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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,979 topics in this forum

  1. [Solved] Can't access web server via FTP

    By nimeshk,   
    • 10 replies
    • 1.5k views

  2. [Solved] Tommy invitation missing

    By cj7.limited,
    • 4 replies
    • 531 views

  3. [Solved] Can't press next when creating an account

    By heirloom,
    • 2 replies
    • 524 views

  4. [Solved] Unarchive

    By kurczak9,   
    • 1 reply
    • 689 views

  5. Error: File is writeable by group

    By n10mesas,
    • 2 replies
    • 1.4k views

  6. [Solved] Release domain from suspended account

    By heirloom,
    • 1 reply
    • 495 views

  7. More PHP Upload

    By qutz,
    • 5 replies
    • 736 views

  8. [Solved] Transfer domain to new account, 404 error

    By tvhee100,   
    • 2 replies
    • 721 views

  9. Strange Error after changing the Host

    By Nivimbot_forum,
    • 1 reply
    • 466 views

  10. [Solved] unarchived my account

    By meshkat2,
    • 1 reply
    • 405 views

  11. Error

    By amansing,
    • 1 reply
    • 517 views

  12. [Solved] Account was archived

    By c2s,   
    • 4 replies
    • 1k views

  13. Unable to add .com.bd addon domain

    By intekhab,
    • 1 reply
    • 492 views

  14. UNARCHIVE MY ACCOUNT

    By diskhack,
    • 1 reply
    • 510 views

  15. [Solved] Discord.py bot giving certificate error since 30 May

    By gonzalo3,   
    • 5 replies
    • 5.5k views
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