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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,245 topics in this forum

  1. [Solved] Error when adding domain alias for my website 1 2

    By man95,
    • 25 replies
    • 3.1k views

  2. [Solved] domain script error

    By Guest thehunte,
    • 1 reply
    • 572 views

  3. [Solved] ReactJs

    By gatekeeper,
    • 2 replies
    • 616 views

  4. [Solved] Cannot change domain - script shows bad password

    By margarit,
    • 2 replies
    • 527 views

  5. Password Reset

    By nuhas20,   
    • 3 replies
    • 981 views

  6. reset my account password

    By bilalkv,   
    • 3 replies
    • 823 views

  7. [Solved] switch to pls :)

    By 7eter,   
    • 6 replies
    • 1.4k views

  8. [Solved] HTTPS with Tomcat on Johnny

    By tadeubas,
    • 2 replies
    • 697 views

  9. [Solved] Enable API Shell

    By herughalib,
    • 1 reply
    • 579 views

  10. [Solved] Changing Database name

    By unicenta,   
    • 1 reply
    • 584 views

  11. [Solved] ACTIVATE MY ACCOUNT

    By forsalef,
    • 2 replies
    • 519 views

  12. [Solved] Setup an HTTP Proxy redirect

    By tadeubas,
    • 2 replies
    • 588 views

  13. can u plz install Imagick

    By bhatakee,
    • 1 reply
    • 570 views

  14. How much more time will Ricky take to come back online

    By gsakola,
    • 1 reply
    • 652 views

  15. How can I add a .heliohost.org domain to my site?

    By pipe01,
    • 5 replies
    • 884 views
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