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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,311 topics in this forum

  1. [Solved] war file deployment

    By J823,
    • 8 replies
    • 1.3k views

  2. [Solved] getting weird error

    By sacredstarfamily,
    • 5 replies
    • 842 views

  3. [Solved] How to install python module "django-ckeditor" on Johnny?

    By zoesobol,
    • 3 replies
    • 635 views

  4. [Inactive] Need help removing DNS record

    By leranjun,
    • 3 replies
    • 600 views

  5. [Solved] Internal Server Error 500 on Tommy cpanel

    By pgarcia,   
    • 2 replies
    • 1.5k views

  6. [Solved] Fixing VPS rDNS 1 2

    By maicol07,   
    • 25 replies
    • 3.8k views

  7. [Solved] I have uploaded my servlet war file, could you please activate it ? 1 2 3

    By nm67,   
    • 36 replies
    • 5.3k views

  8. [Solved] Postgresql Remote Access

    By bwatinc,   
    • 3 replies
    • 918 views

  9. [Solved] ASP.NET not working on Tommy Server.

    By blkrdev,   
    • 6 replies
    • 1.2k views

  10. [Solved] Move Account to Tommy

    By codercat,
    • 1 reply
    • 411 views

  11. [Solved] Installing "aiomysql" Module

    By akshuag,   
    • 2 replies
    • 1k views

  12. [Inactive] H2 database

    By J823,
    • 1 reply
    • 488 views

  13. [Solved] Donating problem

    By Guest hblive,
    • 4 replies
    • 472 views

  14. [Solved] create 2 extension

    By datosyes,
    • 1 reply
    • 423 views

  15. [Inactive] SSL issue in Ricky

    By binil,
    • 2 replies
    • 640 views
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