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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,762 topics in this forum

  1. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 578 views

  2. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 821 views

  3. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 453 views

  4. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 555 views

  5. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 448 views

  6. a few questions...

    By christian3137,
    • 2 replies
    • 524 views

  7. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 496 views

  8. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 472 views

  9. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 448 views

  10. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 487 views

  11. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 1.7k views

  12. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 999 views

  13. [Solved] I forgot my account password

    By muneeromran2001,
    • 3 replies
    • 506 views

  14. Reset password for Heliohost

    By drashko,
    • 1 reply
    • 442 views

  15. unable to set another main page, unable to show other web pages

    By aggiornamentijw,
    • 4 replies
    • 712 views
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