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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,653 topics in this forum

  1. Logging in from a school internet connection where another student also has an account

    By brandonramirez,
    • 0 replies
    • 176 views

  2. [Solved] request ssh

    By flowserv,
    • 1 reply
    • 234 views

  3. [Solved] Domain addition + deletion request.

    By vivekrajan007,
    • 1 reply
    • 217 views

  4. [Solved] Reset host to default

    By sat4all,
    • 2 replies
    • 207 views

  5. [Solved] Add New Domain pls

    By zerajerzasouma14,
    • 1 reply
    • 167 views

  6. [Solved] ADD DOMAIN AND SUBDOMAINS PLEASE

    By brunomanoelfb,
    • 9 replies
    • 463 views

  7. [Solved] Request to enable SSH access on Johnny

    By blasco86,
    • 2 replies
    • 190 views

  8. [Solved] Morty top up?

    By beporter,
    • 4 replies
    • 301 views

  9. [Solved] I want to add a domain name to my account

    By samdav,
    • 7 replies
    • 342 views

  10. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 175 views

  11. Multiple account

    By alchimistofcrypt,
    • 1 reply
    • 152 views

  12. [Solved] CHANGE MY DOMAIN NAME

    By merakhataml,
    • 3 replies
    • 240 views

  13. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 153 views

  14. [Solved] Plesk mobile app error

    By piyushukani,
    • 3 replies
    • 256 views

  15. 504 Gateway Time-out

    By marvelousaare,
    • 2 replies
    • 215 views
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