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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.4k
    posts

8,894 topics in this forum

  1. [Solved] weird stuff on plesk

    By garrigue,
    • 7 replies
    • 927 views

  2. Perl / Python Scripts not running after Plesk Migration

    By cktrack,
    • 10 replies
    • 1.2k views

  3. [Solved] e-mail address may not match for donation/account

    By eDave56,
    • 1 reply
    • 445 views

  4. [Solved] Location of Error Logs in Plesk

    By cktrack,
    • 1 reply
    • 415 views

  5. [Solved] Please install SSL Certs

    By capcom,
    • 4 replies
    • 623 views

  6. moodle version on plesk

    By garrigue,
    • 5 replies
    • 747 views

  7. [Solved] Please help linking my donation to this account for Plesk Migration.

    By zekus,
    • 3 replies
    • 694 views

  8. [Solved] Cancel subscription

    By hyphen,
    • 2 replies
    • 493 views

  9. [Solved] creating new domains in plesk?

    By tstamphaus,
    • 2 replies
    • 493 views

  10. Plesk ETA and account status

    By rayd,
    • 6 replies
    • 779 views

  11. 2 issues...

    By OmegatronPrime,
    • 11 replies
    • 971 views

  12. Unsollicited mail

    By juris,
    • 5 replies
    • 678 views

  13. taken offline due to inactivity

    By jontron,
    • 3 replies
    • 467 views

  14. [Solved] Moving back to Tommy from VPS 1 2 3

    By infantex,
    • 30 replies
    • 3.6k views

  15. [Solved] Donated: Plesk migration

    By niemen,
    • 5 replies
    • 691 views
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