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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,547 topics in this forum

  1. [Solved] Add domain. username vivekrajan007

    By vivekrajan007,
    • 1 reply
    • 140 views

  2. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 548 views

  3. Previous Edit: Mysql/mariadb remote hosting

    By mgchristian,
    • 2 replies
    • 795 views

  4. [Solved] VPS Renewal without PayPal Account

    By ocarina,
    • 1 reply
    • 164 views

  5. [Solved] Is there a trash that I need to empty?

    By mgmason,
    • 7 replies
    • 1.7k views

  6. [Solved] Please add domain

    By Saerwyth,
    • 1 reply
    • 573 views

  7. [Solved] Change of domain name

    By vivekrajan007,
    • 2 replies
    • 764 views

  8. [Solved] Request to Add Subdomains

    By roxanne,   
    • 6 replies
    • 1.2k views

  9. [Solved] Request to create an Addon Domain

    By xmlsdk,
    • 3 replies
    • 857 views

  10. Reset My account

    By douglaswebster21,
    • 3 replies
    • 254 views

  11. Request to enable Python support for tigersak.helioho.st

    By tigersak,
    • 1 reply
    • 147 views

  12. [Solved] Add subdomains in my website

    By nottanmayyy,
    • 3 replies
    • 686 views

  13. DearCareer.com register

    By Ambrose,
    • 2 replies
    • 169 views

  14. [Solved] ドメイン追加について。

    By The Japan Human,   
    • 1 reply
    • 586 views

  15. [Solved] add domains to my new account

    By mgmason,
    • 4 replies
    • 232 views
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