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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. [Solved] GoFundMe Donation

    By closer1,   
    • 1 reply
    • 323 views

  2. [Solved] Blocked account

    By ajoloayo,
    • 2 replies
    • 345 views

  3. [Solved] Activate my account please

    By galleryn,   
    • 9 replies
    • 919 views

  4. Reset Password

    By envolver,
    • 1 reply
    • 356 views

  5. [Solved] GoFundMe Donation

    By normansy,
    • 1 reply
    • 295 views

  6. [Solved] GoFundMe Donation

    By garrigue,
    • 1 reply
    • 370 views

  7. [Solved] GeoIP2

    By pajeet,
    • 2 replies
    • 420 views

  8. Access denied.

    By alrose,
    • 4 replies
    • 506 views

  9. [Solved] Account Unarchive Request

    By j0atm0n,   
    • 3 replies
    • 555 views

  10. [Solved] Enable remote Postgres Connection

    By bee1,   
    • 2 replies
    • 715 views

  11. [Solved] Just made a donation!

    By keibee,
    • 3 replies
    • 377 views

  12. [Solved] Server move request

    By zoliking,   
    • 1 reply
    • 351 views

  13. Adding an eu.org domain as an alias or addon

    By lookyweb,   
    • 6 replies
    • 1.5k views

  14. Server Error

    By RH9,
    • 10 replies
    • 1.1k views

  15. Prevent users from accessing subdomains from directory

    By dalrae,
    • 1 reply
    • 368 views
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