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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,620 topics in this forum

  1. [Solved] ADD DOMAIN, REMOVE DOMAIN (Host Plan: Morty, Username: Softhauz)

    By softhauz,
    • 2 replies
    • 244 views

  2. [Solved] Add Subdomains to my Account

    By srjnetwork,
    • 1 reply
    • 128 views

  3. Help with FTP user addition.

    By vivekrajan007,
    • 1 reply
    • 123 views

  4. My web page will not open - error message: "This site can’t provide a secure connection"

    By wapps,   
    • 3 replies
    • 165 views

  5. [Solved] Create an addon domain, subdomain

    By ngochsn,
    • 1 reply
    • 140 views

  6. [Solved] Domain Name Changing

    By mahmudiabdelaziz,
    • 1 reply
    • 144 views

  7. [Solved] Account Reset

    By PoppaBuzz,
    • 2 replies
    • 186 views

  8. DNS records - Google Search Console

    By talesaz,
    • 3 replies
    • 140 views

  9. [Solved] Add Domain Name

    By carolineamran,
    • 1 reply
    • 123 views

  10. [Solved] Add new domains

    By duplex,
    • 1 reply
    • 167 views

  11. [Solved] Add new domain

    By mohdikram465,
    • 5 replies
    • 270 views

  12. [Solved] Domain request

    By ithinktherfore,   
    • 1 reply
    • 129 views

  13. DNS record

    By mohdikram465,
    • 1 reply
    • 112 views

  14. [Solved] Add a Domain Name and Retain the Original One

    By Chris Rempillo,
    • 3 replies
    • 205 views

  15. [Solved] Domain name change

    By daniegusa,
    • 1 reply
    • 159 views
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