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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,445 topics in this forum

  1. Can't connect to DB, please check inserted data

    By ibra,
    • 1 reply
    • 194 views

  2. Request to Add Subdomain to my account

    By brunomanoelfb,
    • 1 reply
    • 83 views

  3. phpMyAdmin

    By ibra,
    • 3 replies
    • 115 views

  4. [Solved] Website reactivation request

    By marcodalcanto,
    • 3 replies
    • 200 views

  5. Possible Terms of Service violation detected

    By rmx1986,
    • 1 reply
    • 96 views

  6. i want to change my domain (https://bluesky4e.heliohost.us/) to (https://olvproxy.heliohost.us/)

    By dwyazzo2000,
    • 1 reply
    • 133 views

  7. DNS records for email

    By imimbergman,
    • 2 replies
    • 124 views

  8. [Solved] Request to add a new domain name and remove the old one

    By blueyesk,
    • 1 reply
    • 276 views

  9. [Solved] Add a new subdomain in my account

    By ai,   
    • 1 reply
    • 112 views

  10. Uncreated

    By ibra,
    • 1 reply
    • 167 views

  11. [Solved] Reset my account

    By ibra,
    • 3 replies
    • 163 views

  12. Not Found The requested

    By ibra,
    • 1 reply
    • 186 views

  13. [Solved] Delete and add Domain please

    By pokemonwawi,
    • 1 reply
    • 211 views

  14. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 2 replies
    • 205 views

  15. [Solved] Hi, I would like to add my domain.

    By freebeedee,
    • 1 reply
    • 179 views
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