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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.2k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.5k
    posts

8,977 topics in this forum

  1. [Solved] Change main domain

    By rosarioruiz,
    • 1 reply
    • 446 views

  2. [Solved] change main domain

    By herrerapoch,
    • 2 replies
    • 339 views

  3. [Solved] Change main domain

    By mateusfmello,
    • 1 reply
    • 298 views

  4. [Solved] addon domain

    By fbmw@bk.ru,
    • 2 replies
    • 396 views

  5. [Solved] add sub domain

    By uaiimid,
    • 5 replies
    • 605 views

  6. missing a donation

    By fbmw@bk.ru,
    • 5 replies
    • 509 views

  7. [Solved] Inquiry on my account Login

    By seintitus,
    • 1 reply
    • 457 views

  8. [Solved] Request for Plesk movement as a donor

    By renn,
    • 2 replies
    • 447 views

  9. change domain

    By itismedavid,   
    • 3 replies
    • 435 views

  10. [Solved] Add user to Db

    By bee1,
    • 3 replies
    • 515 views

  11. [Solved] Request to change main domain from rajdis.heliohost.org to php.anopeninternet.eu.org

    By rajdis,   
    • 2 replies
    • 492 views

  12. [Solved] change domain name

    By uaiimid,
    • 1 reply
    • 417 views

  13. [Solved] PostgreSQL Remote Connection Request

    By nikpapws,
    • 2 replies
    • 404 views

  14. [Solved] Domain account reset request...

    By matteo85,
    • 2 replies
    • 377 views

  15. [Solved] Delete account

    By Guest hunterp11,
    • 1 reply
    • 370 views
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