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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,014 topics in this forum

  1. [Solved] subdomain

    By Guest hunterp11,   
    • 1 reply
    • 106 views

  2. [Solved] REQUEST TO CHANGE MY MAIN DOMAIN

    By sirzech,
    • 1 reply
    • 107 views

  3. [Solved] Request for a new domain

    By nkhris,   
    • 1 reply
    • 122 views

  4. [Solved] Request to change primary domain

    By strongestleo,   
    • 1 reply
    • 100 views

  5. [Solved] Error when running curl in git Deploy actions

    By mbo,
    • 3 replies
    • 222 views

  6. [Solved] Add Domain

    By bbm123,
    • 1 reply
    • 101 views

  7. [Solved] subdomains

    By Guest hunterp11,   
    • 1 reply
    • 104 views

  8. how to add custom domain

    By hundalprabh07,
    • 1 reply
    • 112 views

  9. [Solved] reset account

    By Guest hunterp11,   
    • 3 replies
    • 152 views

  10. Disable dns redirect for greenzone101.com.

    By flechen,
    • 2 replies
    • 160 views

  11. [Solved] Add domain

    By mbo,
    • 2 replies
    • 113 views
    • mbo
    • mbo

  12. [Solved] Addon Domain (3)

    By apil,   
    • 1 reply
    • 113 views

  13. [Solved] Can't connect to the database

    By zeldafan,
    • 3 replies
    • 227 views

  14. Upgrade Questions

    By devashraf,
    • 1 reply
    • 127 views

  15. DNS Configuration on Heliohost's Plesk

    By redactu,
    • 2 replies
    • 184 views
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