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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,113 topics in this forum

  1. Special FTP account lost password

    By bloodwii,
    • 3 replies
    • 575 views

  2. [Solved] Multibyte & mime_content_type() Support: OFF for Forma LMS

    By mushkrot,   
    • 3 replies
    • 1.3k views

  3. Can't add my domain

    By melissa0,   
    • 3 replies
    • 7k views

  4. [Solved] Super Admin Password Changed!!

    By fuzmic,
    • 2 replies
    • 670 views

  5. [Solved] Tommy /tmp is full

    By Piotr GRD,
    • 6 replies
    • 1.4k views

  6. [Solved] Can't add domain

    By Absolutely,
    • 9 replies
    • 908 views

  7. [Solved] Multiple Accounts (Ricky & Johnny)

    By xaeman,   
    • 7 replies
    • 1.1k views

  8. UpdatePHP ?!

    By marcosdm,
    • 1 reply
    • 482 views

  9. [Solved] Install Missing Packages for Flask on Johnny Server

    By yuvalgoy,   
    • 1 reply
    • 752 views

  10. How to disable AutoSSL?

    By hnavdhar,   
    • 7 replies
    • 1.3k views

  11. Issue with ftp

    By Dtc,
    • 3 replies
    • 756 views

  12. Adding subdomain prefix to Wordpress post - several issues

    By niemen,
    • 11 replies
    • 1.3k views

  13. Error in Text of a Script

    By nimeshk,   
    • 12 replies
    • 1.6k views

  14. [Solved] Problem: port 465 with SSL cannot be used to connect to SMTP server mail.vaninf.heliohost.org

    By vaninf,
    • 6 replies
    • 6.3k views

  15. [Solved] Strange work python on Ricky

    By trbot,
    • 10 replies
    • 979 views
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