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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,816 topics in this forum

  1. [Solved] Request to Add Subdomains to My HelioHost Account

    By Texus,
    • 5 replies
    • 316 views

  2. [Solved] I want to cancel my plan

    By ictroadmore,
    • 4 replies
    • 283 views

  3. I need a new domain added

    By kaviaresidence,
    • 3 replies
    • 212 views

  4. [Solved] Add Domains

    By trustinnova47,
    • 1 reply
    • 165 views

  5. [Solved] Add new domain

    By appworksolutions,
    • 3 replies
    • 246 views

  6. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,
    • 1 reply
    • 190 views

  7. [Solved] Add Domains to my Account

    By developer1,
    • 1 reply
    • 266 views

  8. [Solved] WebMail Not Working

    By kbp2025,   
    • 1 reply
    • 281 views

  9. [Solved] Please reset my account

    By thofficial,
    • 1 reply
    • 238 views

  10. [Solved] Adding New Domain

    By boomarenio,
    • 1 reply
    • 214 views

  11. Need flask.wsgi control access

    By ravikv123,
    • 1 reply
    • 181 views

  12. [Solved] Add Domain

    By paul70,
    • 1 reply
    • 183 views

  13. [Solved] Request another domain.

    By sphinx0945,
    • 1 reply
    • 180 views

  14. [Solved] add domain request

    By w2hsystem,
    • 1 reply
    • 179 views

  15. [Solved] add domain

    By olezhashulga,
    • 1 reply
    • 220 views
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