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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,237 topics in this forum

  1. [Solved] Discord.py update needed for Johnny

    By Excalibur14,
    • 2 replies
    • 598 views

  2. [Solved] Connect to MYSQL database

    By drakgoku,   
    • 1 reply
    • 1k views

  3. [Solved] Change Servers and Move Website

    By nonstate,   
    • 3 replies
    • 889 views

  4. [Solved] Lily or Tommy for .Net Core?

    By eduran,
    • 9 replies
    • 1k views

  5. [Solved] Suspended due to "inactivity" - CPanel not counting?

    By niemen,
    • 2 replies
    • 666 views

  6. Account Activation

    By manishad,   
    • 1 reply
    • 710 views

  7. [Solved] Restart mysql server

    By ventbook,
    • 2 replies
    • 826 views

  8. [Solved] My account is archived! Please help me.

    By thakurg,   
    • 2 replies
    • 733 views

  9. [Solved] Install AWS Boto3 SDK for Python on Tommy

    By tycoonlover1359,
    • 3 replies
    • 782 views

  10. [Solved] CPanel temporarily suspended

    By orange77,   
    • 2 replies
    • 1.1k views

  11. [Solved] Login Problem

    By tycoonlover1359,
    • 1 reply
    • 695 views

  12. [Solved] Delete Duplicate Account

    By tycoonlover1359,
    • 3 replies
    • 571 views

  13. [Solved] Error Message

    By bloger21,   
    • 1 reply
    • 729 views

  14. [Solved] Remote Postgresql Acess

    By quagesh,   
    • 4 replies
    • 915 views

  15. [Solved] Discord.py new error, requires library update

    By gonzalo3,   
    • 1 reply
    • 790 views
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