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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,889 topics in this forum

  1. [Solved] I want to add a domain

    By jonathani3vee,
    • 1 reply
    • 156 views

  2. [Solved] Custom domain request

    By litebrite,
    • 4 replies
    • 215 views

  3. want to add my own domian

    By amar63,
    • 1 reply
    • 122 views

  4. [Solved] Add new domain

    By talesaz,
    • 1 reply
    • 167 views

  5. [Solved] Email address change

    By litebrite,
    • 1 reply
    • 185 views

  6. Log in problems

    By bennikints,
    • 1 reply
    • 168 views

  7. [Solved] Request to remove domain.

    By hiswill,
    • 1 reply
    • 170 views

  8. [Solved] Request to change document root

    By hiswill,
    • 1 reply
    • 172 views

  9. [Solved] how to access terminal or ssh

    By noaman,
    • 1 reply
    • 207 views

  10. Queued: hh_mahmudi.abdelaziz

    By mahmudiabdelaziz,
    • 1 reply
    • 146 views

  11. [SOLVED] 503 Service Unavailable.

    By odilonse,
    • 2 replies
    • 249 views

  12. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 152 views

  13. [Solved] reset account

    By howl,
    • 1 reply
    • 148 views

  14. [Solved] Main domain change for my account

    By mozonod,
    • 1 reply
    • 170 views

  15. [Solved] brinkmj70 add new domain

    By Matt Brinkman,
    • 1 reply
    • 162 views
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