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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,080 topics in this forum

  1. [Solved] Add new domain username kdn

    By kdn,   
    • 1 reply
    • 138 views

  2. [Solved] Request to Add Subdomains to my account

    By brunomanoelfb,   
    • 1 reply
    • 99 views

  3. [Solved] start over

    By ossvrc,   
    • 1 reply
    • 102 views

  4. FTP speed is incredibly slow

    By rvb,
    • 2 replies
    • 187 views

  5. [Solved] Account Reset

    By artenahandmade,
    • 1 reply
    • 99 views

  6. [Solved] add new domain

    By autamation,
    • 2 replies
    • 109 views

  7. 500: Internal Server Error

    By debug99,
    • 1 reply
    • 126 views

  8. [Solved] please add my domain to my account

    By freelio,   
    • 1 reply
    • 105 views

  9. Upload size problem

    By geggel,
    • 4 replies
    • 242 views

  10. [Solved] Please add my Domain

    By seekwe,
    • 2 replies
    • 110 views

  11. [Solved] Please Remove Subdomain And Alias

    By walterpowell,   
    • 1 reply
    • 120 views

  12. [Solved] Please Add Subdomain

    By tmzafar,   
    • 1 reply
    • 133 views

  13. [Solved] T-Mobile 5G Home (is a hotspot)

    By ajaxStardust,
    • 2 replies
    • 169 views

  14. [Solved] Domain Change

    By Guest,   
    • 1 reply
    • 102 views

  15. [Solved] Extract a zip file for me

    By msbsurfi,
    • 8 replies
    • 255 views
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