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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,491 topics in this forum

  1. [Solved] Can not login to heliohost dashboard

    By msbsurfi,
    • 1 reply
    • 196 views

  2. Add domain

    By lombardonicolo49,
    • 7 replies
    • 409 views

  3. [Solved] Can i add my own domain that i have?

    By carbonapi,
    • 3 replies
    • 3.6k views

  4. Service temporarily unavailable (503)

    By AdamMat,
    • 1 reply
    • 145 views

  5. MS SQL DB

    By meil,
    • 1 reply
    • 167 views

  6. [Solved] add the domain

    By live7day,
    • 1 reply
    • 167 views

  7. add domain to my account

    By mannapijush1,   
    • 1 reply
    • 141 views

  8. [Solved] I want to change my domain name

    By soloriderxi,
    • 1 reply
    • 204 views

  9. can i change my domain and username

    By carbonapi,
    • 3 replies
    • 447 views

  10. [Solved] Add custom domain

    By genwork,
    • 1 reply
    • 178 views

  11. [Solved] Subdomain Addition Request [hostel.helioho.st]

    By evram,
    • 1 reply
    • 151 views

  12. [Solved] Add domain to Plesk account

    By fitulus,
    • 3 replies
    • 248 views

  13. [Solved] Subdomain Creation

    By oliverlespar,
    • 1 reply
    • 2.5k views

  14. I am getting spam emails from my own domain

    By b0chard,
    • 7 replies
    • 287 views

  15. adding a domain

    By mostomosto,
    • 2 replies
    • 198 views
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