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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,584 topics in this forum

  1. [Solved] Add New Domain

    By iankristoper26,
    • 2 replies
    • 204 views

  2. Add DNS Server

    By superjj2020,
    • 8 replies
    • 367 views

  3. [Solved] I would like to add a domain

    By qzify,
    • 1 reply
    • 164 views

  4. [Solved] Adding a domain

    By fatalslink,
    • 1 reply
    • 149 views

  5. [Solved] Add domain

    By aialbert,
    • 1 reply
    • 205 views

  6. Transfering Server to New Domain

    By o1mark1,   
    • 0 replies
    • 162 views

  7. [Solved] Add domain request

    By august854,
    • 1 reply
    • 325 views

  8. emails blocked

    By ecovoltios,
    • 1 reply
    • 209 views

  9. Reset Account

    By teojingyao,
    • 1 reply
    • 160 views

  10. remote connection to mariaDB

    By chanders,
    • 0 replies
    • 112 views

  11. [Solved] Add On Domain Request

    By jchal,
    • 2 replies
    • 311 views

  12. [Solved] VPS Canceled - Thank you for the VPS

    By bartekbo,   
    • 1 reply
    • 190 views

  13. my username is inw - PLEASE rename widgets-external.shoptions.net to external.shoptions.net

    By inw,
    • 1 reply
    • 159 views

  14. [Solved] Domain Addition Request

    By dddddecorating,
    • 1 reply
    • 198 views

  15. [Solved] I Need To Implememt Another Domain In My Heliohost Account

    By deltaforcemods,   
    • 2 replies
    • 157 views
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