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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. Java or ASP in Tommy server?

    By fjmduran,
    • 4 replies
    • 822 views

  2. [Solved] Change email address for the account

    By leranjun,
    • 8 replies
    • 784 views

  3. [Solved] Cannot login to cPanel

    By prost,   
    • 3 replies
    • 550 views

  4. [Solved] VPS Issue - Connection Timed Out

    By trrp,   
    • 0 replies
    • 542 views

  5. Moodle extremely slow

    By planetet,
    • 1 reply
    • 422 views

  6. [Solved] Request to move to tommy

    By taotao,
    • 7 replies
    • 896 views

  7. Tomcat is not responding

    By fjmduran,
    • 3 replies
    • 608 views

  8. [Solved] Problem with create new account

    By itachien,
    • 3 replies
    • 639 views

  9. Drupal Trusted Host Settings Error

    By saadedd,
    • 2 replies
    • 661 views

  10. Heliomine for ARM + suggestions 1 2 3

    By ikk157,
    • 38 replies
    • 3.2k views

  11. [Solved] Tommy HTTP Access Logs Stopped

    By Computer Nerd Kev,   
    • 8 replies
    • 1.3k views

  12. [Solved] Forum struck in mobile view.

    By Sn1F3rt,
    • 14 replies
    • 1.1k views

  13. [Solved] Not able to execute SQL commands

    By leranjun,   
    • 10 replies
    • 1.3k views

  14. Unblock IP Address (Too many connections [FTP])

    By Guest pooks,
    • 0 replies
    • 302 views
    • Guest
    • Guest

  15. [Solved] VPS Request Mistaken

    By Sn1F3rt,
    • 1 reply
    • 532 views
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