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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,435 topics in this forum

  1. [Solved] Tommy Server Status Accurate?

    By irlpinkiepie,
    • 3 replies
    • 524 views

  2. Switching to a different server : Ricky 1 2

    By elkhaddir,
    • 17 replies
    • 1.9k views

  3. [Solved] change domain

    By tntprojects26,
    • 1 reply
    • 428 views

  4. Change my main domain

    By mrgev,
    • 1 reply
    • 369 views

  5. POP3 SMTP Email Servers

    By dcalori,
    • 2 replies
    • 781 views

  6. [Solved] reset password

    By heliot10,
    • 1 reply
    • 459 views

  7. [Solved] Have not recieved the Tommy account link after purchase.

    By oh_hello_mate,
    • 2 replies
    • 586 views

  8. [Solved] Cancel VPS Sub

    By EasonLu07,
    • 1 reply
    • 495 views

  9. Tommy invitation

    By ignaciomtds,
    • 5 replies
    • 582 views

  10. [Solved] Error Connecting to Postgress Server

    By benmmonster,
    • 3 replies
    • 766 views

  11. [Solved] Change of domain

    By Saju,
    • 1 reply
    • 415 views

  12. SSH access to server?

    By landho,
    • 1 reply
    • 547 views

  13. How to connect my domain to website

    By Vedaang,
    • 1 reply
    • 387 views

  14. [Solved] Error when trying to create a PostgreSQL DB

    By landho,
    • 3 replies
    • 2.9k views

  15. [Solved] Account Deletion

    By iamthiago,
    • 1 reply
    • 334 views
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