Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,252 topics in this forum

  1. [Solved] i can’t reset password

    By ncatey2,
    • 6 replies
    • 323 views

  2. [Solved] add domain for brinkmj70

    By Matt Brinkman,
    • 1 reply
    • 198 views

  3. [Solved] "Request to Add Domain to My HelioHost Account (Username: nothingness)"

    By nothingness,   
    • 4 replies
    • 307 views

  4. [Solved] Reset my account: petersen

    By cornelio,
    • 1 reply
    • 223 views

  5. [Solved] 403 Errors on HTML file - file permissions fixed, but error continues

    By TheRamblingTy,
    • 4 replies
    • 343 views

  6. [Solved] Request to add additional domain for user: strongestleo

    By strongestleo,   
    • 1 reply
    • 171 views

  7. [Solved] Add a domain

    By zdsa,
    • 5 replies
    • 277 views

  8. [Solved] Account creation

    By cpederson,
    • 3 replies
    • 243 views

  9. Maria DB - Remote access

    By nppd,   
    • 1 reply
    • 199 views

  10. Update DNS Record

    By blesd,
    • 2 replies
    • 272 views

  11. [Solved] ACCOUNT RESET

    By bb,
    • 1 reply
    • 198 views

  12. [Solved] Very slow website load and Error 503 almost every time

    By jotaj92,
    • 10 replies
    • 503 views

  13. AbanteCart not working

    By adriannaranjor94,
    • 4 replies
    • 248 views

  14. [Solved] add subdomain to my account

    By chrisohps,
    • 1 reply
    • 220 views

  15. Transfer old emails from other hosting

    By chrisohps,
    • 4 replies
    • 300 views
×
×
  • Create New...