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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Postgres remote access

    By suppandr,
    • 2 replies
    • 552 views

  2. [Solved] Plesk login not working!

    By Delukatio,
    • 2 replies
    • 586 views

  3. PayPal donation not reflecting in account

    By rmurthy,
    • 1 reply
    • 543 views

  4. Donation sent for Plesk

    By graffix,
    • 4 replies
    • 655 views

  5. [Solved] Transferred to Plesk (yay!) but can't log in...

    By JpTiger,
    • 3 replies
    • 798 views

  6. Unable to send mail to gmail with dns tommy2.heliohost.org

    By tdm,
    • 5 replies
    • 676 views

  7. [Solved] Plesk email not received

    By irlhaiku,
    • 10 replies
    • 935 views

  8. [Solved] Facebook problem

    By Johan Sx,
    • 5 replies
    • 831 views

  9. [Solved] Unable to login to Plesk (Tommy(2))

    By tycoonlover1359,
    • 8 replies
    • 860 views

  10. [Solved] Changing domain

    By sortaloc,
    • 2 replies
    • 570 views

  11. [Solved] ETA update

    By unisan2,
    • 9 replies
    • 865 views

  12. [Solved] Plesk ETA Update - Donate

    By odilonse,
    • 1 reply
    • 429 views

  13. [Solved] Add Domain using Plesk

    By chrmina,
    • 2 replies
    • 611 views

  14. [Solved] Subdomain problem

    By retrope,
    • 13 replies
    • 992 views

  15. [Solved] Plesk ETA update with donation amount

    By malliosioannis,
    • 1 reply
    • 644 views
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