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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.6k
    posts

9,351 topics in this forum

  1. [Solved] Please enable SSH access for my account: nazzkid207

    By nazzkid207,
    • 1 reply
    • 105 views

  2. [Solved] Add a New Domain please

    By pokemonwawi,
    • 1 reply
    • 117 views

  3. [Solved] Need to create subdomains

    By mrj,
    • 2 replies
    • 133 views

  4. [Solved] Request for subdomains

    By npnbss,   
    • 1 reply
    • 107 views

  5. Cant create account

    By dave12,
    • 1 reply
    • 92 views

  6. [Solved] Add domain

    By chapmjs,   
    • 1 reply
    • 95 views

  7. [Solved] Request for new addon domains to be added to my account

    By chrisohps,
    • 8 replies
    • 413 views

  8. [Solved] new domain

    By jhromany,
    • 3 replies
    • 165 views

  9. [Solved] Please add domains

    By thepottervault,
    • 1 reply
    • 113 views

  10. [Solved] Support

    By lab18bke,
    • 1 reply
    • 104 views

  11. [Solved] Add a domain

    By heraldsofruin,
    • 1 reply
    • 100 views

  12. [Solved] Can not login to heliohost dashboard

    By msbsurfi,
    • 1 reply
    • 119 views

  13. Add domain

    By lombardonicolo49,
    • 7 replies
    • 220 views

  14. [Solved] Can i add my own domain that i have?

    By carbonapi,
    • 3 replies
    • 3.5k views

  15. Service temporarily unavailable (503)

    By AdamMat,
    • 1 reply
    • 93 views
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