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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,428 topics in this forum

  1. [Solved] Add New Domain please

    By pokemonwawi,
    • 1 reply
    • 143 views

  2. 404

    By w2hsystem,
    • 2 replies
    • 164 views

  3. [Solved] Add domain name

    By langb6416,
    • 1 reply
    • 153 views

  4. [Solved] 502 Bad Gateway

    By tdm,
    • 1 reply
    • 164 views

  5. remote acess to the postgresql database from any ip

    By camilogeo,
    • 2 replies
    • 166 views

  6. add addon domain.

    By lechatnoirgaleri,
    • 1 reply
    • 137 views

  7. [Solved] Connection to database server

    By dipeshshrestha,
    • 6 replies
    • 191 views

  8. [Solved] Changing NameServers

    By lakkithachiran,
    • 1 reply
    • 152 views

  9. [Solved] Request to delete domain

    By adipra,
    • 1 reply
    • 256 views

  10. [Solved] Change of main domain and addition of subdomains

    By anthonyt,   
    • 1 reply
    • 148 views

  11. Adding new subdomain

    By iankristoper26,   
    • 1 reply
    • 120 views

  12. [Solved] Enquire about terminal access

    By johnmuthee547,
    • 1 reply
    • 124 views

  13. [Solved] subdomain creation request

    By sistech,
    • 3 replies
    • 249 views

  14. [Solved] Johnny is down

    By freelio,
    • 1 reply
    • 140 views

  15. HelioHost Server Monitor (created by Piotr GRD) 1 2 3 4

    By Piotr GRD,
    • 45 replies
    • 60.9k views
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