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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] I donated 5$ to speed up the Plesk transition

    By cridus,
    • 3 replies
    • 789 views

  2. [Solved] Forget how to us Let's encryt

    By fuzmic,
    • 5 replies
    • 708 views

  3. Moving to plesk

    By softlab,
    • 1 reply
    • 8.6k views

  4. [Solved] SSL Certificate Generation Failing

    By archer49,
    • 3 replies
    • 725 views

  5. [Solved] New ETA for migration to plesk

    By fuzmic,
    • 3 replies
    • 645 views

  6. [Solved] Python Modules to Install

    By cktrack,
    • 3 replies
    • 792 views

  7. [Solved] weird stuff on plesk

    By garrigue,
    • 7 replies
    • 977 views

  8. Perl / Python Scripts not running after Plesk Migration

    By cktrack,
    • 10 replies
    • 1.3k views

  9. [Solved] e-mail address may not match for donation/account

    By eDave56,
    • 1 reply
    • 467 views

  10. [Solved] Location of Error Logs in Plesk

    By cktrack,
    • 1 reply
    • 435 views

  11. [Solved] Please install SSL Certs

    By capcom,
    • 4 replies
    • 642 views

  12. moodle version on plesk

    By garrigue,
    • 5 replies
    • 778 views

  13. [Solved] Please help linking my donation to this account for Plesk Migration.

    By zekus,
    • 3 replies
    • 717 views

  14. [Solved] Cancel subscription

    By hyphen,
    • 2 replies
    • 528 views

  15. [Solved] creating new domains in plesk?

    By tstamphaus,
    • 2 replies
    • 508 views
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