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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,609 topics in this forum

  1. [Solved] Password won't reset

    By kamlesh,
    • 3 replies
    • 932 views

  2. [Inactive] How to get heliohost.org subdomain?

    By blueyesk,
    • 10 replies
    • 1k views

  3. [Inactive] Delete My Account

    By keke,
    • 7 replies
    • 713 views

  4. [Solved] allow_url_fopen

    By sermaven,
    • 4 replies
    • 509 views

  5. [Inactive] php in html file

    By adrianol,   
    • 2 replies
    • 958 views

  6. [Solved] Outbound UDP

    By sermaven,   
    • 6 replies
    • 722 views

  7. [Solved] PostgreSQL Remote Access

    By zibot,
    • 1 reply
    • 422 views

  8. [Inactive] Have 2 Problems Please Help Me

    By geran34,
    • 5 replies
    • 665 views

  9. [Solved] Forms take two attempts to submit, possibly related to writing files 1 2

    By mabass,
    • 21 replies
    • 1.6k views

  10. [Solved] Hosting ASP .NET web app

    By rarahim,
    • 5 replies
    • 609 views

  11. [Solved] Changing "PHP memory limit" and "max execution time"

    By wbdvsm,
    • 2 replies
    • 822 views

  12. [Inactive] This software requires the PHP iconv extension

    By softsys,
    • 4 replies
    • 899 views

  13. [Inactive] Tarjeta de identificación para poder incluirme en la lista blanca

    By softsys,
    • 3 replies
    • 483 views

  14. [Inactive] Can't Create New User on Tommy

    By rakinar5,
    • 5 replies
    • 751 views

  15. [Solved] Account Status-Disabled

    By openflex,
    • 3 replies
    • 421 views
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