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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.1k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.3k
    posts

8,612 topics in this forum

  1. [Solved] Add Domain

    By ramel,
    • 1 reply
    • 85 views

  2. HTaccess File

    By tmaahik,
    • 0 replies
    • 64 views

  3. [Solved] Max_input_vars

    By hcalderon,
    • 3 replies
    • 138 views

  4. [Solved] Not able to login into wordpress

    By y2asafemeds,
    • 11 replies
    • 288 views

  5. Website down

    By encontra,
    • 1 reply
    • 82 views

  6. [Solved] Add-on Domain

    By tmaahik,   
    • 1 reply
    • 118 views

  7. [Solved] account reset

    By hunter93,   
    • 3 replies
    • 157 views

  8. [Solved] Changing the initial domain name

    By romanyhm,   
    • 1 reply
    • 115 views

  9. [Solved] Request to change domain name

    By pmcsween,   
    • 1 reply
    • 105 views

  10. [Solved] Please change my main domain

    By svpukha,
    • 1 reply
    • 100 views

  11. [Solved] Plesk cannot access

    By jason97965,
    • 1 reply
    • 131 views

  12. want to switch to tommy

    By guessthecase501,
    • 1 reply
    • 83 views

  13. [Solved] Subdomain Add

    By walterpowell,
    • 2 replies
    • 108 views

  14. [Solved] Add my Domain to my heliohost control panel

    By msbsurfi,   
    • 1 reply
    • 163 views

  15. [Solved] Domain Name Needing Changed

    By aaronmaruska,
    • 4 replies
    • 177 views
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