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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,311 topics in this forum

  1. [Solved] PHP proc_open

    By cvary61,
    • 1 reply
    • 611 views

  2. [Solved] azclub change to furrbook

    By azclubco,
    • 7 replies
    • 1.1k views

  3. [Solved] Please unlock ftp

    By scannata,
    • 1 reply
    • 652 views

  4. [Solved] Why my phpmyadmin is not working at johnny.heliohost.org:2083

    By ctoabid1,   
    • 2 replies
    • 1.1k views

  5. [Krydos] 500 Internal Server Error when trying to run a Python program with Plotly

    By chekoii,   
    • 0 replies
    • 648 views

  6. Authentication problems, intermittent on main site against Tommy credentials

    By flexo,
    • 1 reply
    • 932 views

  7. [Solved] Error when adding domain alias for my website 1 2

    By man95,
    • 25 replies
    • 3.2k views

  8. [Solved] domain script error

    By Guest thehunte,
    • 1 reply
    • 582 views

  9. [Solved] ReactJs

    By gatekeeper,
    • 2 replies
    • 636 views

  10. [Solved] Cannot change domain - script shows bad password

    By margarit,
    • 2 replies
    • 541 views

  11. Password Reset

    By nuhas20,   
    • 3 replies
    • 998 views

  12. reset my account password

    By bilalkv,   
    • 3 replies
    • 835 views

  13. [Solved] switch to pls :)

    By 7eter,   
    • 6 replies
    • 1.5k views

  14. [Solved] HTTPS with Tomcat on Johnny

    By tadeubas,
    • 2 replies
    • 712 views

  15. [Solved] Enable API Shell

    By herughalib,
    • 1 reply
    • 593 views
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