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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,897 topics in this forum

  1. UnArchive my Archived Account

    By guiller,   
    • 2 replies
    • 671 views

  2. [Solved] Tommy Cpanel Internal Server Error

    By rikoo,
    • 2 replies
    • 473 views

  3. [Solved] Problems with deleting mail adresses

    By ocbwnl,
    • 2 replies
    • 513 views

  4. [Solved] SSL Not Configured error, even though it has been configured.

    By madspace,   
    • 5 replies
    • 1.1k views

  5. [Solved] PHP editor

    By ryoung,
    • 2 replies
    • 465 views

  6. [Solved] Invalid Login: Karachi

    By costcowh,
    • 6 replies
    • 968 views

  7. [Solved] Default Domain Script - Default Domain Does Not Change

    By collierl,   
    • 6 replies
    • 677 views

  8. [Solved] Getting Servfail for DNS record

    By blitzcod,
    • 4 replies
    • 551 views

  9. Internal Server error and Server shutdown in progress

    By eshwary,
    • 1 reply
    • 372 views

  10. [Solved] 500 Internal Server Error

    By netfli01,
    • 1 reply
    • 420 views

  11. [Solved] Tommy Internal Server Error 500

    By nexeu,   
    • 11 replies
    • 1.4k views

  12. [Solved] change main domain

    By netfli01,
    • 3 replies
    • 520 views

  13. [Solved] Webmail roundcube database error

    By ansab,   
    • 8 replies
    • 1.9k views

  14. [Solved] SSL request on equivalent subdomain to addon domain

    By forlorn,   
    • 2 replies
    • 1.1k views

  15. [Solved] Privacy Error Potential Security Risk

    By trvricks,   
    • 1 reply
    • 775 views
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