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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

9,104 topics in this forum

  1. [Solved] Change main domain

    By mateusfmello,
    • 1 reply
    • 383 views

  2. [Solved] addon domain

    By fbmw@bk.ru,
    • 2 replies
    • 421 views

  3. [Solved] add sub domain

    By uaiimid,
    • 5 replies
    • 674 views

  4. missing a donation

    By fbmw@bk.ru,
    • 5 replies
    • 542 views

  5. [Solved] Inquiry on my account Login

    By seintitus,
    • 1 reply
    • 472 views

  6. [Solved] Request for Plesk movement as a donor

    By renn,
    • 2 replies
    • 495 views

  7. change domain

    By itismedavid,   
    • 3 replies
    • 465 views

  8. [Solved] Add user to Db

    By bee1,
    • 3 replies
    • 621 views

  9. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 583 views

  10. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 442 views

  11. [Solved] PostgreSQL Remote Connection Request

    By nikpapws,
    • 2 replies
    • 429 views

  12. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 386 views

  13. [Solved] Delete account

    By Guest hunterp11,
    • 1 reply
    • 419 views

  14. [Solved] Weird password issue

    By jontron,
    • 4 replies
    • 630 views

  15. SSH access problem

    By shyam1000,   
    • 2 replies
    • 540 views
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