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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,650 topics in this forum

  1. [Solved] Add Subdomains to my Account

    By srjnetwork,
    • 1 reply
    • 136 views

  2. Help with FTP user addition.

    By vivekrajan007,
    • 1 reply
    • 133 views

  3. My web page will not open - error message: "This site can’t provide a secure connection"

    By wapps,   
    • 3 replies
    • 179 views

  4. [Solved] Create an addon domain, subdomain

    By ngochsn,
    • 1 reply
    • 152 views

  5. [Solved] Domain Name Changing

    By mahmudiabdelaziz,
    • 1 reply
    • 157 views

  6. [Solved] Account Reset

    By PoppaBuzz,
    • 2 replies
    • 200 views

  7. DNS records - Google Search Console

    By talesaz,
    • 3 replies
    • 152 views

  8. [Solved] Add Domain Name

    By carolineamran,
    • 1 reply
    • 133 views

  9. [Solved] Add new domains

    By duplex,
    • 1 reply
    • 177 views

  10. [Solved] Add new domain

    By mohdikram465,
    • 5 replies
    • 290 views

  11. [Solved] Domain request

    By ithinktherfore,   
    • 1 reply
    • 139 views

  12. DNS record

    By mohdikram465,
    • 1 reply
    • 119 views

  13. [Solved] Add a Domain Name and Retain the Original One

    By Chris Rempillo,
    • 3 replies
    • 223 views

  14. [Solved] Domain name change

    By daniegusa,
    • 1 reply
    • 170 views

  15. [Solved] Username: rbhushan Current domain: johnny.heliohost.org/~rbhushan Request: Please change my main domain to wowofferdeals.com

    By rbhushan,
    • 1 reply
    • 155 views
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