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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,894 topics in this forum

  1. [Solved] azclub change to furrbook

    By azclubco,
    • 7 replies
    • 877 views

  2. [Solved] Please unlock ftp

    By scannata,
    • 1 reply
    • 567 views

  3. [Solved] Why my phpmyadmin is not working at johnny.heliohost.org:2083

    By ctoabid1,   
    • 2 replies
    • 953 views

  4. [Krydos] 500 Internal Server Error when trying to run a Python program with Plotly

    By chekoii,   
    • 0 replies
    • 568 views

  5. Authentication problems, intermittent on main site against Tommy credentials

    By flexo,
    • 1 reply
    • 756 views

  6. [Solved] Error when adding domain alias for my website 1 2

    By man95,
    • 25 replies
    • 2.6k views

  7. [Solved] domain script error

    By Guest thehunte,
    • 1 reply
    • 497 views

  8. [Solved] ReactJs

    By gatekeeper,
    • 2 replies
    • 524 views

  9. [Solved] Cannot change domain - script shows bad password

    By margarit,
    • 2 replies
    • 443 views

  10. Password Reset

    By nuhas20,   
    • 3 replies
    • 854 views

  11. reset my account password

    By bilalkv,   
    • 3 replies
    • 712 views

  12. [Solved] switch to pls :)

    By 7eter,   
    • 6 replies
    • 1.3k views

  13. [Solved] HTTPS with Tomcat on Johnny

    By tadeubas,
    • 2 replies
    • 608 views

  14. [Solved] Enable API Shell

    By herughalib,
    • 1 reply
    • 493 views

  15. [Solved] Changing Database name

    By unicenta,   
    • 1 reply
    • 521 views
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