POP3 SMTP Email Servers

[dcalori]

HI, Im having issues connecting to my mail servers outside webmail, it wont connect, send or recieve mail. 

It also say the certificate is outdated, it used to work fine until a week ago or so. Now i can only access on Roundcube.

 

Thank you! 

[Kairion]

Hi @dcalori,

Could you please share with us how is your email client set up (which server address, protocol, port and options are you using on it)? It is also helpful if you could tell us what is your email client.

Plesk settings should be as follows:

• For POP3S the server should be your main domain address and the port should be 995.
• For IMAPS the server should be your main domain address and the port should be 993.
• Finally, for SMTPS the server should also be your main domain address and the port should be 465.

Example:

Main domain: johnny.kairion.eu.org | Emails: something@johnny.kairion.eu.org

• POP3S:
  • Server address: johnny.kairion.eu.org
  • Server port: 995
• IMAPS:
  • Server address: johnny.kairion.eu.org
  • Server port: 993
• SMTPS:
  • Server address: johnny.kairion.eu.org
  • Server port: 465

[wolstech]

Use the server host name (e.g. johnny.heliohost.org) instead, it is more compatible and is required with external DNS that proxies connections (CF...). Services like CF return their own IP instead of the server if you don't have it in dns only mode, and their proxy does not pass raw TCP connections through it.