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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,724 topics in this forum

  1. [Solved] HTTPS with Tomcat on Johnny

    By tadeubas,
    • 2 replies
    • 570 views

  2. [Solved] Enable API Shell

    By herughalib,
    • 1 reply
    • 433 views

  3. [Solved] Changing Database name

    By unicenta,   
    • 1 reply
    • 488 views

  4. [Solved] ACTIVATE MY ACCOUNT

    By forsalef,
    • 2 replies
    • 412 views

  5. [Solved] Setup an HTTP Proxy redirect

    By tadeubas,
    • 2 replies
    • 420 views

  6. can u plz install Imagick

    By bhatakee,
    • 1 reply
    • 395 views

  7. How much more time will Ricky take to come back online

    By gsakola,
    • 1 reply
    • 538 views

  8. How can I add a .heliohost.org domain to my site?

    By pipe01,
    • 5 replies
    • 637 views

  9. [Solved] Having trouble to change the main domain (For Ashali)

    By ashali,
    • 8 replies
    • 916 views

  10. [Solved] backup request

    By rocks,
    • 1 reply
    • 409 views

  11. [Solved] Account

    By robertzo,
    • 2 replies
    • 469 views

  12. [Solved] Cannot access Cpanel

    By costcowh,
    • 1 reply
    • 403 views

  13. [Solved] Server Move Request

    By vrandon,
    • 1 reply
    • 323 views

  14. [Solved] Unarchive account

    By rocks,
    • 3 replies
    • 502 views

  15. Forget Password

    By Itsariyo,
    • 1 reply
    • 720 views
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