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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,330 topics in this forum

  1. [Solved] Website is frequently down

    By xcrow,
    • 12 replies
    • 422 views

  2. [Solved] Please create account on Lily

    By bkwoka,
    • 1 reply
    • 84 views

  3. [Solved] Request to wipe everything include domain deletion and start all over again

    By szhiro,
    • 3 replies
    • 231 views

  4. [Solved] account reset

    By segonist,
    • 1 reply
    • 66 views

  5. Execution /opt/plesk/php/8.4/bin/php has failed with exit code 255, stdout: , stderr: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 8192 bytes) in /home/larea.helioho.st/httpdocs/vendor/symfony/finder/Iterator/Recurs

    By emmanuelfosso206,   
    • 6 replies
    • 197 views

  6. [Solved] Request SSH Access (Tommy / Plesk) – username: alkastraverse

    By alkastraverse,
    • 1 reply
    • 97 views

  7. charge plan

    By catamonteiro32,
    • 2 replies
    • 108 views

  8. [Solved] Access restoration

    By fernande,
    • 1 reply
    • 98 views

  9. [Solved] Subdomain request

    By goot,
    • 1 reply
    • 93 views

  10. [Solved] Pls i want to open SSH in my account

    By mohammedlaoui,
    • 1 reply
    • 87 views

  11. Add my domain Ekobuy.store

    By imranlaoui,
    • 2 replies
    • 136 views

  12. [Solved] Please add a new domain

    By tms22,   
    • 1 reply
    • 102 views

  13. [Solved] Add a new domain

    By martinfrade,   
    • 1 reply
    • 102 views

  14. [Solved] Please add my domain urbanshed.in

    By urbanshed,   
    • 1 reply
    • 102 views

  15. [Solved] Add a new domain

    By hitachi,
    • 1 reply
    • 92 views
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