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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,497 topics in this forum

  1. [Solved] Please add domain

    By Saerwyth,
    • 1 reply
    • 549 views

  2. [Solved] Change of domain name

    By vivekrajan007,
    • 2 replies
    • 722 views

  3. [Solved] Request to Add Subdomains

    By roxanne,   
    • 6 replies
    • 1.2k views

  4. [Solved] Request to create an Addon Domain

    By xmlsdk,
    • 3 replies
    • 813 views

  5. Reset My account

    By douglaswebster21,
    • 3 replies
    • 211 views

  6. Request to enable Python support for tigersak.helioho.st

    By tigersak,
    • 1 reply
    • 126 views

  7. [Solved] Add subdomains in my website

    By nottanmayyy,
    • 3 replies
    • 653 views

  8. DearCareer.com register

    By Ambrose,
    • 2 replies
    • 149 views

  9. [Solved] ドメイン追加について。

    By The Japan Human,   
    • 1 reply
    • 567 views

  10. [Solved] add domains to my new account

    By mgmason,
    • 4 replies
    • 178 views

  11. [Solved] I want to add a domain to my account

    By rck1753,
    • 1 reply
    • 133 views

  12. [Solved] Reset My account

    By douglaswebster21,
    • 1 reply
    • 135 views

  13. Complete website backup to dropbox

    By r0nmlt,
    • 2 replies
    • 726 views

  14. Urgent: Help needed — Document root locked, 504 Gateway, PHP settings & app setup (username: osamalovirboy, site: turkiii.helioho.st)

    By osamalovirboy,
    • 1 reply
    • 188 views

  15. [Solved] I want to add a domain to my account

    By pizzapizza72,
    • 1 reply
    • 121 views
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