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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,109 topics in this forum

  1. [Solved] Changing domain

    By costcowh,
    • 1 reply
    • 494 views

  2. [Solved] PAYPAL DONATION NOT REFLECTING IN ACCOUNT

    By gtom1984,
    • 3 replies
    • 625 views

  3. [Solved] Postgres remote access

    By suppandr,
    • 2 replies
    • 584 views

  4. [Solved] Plesk login not working!

    By Delukatio,
    • 2 replies
    • 624 views

  5. PayPal donation not reflecting in account

    By rmurthy,
    • 1 reply
    • 642 views

  6. Donation sent for Plesk

    By graffix,
    • 4 replies
    • 731 views

  7. [Solved] Transferred to Plesk (yay!) but can't log in...

    By JpTiger,
    • 3 replies
    • 889 views

  8. Unable to send mail to gmail with dns tommy2.heliohost.org

    By tdm,
    • 5 replies
    • 719 views

  9. [Solved] Plesk email not received

    By irlhaiku,
    • 10 replies
    • 1k views

  10. [Solved] Facebook problem

    By Johan Sx,
    • 5 replies
    • 945 views

  11. [Solved] Unable to login to Plesk (Tommy(2))

    By tycoonlover1359,
    • 8 replies
    • 940 views

  12. [Solved] Changing domain

    By sortaloc,
    • 2 replies
    • 655 views

  13. [Solved] ETA update

    By unisan2,
    • 9 replies
    • 1k views

  14. [Solved] Plesk ETA Update - Donate

    By odilonse,
    • 1 reply
    • 484 views

  15. [Solved] Add Domain using Plesk

    By chrmina,
    • 2 replies
    • 642 views
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