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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,726 topics in this forum

  1. You must enable the intl extension to use the script. Please ask your hosting company to enable it. solve this probleme

    By pranit12,   
    • 1 reply
    • 751 views

  2. upload my website via FileZilla / Troubleshoot

    By niking,   
    • 3 replies
    • 712 views

  3. Autossl Not working on my domain

    By seintitus,
    • 2 replies
    • 479 views

  4. [Inactive] Is preserving timestamps through FTP transfer possible?

    By esn024,
    • 1 reply
    • 497 views

  5. [Solved] WinSCP Auth Error

    By NamelessRumia,
    • 9 replies
    • 3k views

  6. [Solved] PHP ioncube

    By Zerotrash,
    • 2 replies
    • 542 views

  7. [Inactive] Unarchive my inactive account

    By edusete7,
    • 1 reply
    • 368 views

  8. [Inactive] Move Account.

    By EinSchweizerYT,   
    • 3 replies
    • 869 views

  9. [Solved] Please unarchieve manojlamichhane.com.np

    By lnmanoj,
    • 1 reply
    • 367 views

  10. [Solved] Archived: qutz

    By qutzhaha,
    • 2 replies
    • 430 views

  11. [Solved] Domain on Heliohost

    By wmenezes,
    • 3 replies
    • 702 views

  12. [Inactive] Emails Not working on my domain

    By seintitus,
    • 1 reply
    • 454 views

  13. [Solved] Help changing domain

    By lunars,
    • 4 replies
    • 454 views

  14. [Solved] Remote access to MariaDB on Lily

    By paladino,
    • 5 replies
    • 563 views

  15. [Solved] how to get website ip

    By sclipzy,   
    • 1 reply
    • 626 views
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