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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,891 topics in this forum

  1. [Solved] delete account

    By cjhay,
    • 1 reply
    • 448 views

  2. [Solved] Account was unarchived but unable to see the website

    By seihoeng,
    • 2 replies
    • 544 views

  3. [Solved] Change a php setting for my Account

    By mrj,
    • 2 replies
    • 963 views

  4. Wordpress In Not Working !

    By bawanthabe,
    • 2 replies
    • 622 views

  5. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 609 views

  6. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 867 views

  7. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 475 views

  8. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 579 views

  9. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 479 views

  10. a few questions...

    By christian3137,
    • 2 replies
    • 556 views

  11. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 529 views

  12. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 498 views

  13. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 479 views

  14. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 524 views

  15. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 1.8k views
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