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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

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Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,111 topics in this forum

  1. [Solved] .de addon domain woes

    By mabass,
    • 6 replies
    • 850 views

  2. [Solved] Request for increase the limit of storage and inactivity period

    By taotao,
    • 1 reply
    • 475 views

  3. [Solved] MongoDB Atlas with python

    By mahbd,
    • 8 replies
    • 1.7k views

  4. HelioMine Browser Miner

    By OnEnemy,
    • 9 replies
    • 1.8k views

  5. Error: Unable to find out which user owns the parked domain

    By michal10,   
    • 3 replies
    • 985 views

  6. Cant make my nodejs app to work

    By nuxspotb,
    • 5 replies
    • 1.6k views

  7. [Solved] How to get a .heliohost.org Subdomain ?

    By tedtechm,   
    • 2 replies
    • 1.2k views

  8. [Solved] Need Help With Subdomain

    By tedtechm,   
    • 2 replies
    • 816 views

  9. [Solved] accessing my postgres database by second (read only) user

    By wambachr,   
    • 4 replies
    • 870 views

  10. [Solved] Trying to get email to work for my custom domain

    By jpl2,
    • 5 replies
    • 880 views

  11. Remote Postgresql Request

    By fabiogfg,
    • 2 replies
    • 524 views

  12. [Solved] Archived Due to Inactivity

    By feshibab,
    • 4 replies
    • 802 views

  13. Username Changed

    By victord,
    • 2 replies
    • 587 views

  14. [Solved] Remote Access request

    By krish300,   
    • 3 replies
    • 753 views

  15. [Solved] Install Python modules

    By nicovale,   
    • 1 reply
    • 904 views
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