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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,847 topics in this forum

  1. Change my main domain

    By mrgev,
    • 1 reply
    • 478 views

  2. POP3 SMTP Email Servers

    By dcalori,
    • 2 replies
    • 974 views

  3. [Solved] reset password

    By heliot10,
    • 1 reply
    • 547 views

  4. [Solved] Have not recieved the Tommy account link after purchase.

    By oh_hello_mate,
    • 2 replies
    • 773 views

  5. [Solved] Cancel VPS Sub

    By EasonLu07,
    • 1 reply
    • 611 views

  6. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 780 views

  7. [Solved] Error Connecting to Postgress Server

    By benmmonster,
    • 3 replies
    • 942 views

  8. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 502 views

  9. SSH access to server?

    By landho,
    • 1 reply
    • 666 views

  10. How to connect my domain to website

    By Vedaang,
    • 1 reply
    • 460 views

  11. [Solved] Error when trying to create a PostgreSQL DB

    By landho,
    • 3 replies
    • 3.6k views

  12. [Solved] Account Deletion

    By iamthiago,
    • 1 reply
    • 456 views

  13. [Solved] could you please transfer my account

    By celestatone,
    • 12 replies
    • 1.4k views

  14. [Solved] I want to reset my account.

    By pseudokawaii,
    • 1 reply
    • 559 views

  15. transition to plesk

    By _andrewsl,
    • 1 reply
    • 446 views
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