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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,655 topics in this forum

  1. Wordpress In Not Working !

    By bawanthabe,
    • 2 replies
    • 536 views

  2. [Solved] add mstn.helioho.st subdomain

    By realvanyek,
    • 1 reply
    • 557 views

  3. [Solved] Website showing Default web server Page

    By codename25,
    • 3 replies
    • 777 views

  4. [Solved] Need Re Invite Code For Plesk

    By ilhamgis,
    • 1 reply
    • 433 views

  5. [Solved] Account Reset request

    By elkhaddir,
    • 1 reply
    • 525 views

  6. [Solved] I would like to add domain

    By miqbala,
    • 1 reply
    • 431 views

  7. a few questions...

    By christian3137,
    • 2 replies
    • 493 views

  8. [Solved] ADDING A NEW DOMAIN

    By baymin,
    • 1 reply
    • 466 views

  9. [Solved] Forgot password

    By laiyuantemp,
    • 1 reply
    • 456 views

  10. [Solved] Change domain name

    By wizardin,
    • 2 replies
    • 429 views

  11. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 470 views

  12. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 1.6k views

  13. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 937 views

  14. [Solved] I forgot my account password

    By muneeromran2001,
    • 3 replies
    • 481 views

  15. Reset password for Heliohost

    By drashko,
    • 1 reply
    • 422 views
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