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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,695 topics in this forum

  1. [Solved] Swap domain for doodlemo

    By doodlemo,   
    • 1 reply
    • 126 views

  2. [Solved] Add new domains

    By vivekrajan007,
    • 2 replies
    • 118 views

  3. [Solved] Request account on Lily Server

    By snowlime,
    • 2 replies
    • 226 views

  4. [Solved] Increase the upload_max_filesize on PHP 8.4.15 to 20M

    By Palpale,
    • 7 replies
    • 252 views

  5. [Solved] E-mail dns settings Setup - SPF, DKIM, and DMARC

    By developer1,
    • 1 reply
    • 214 views

  6. [Solved] custom domain

    By not733402,
    • 1 reply
    • 121 views

  7. [Solved] 504 Gateway Timeout on Entire Hosting Account — Urgent Help Needed

    By Texus,
    • 1 reply
    • 132 views

  8. [Solved] Add Custom Domain

    By stark38767,
    • 2 replies
    • 175 views

  9. [Solved] Add Domain Name

    By gsakola,
    • 5 replies
    • 181 views

  10. [Solved] Remote DB Access for Small Project

    By johnnythrash,
    • 3 replies
    • 160 views

  11. Add domains

    By mbta98,
    • 1 reply
    • 96 views

  12. info downtime

    By w2hsystem,
    • 1 reply
    • 88 views

  13. Issues extracting zip

    By developer1,
    • 2 replies
    • 696 views

  14. [Solved] edit dns

    By jnreyy,
    • 1 reply
    • 144 views

  15. [Solved] Got blocked due to too much login attempts

    By thofficial,
    • 0 replies
    • 142 views
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