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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,358 topics in this forum

  1. [Solved] Support

    By lab18bke,
    • 1 reply
    • 105 views

  2. [Solved] Add a domain

    By heraldsofruin,
    • 1 reply
    • 101 views

  3. [Solved] Can not login to heliohost dashboard

    By msbsurfi,
    • 1 reply
    • 120 views

  4. Add domain

    By lombardonicolo49,
    • 7 replies
    • 223 views

  5. [Solved] Can i add my own domain that i have?

    By carbonapi,
    • 3 replies
    • 3.5k views

  6. Service temporarily unavailable (503)

    By AdamMat,
    • 1 reply
    • 95 views

  7. MS SQL DB

    By meil,
    • 1 reply
    • 101 views

  8. [Solved] add the domain

    By live7day,
    • 1 reply
    • 103 views

  9. add domain to my account

    By mannapijush1,   
    • 1 reply
    • 83 views

  10. [Solved] I want to change my domain name

    By soloriderxi,
    • 1 reply
    • 94 views

  11. can i change my domain and username

    By carbonapi,
    • 3 replies
    • 384 views

  12. [Solved] Add custom domain

    By genwork,
    • 1 reply
    • 92 views

  13. [Solved] Subdomain Addition Request [hostel.helioho.st]

    By evram,
    • 1 reply
    • 104 views

  14. [Solved] Add domain to Plesk account

    By fitulus,
    • 3 replies
    • 129 views

  15. [Solved] Subdomain Creation

    By oliverlespar,
    • 1 reply
    • 2.4k views
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