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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,884 topics in this forum

  1. [Solved] add domain

    By alberto4,   
    • 1 reply
    • 82 views

  2. [Solved] Add new domain to daneesv

    By daneesv,
    • 1 reply
    • 84 views

  3. [Solved] Need SSH for more easy to upload

    By p4rtn3r,
    • 1 reply
    • 80 views

  4. [Solved] Activating SFTP

    By puspus,
    • 4 replies
    • 104 views

  5. [Solved] Requesting to add another domain to my account

    By dramadan,   
    • 1 reply
    • 94 views

  6. ADD a pre owned domain

    By tiwarinaitik9,
    • 1 reply
    • 77 views

  7. [Solved] Request for Account Reset Due to Technical Issues

    By naman2020ldpes,
    • 1 reply
    • 86 views

  8. HELIOHOST DNS Records for SOFTHAUZ

    By softhauz,
    • 7 replies
    • 135 views

  9. [Solved] New Domain Requirement, Extensions Enable and Domain Document Root Change Request

    By uttama1,   
    • 1 reply
    • 128 views

  10. Plesk Add/Remove Domain Disabled in "Tommy" Server?

    By jocko,   
    • 1 reply
    • 63 views

  11. Required extensions

    By deepakkr99027,
    • 1 reply
    • 77 views

  12. [Solved] Hi! My username is timeismoney. Please add a domain investortrade.us

    By timeismoney,   
    • 1 reply
    • 127 views

  13. [Solved] Adding a new subdomain to my account

    By fmors,
    • 1 reply
    • 71 views

  14. [Solved] error deleting account

    By Guest hunterp11,
    • 3 replies
    • 107 views

  15. [Solved] Requesting to add another domain to my account pandaaaa

    By pandaaaa,   
    • 1 reply
    • 101 views
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