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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.2k
    posts

8,489 topics in this forum

  1. [Solved] AutoSSL - assistance needed.

    By azclubco,
    • 2 replies
    • 339 views

  2. Windows cannot access //johnny.heliohost.org@SSL@2078

    By extremeplayer32,
    • 3 replies
    • 676 views

  3. [Solved] PDO Error

    By forsythe,   
    • 2 replies
    • 783 views

  4. [Solved] Change of name

    By azclubco,
    • 7 replies
    • 557 views

  5. [Solved] More Cron jobs a day

    By azclubco,
    • 2 replies
    • 398 views

  6. [Solved] Adding a TXT Record to the DNS Configuration

    By tmzafar,   
    • 4 replies
    • 1.1k views

  7. [Solved] Donation move to Tommy

    By dsgroupm,
    • 1 reply
    • 362 views

  8. SSL not working

    By lioncita,
    • 1 reply
    • 760 views

  9. [Solved] Donation to Move to Tommy

    By briskelm,   
    • 5 replies
    • 878 views

  10. [Solved] Django 500 error

    By logdog,   
    • 8 replies
    • 890 views

  11. [Solved] Please un-archive dami

    By dami,   
    • 1 reply
    • 603 views

  12. [Solved] Remote PosgreSQL Access Request

    By ipurnama,   
    • 2 replies
    • 428 views

  13. [Solved] I want To Delete My account!

    By shad1,
    • 2 replies
    • 429 views

  14. please unarchive Postfre1

    By postfred,   
    • 1 reply
    • 546 views

  15. [Solved] issue wp_version_check().

    By Zerotrash,
    • 7 replies
    • 708 views
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