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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,733 topics in this forum

  1. Email Support

    By Smilitia666,
    • 2 replies
    • 352 views

  2. [Solved] max_user_connections active connection error

    By smashpas,
    • 3 replies
    • 562 views

  3. URGENT: WEBSITE DOWN

    By rebal15,
    • 3 replies
    • 517 views

  4. My account got hacked.

    By goom,   
    • 5 replies
    • 988 views

  5. I need to pass a domain from a suspended account to another account.

    By litenet,
    • 2 replies
    • 368 views

  6. Java Access Revoked: prat87

    By prat8789,   
    • 1 reply
    • 669 views

  7. Can't connect - after password reset

    By odilonse,
    • 1 reply
    • 369 views

  8. [Solved] Account taken offline

    By rpedrosa,
    • 3 replies
    • 500 views

  9. [Permanently Closed] Please unpin. 1 2

    By Guest pooks,
    • 27 replies
    • 3.3k views
    • Guest
    • Guest

  10. [Solved] HelioNet - Stuck in mobile version

    By paladino,
    • 8 replies
    • 730 views

  11. [Solved] IP address changed

    By odilonse,
    • 4 replies
    • 675 views

  12. [Solved] ioncube error

    By akansh,
    • 2 replies
    • 524 views

  13. [Solved] Deceptive website when google browse

    By fuzmic,
    • 6 replies
    • 604 views

  14. [Solved] issue after changing main account domain

    By bucanero,
    • 5 replies
    • 588 views

  15. regarding java war request to upload

    By aakash44,   
    • 2 replies
    • 715 views
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