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[Solved] Error Connecting to Postgress Server


benmmonster

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Hi @benmmonster,

Considering only your error message, it appears to be a network issue (connection timeout) and not something to do with the server.

Could you tell us if you are able to access your site and your Plesk panel? One of the possibilities is that your IP got blocked on our firewall, thus you are getting timeout due to being blocked by it. If that is your case, please go to https://heliohost.org/ip.php and let us know your IP address so we can unblock it.

Also, could you run a trace route from your machine and post its result here? Example for Windows, on a Command Prompt/Windows Terminal/Windows PowerShell:

tracert 65.19.131.67

 

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