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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,891 topics in this forum

  1. Change main domain

    By amarks,
    • 3 replies
    • 499 views

  2. [Solved] Change subdomain document root

    By alvaromldev,
    • 2 replies
    • 662 views

  3. [Solved] PHP Not Working on my server

    By stewguy,
    • 9 replies
    • 1.2k views

  4. Renewing Account

    By maiabhmg,
    • 1 reply
    • 499 views

  5. [Solved] Renewing of account doesn't work

    By zorotastic,
    • 1 reply
    • 508 views

  6. [Solved] Can you update my DNS record to include details from LetsEncrypt?

    By rnddave,
    • 2 replies
    • 651 views

  7. [Solved] Unable to renew

    By ramersonw,
    • 1 reply
    • 545 views

  8. [Solved] Wipe my account and start over from begin

    By csrtechx,
    • 3 replies
    • 550 views

  9. [Solved] Create a subdomain

    By alvaromldev,
    • 1 reply
    • 584 views

  10. [Solved] CHANGE DOMAIN NAME

    By merakhataml,
    • 3 replies
    • 656 views

  11. Unable to unarchive account

    By TypoMustakes,
    • 1 reply
    • 516 views

  12. Using C# SmtpClient in Lily server

    By heymolly,
    • 4 replies
    • 1.3k views

  13. [Solved] JSP/JAVA

    By rodrigom,
    • 1 reply
    • 574 views

  14. [Solved] Need help with account renewal

    By vir,
    • 1 reply
    • 595 views

  15. [Solved]Can't configure DNS A

    By ebio,
    • 1 reply
    • 550 views
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