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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,594 topics in this forum

  1. [Solved] Changing main domain

    By Voltex Pixel,
    • 1 reply
    • 549 views

  2. Update Krydos documentation to Python 3.10

    By masthst,
    • 2 replies
    • 675 views

  3. [Solved] Change Document Root Path

    By duplex,
    • 3 replies
    • 1k views

  4. [Solved] Change Domain

    By igna,
    • 2 replies
    • 616 views

  5. [Solved] New domain

    By sterremu,
    • 2 replies
    • 597 views

  6. [Solved] Add new domain

    By mateusfmello,
    • 1 reply
    • 551 views

  7. [Solved] request to add dns record

    By irlpinkiepie,
    • 4 replies
    • 593 views

  8. [Solved] is this scam?

    By ARD55,
    • 7 replies
    • 887 views

  9. [Solved] Change my domain please

    By jmoncada,
    • 3 replies
    • 528 views

  10. Link Donation | Plesk trasfer

    By shamshi,
    • 1 reply
    • 442 views

  11. Please don't move Tommy account

    By michaell1,
    • 1 reply
    • 429 views

  12. [Solved] Permission denied error

    By openflex,
    • 3 replies
    • 842 views

  13. [Solved] VPS56 would like a fresh operating system

    By amontero,
    • 1 reply
    • 445 views

  14. Strange behavior in my Node.js application (Tommy2)

    By thiagoenca,
    • 10 replies
    • 1.1k views

  15. [Solved] Unable to login to Tommy for 5 days...

    By matteo85,
    • 3 replies
    • 645 views
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