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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,847 topics in this forum

  1. [Solved] Not received email after donating $1 for Tommy plan

    By Firing,
    • 2 replies
    • 512 views

  2. [Solved] Account deletion

    By littlebirds,
    • 1 reply
    • 468 views

  3. [Solved] Query regarding archived account and password reset

    By rmurthy,
    • 2 replies
    • 737 views

  4. [Solved] Change domain name

    By philippebenoit,
    • 1 reply
    • 544 views

  5. [Solved] wipe my hosting account

    By zurita86,
    • 1 reply
    • 458 views

  6. [Solved] Requesting to change my main domain

    By axaultsystems,   
    • 3 replies
    • 742 views

  7. Add Domain Request

    By mironfoerster,
    • 1 reply
    • 493 views

  8. [Solved] My domain

    By shobry41,
    • 4 replies
    • 817 views

  9. [Solved] i wanna use java in my acc

    By mayareskafi,
    • 4 replies
    • 1k views

  10. [Solved] Password Reset

    By barakagb,
    • 2 replies
    • 510 views

  11. [Solved] Login issue to Ricky

    By segamini,
    • 4 replies
    • 1.2k views

  12. [Solved] change domain

    By Guest hunterp11,
    • 1 reply
    • 514 views

  13. [Solved] Wipe my account and start over

    By youngoussef20,
    • 2 replies
    • 469 views

  14. [Solved] Request to Add Domain infinityhue.us.to

    By workforspinxo,
    • 1 reply
    • 824 views

  15. [Solved] Comming back, I am unable to login to heliohost nor tommy plesk.

    By chrismoc,
    • 1 reply
    • 459 views
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