Jump to content

Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,656 topics in this forum

  1. Reset Password for Account ID

    By cktrack,
    • 2 replies
    • 579 views

  2. Login issue

    By costcowh,
    • 2 replies
    • 524 views

  3. Login issues

    By spacemonkey95,
    • 3 replies
    • 620 views

  4. heliohost account password reset

    By fvirili,
    • 1 reply
    • 416 views

  5. Cannot connect to my HelioHost account

    By springsts,   
    • 0 replies
    • 401 views

  6. Hosting

    By Armanikiper,
    • 1 reply
    • 429 views

  7. I want to add new domain names

    By costcowh,
    • 4 replies
    • 649 views

  8. [Solved] I want to add new domain names

    By futureeternal,
    • 1 reply
    • 722 views

  9. [Solved] Access emails

    By paulbieniek,
    • 2 replies
    • 581 views

  10. [Solved] Increase Storage Space

    By Ookma-Kyi,
    • 1 reply
    • 479 views

  11. [Solved] Additional Domain needed

    By ancient,
    • 1 reply
    • 513 views

  12. [Solved] SSL

    By ancient,
    • 2 replies
    • 639 views

  13. [Solved] Locked Out

    By Ookma-Kyi,
    • 0 replies
    • 407 views

  14. No sign up email

    By denegcon,
    • 1 reply
    • 407 views

  15. [Solved] SMTPAuthenticationError using Django

    By tdevries,
    • 5 replies
    • 3.5k views
×
×
  • Create New...