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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,752 topics in this forum

  1. [Solved] Prevent indexing of files within a directory

    By b0chard,
    • 1 reply
    • 196 views

  2. [Solved] Add Domains and Subdomains to my Account

    By appnetwork,
    • 1 reply
    • 227 views

  3. [Solved] Change main domain & add two subdomains

    By xtcraft,
    • 4 replies
    • 305 views

  4. [Solved] Add Subdomain dev-event.wahyupratama.web.id

    By ayuatama,
    • 1 reply
    • 183 views

  5. Requesting a new domain

    By sapalv11,
    • 3 replies
    • 285 views

  6. php open_basedir restriction - topic exists

    By ajaxStardust,
    • 5 replies
    • 11.3k views

  7. [Solved] Add Subdomain to my Account

    By srjnetwork,
    • 1 reply
    • 161 views

  8. [Solved] ADD DOMAIN, REMOVE DOMAIN (Host Plan: Morty, Username: Softhauz)

    By softhauz,
    • 2 replies
    • 306 views

  9. [Solved] Add Subdomains to my Account

    By srjnetwork,
    • 1 reply
    • 171 views

  10. Help with FTP user addition.

    By vivekrajan007,
    • 1 reply
    • 160 views

  11. My web page will not open - error message: "This site can’t provide a secure connection"

    By wapps,   
    • 3 replies
    • 233 views

  12. [Solved] Create an addon domain, subdomain

    By ngochsn,
    • 1 reply
    • 187 views

  13. [Solved] Domain Name Changing

    By mahmudiabdelaziz,
    • 1 reply
    • 183 views

  14. [Solved] Account Reset

    By PoppaBuzz,
    • 2 replies
    • 235 views

  15. DNS records - Google Search Console

    By talesaz,
    • 3 replies
    • 206 views
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