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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,610 topics in this forum

  1. [Solved] Unarchive

    By calax2,
    • 1 reply
    • 366 views

  2. [Solved] Need explanations on cPanel credentials

    By labrecqv,   
    • 2 replies
    • 805 views

  3. [Solved] Uploading directory structure

    By bmeyer,
    • 2 replies
    • 470 views

  4. Requesting external cron job setup for Ghost CMS

    By Seekier,
    • 4 replies
    • 561 views

  5. [Solved] Server Move Request

    By jeffvig,
    • 1 reply
    • 324 views

  6. SSL Certificate Error

    By leranjun,
    • 1 reply
    • 455 views

  7. [Solved] Unarchive lego

    By sdk,
    • 1 reply
    • 312 views

  8. [Solved] Kill Python processes

    By troodber,
    • 2 replies
    • 514 views

  9. [Solved] Unable to stop python script

    By sebas,   
    • 2 replies
    • 1.6k views

  10. [Solved] Request To Connect Remotely To Mysql

    By zagonel,
    • 2 replies
    • 501 views

  11. PLEASE DELETE MY ACCOUNT ON HELIOHOST

    By Absolutely,   
    • 2 replies
    • 699 views

  12. Some errors

    By Absolutely,   
    • 5 replies
    • 895 views

  13. [Solved] SSL not configured problem.

    By MoneyBroz,
    • 3 replies
    • 592 views

  14. Paying for VPS with Credit Card

    By alim1496,
    • 7 replies
    • 631 views

  15. mysql database cannot connect in jsp with java access

    By harshit2,
    • 9 replies
    • 872 views
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