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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,244 topics in this forum

  1. [Solved] Login Issues resolved with Password Reset

    By rikadu,   
    • 1 reply
    • 1.1k views

  2. [Solved] Unsuspend my account

    By nurking,
    • 1 reply
    • 547 views

  3. [Solved] addon domain

    By razma,
    • 3 replies
    • 716 views

  4. [Solved] Login Help

    By RH9,
    • 3 replies
    • 1k views
    • RH9
    • RH9

  5. [Solved] Deploying of war-file

    By slimsim,
    • 5 replies
    • 1.2k views

  6. [Solved] PHP 7.2.30 - SODIUM Extension

    By campnet,   
    • 5 replies
    • 1.2k views

  7. [Solved] Password Requirements for Forum Login?

    By trenten,   
    • 10 replies
    • 2.3k views

  8. [Solved] Move Request to Tommy

    By trenten,
    • 8 replies
    • 1k views

  9. [Solved] GoFundMe Donation

    By retrope,
    • 2 replies
    • 554 views

  10. [Solved] can not read session save path in php

    By mrj,   
    • 11 replies
    • 2.5k views
    • mrj
    • mrj

  11. [Solved] Postgres Remote Access

    By suppandr,
    • 1 reply
    • 491 views

  12. [Solved] Unable to register nameserver, provider claims its on HelioHost's end

    By mabass,
    • 6 replies
    • 1.9k views

  13. [Solved] Postgresql remote access

    By cmap,
    • 1 reply
    • 484 views

  14. Error adding a domain

    By seintitus,
    • 3 replies
    • 654 views

  15. [Solved] changing nameserver

    By J823,
    • 2 replies
    • 603 views
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