

  4. Wordpress manual download

    By directwfc,
    • 1 reply
    • 149 views

  5. Logging in from a school internet connection where another student also has an account

    By brandonramirez,
    • 0 replies
    • 199 views

  6. [Solved] request ssh

    By flowserv,
    • 1 reply
    • 267 views

  7. [Solved] Domain addition + deletion request.

    By vivekrajan007,
    • 1 reply
    • 244 views

  8. [Solved] Reset host to default

    By sat4all,
    • 2 replies
    • 237 views

  9. [Solved] Add New Domain pls

    By zerajerzasouma14,
    • 1 reply
    • 194 views

  10. [Solved] ADD DOMAIN AND SUBDOMAINS PLEASE

    By brunomanoelfb,
    • 9 replies
    • 593 views

  11. [Solved] Request to enable SSH access on Johnny

    By blasco86,
    • 2 replies
    • 224 views

  12. [Solved] Morty top up?

    By beporter,
    • 4 replies
    • 357 views

  13. [Solved] I want to add a domain name to my account

    By samdav,
    • 7 replies
    • 416 views

  14. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 208 views

  15. Multiple account

    By alchimistofcrypt,
    • 1 reply
    • 179 views
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