Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,437 topics in this forum

  1. Update Krydos documentation to Python 3.10

    By masthst,
    • 2 replies
    • 590 views

  2. [Solved] Change Document Root Path

    By duplex,
    • 3 replies
    • 928 views

  3. [Solved] Change Domain

    By igna,
    • 2 replies
    • 513 views

  4. [Solved] New domain

    By sterremu,
    • 2 replies
    • 536 views

  5. [Solved] Add new domain

    By mateusfmello,
    • 1 reply
    • 484 views

  6. [Solved] request to add dns record

    By irlpinkiepie,
    • 4 replies
    • 523 views

  7. [Solved] is this scam?

    By ARD55,
    • 7 replies
    • 779 views

  8. [Solved] Change my domain please

    By jmoncada,
    • 3 replies
    • 474 views

  9. Link Donation | Plesk trasfer

    By shamshi,
    • 1 reply
    • 385 views

  10. Please don't move Tommy account

    By michaell1,
    • 1 reply
    • 393 views

  11. [Solved] Permission denied error

    By openflex,
    • 3 replies
    • 770 views

  12. [Solved] VPS56 would like a fresh operating system

    By amontero,
    • 1 reply
    • 404 views

  13. Strange behavior in my Node.js application (Tommy2)

    By thiagoenca,
    • 10 replies
    • 923 views

  14. [Solved] Unable to login to Tommy for 5 days...

    By matteo85,
    • 3 replies
    • 589 views

  15. Github Project integration with HelioHost

    By thiagoenca,
    • 1 reply
    • 716 views
×
×
  • Create New...