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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,978 topics in this forum

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    By datosyes,
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  9. [Solved] Password won't reset

    By kamlesh,
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  10. [Inactive] How to get heliohost.org subdomain?

    By blueyesk,
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  11. [Inactive] Delete My Account

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    • 7 replies
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  14. [Solved] Outbound UDP

    By sermaven,   
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  15. [Solved] PostgreSQL Remote Access

    By zibot,
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    • 474 views
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