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Everything posted by wolstech
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[Solved] Error 1045 Cannot Log In To The Mysql Server
wolstech replied to MALDATA2's topic in Escalated Requests
Change your cPanel password then log out and in again to fix the 1045 error. Krydos can fix the databases for you. After he does, you need to remove all your users, then recreate them and reassign them to the databases. -
Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.
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The user needs to be deleted and recreated; as you found it won't let you just change the password. The database can be fixed by Krydos. Escalating.
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This support request is being escalated to our root admin.
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[Solved] Invisible Database/database Connection Error
wolstech replied to kalantary's topic in Escalated Requests
We don't keep backups. If you don't have one, you'll need to start over -
That something that happened was the repair and update. My software did this too...some things would save, others wouldn't. Database restores didn't help. Long story short, the software is probably incompatible with the new version of MySQL (or more likely it can't run in strict mode). Solution is to replace the software with something else (unless you're capable of debugging it).
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It indeed did get overlooked...escalating.
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Change your cPanel password, then log out and in again. That should fix PhpMyAdmin. Also, if you're accessing it remotely as the first picture suggests, you may need to re-add your IP to the remote mysql hosts in cPanel.
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Krydos can make the database visible again for you. After that, you'll just need to recreate/reassign the user to the database again. Escalating so the database can be fixed for you.
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[Solved] Invisible Database/database Connection Error
wolstech replied to kalantary's topic in Escalated Requests
This support request is being escalated to our root admin. -
Your password has been manually reset and emailed to the address on file for the account lytltek.
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There is an account with that name and domain, but the suspended page is from a different hosting company. The account hosted here is not suspended.
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The numbers krydos gives are estimates that can be very inaccurate at times since they're only based in how long it took others to lose it. We only install it for people when someone else loses it (usually inactivity or suspension) and johnnys load is low enough. I've seen people wait a year for it (usually because their account was inactive and they got skipped over when their turn came). If you really need java now, I'd recommend finding a paid java host. Otherwise, I'd recommend using any of our other supported languages.
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This support request is being escalated to our root admin.
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This support request is being escalated to our root admin.
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Change your cPanel password then log out and in again. Once you do that, Phpmyadmin will work. Please let us know if you cannot see them in phpmyadmin. cPanel showing them as empty is normal. Mine show as 0.00MB but have tons of data and work fine.
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This support request is being escalated to our root admin.
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I have 2 programs that are broken due to strict mode. Mostly fields with no default, though there are some issues with bad values as you're having trouble with. The software that I run (a custom system) was originally written on MySQL 5.0 non-strict. The fact it works at all is surprising. They say strict is better, but I feel like that's really only true if the software running on it was designed to take it into consideration...
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What's your account username?
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@qlwik: Your issue has been moved here: http://www.helionet.org/index/topic/22476-invisible-database/
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[Solved] Site Down After Mysql Upgrade Ifeelstupid
wolstech replied to IFeelStupid's topic in Escalated Requests
This support request is being escalated to our root admin. -
[Solved] Site Down After Mysql Upgrade Ifeelstupid
wolstech replied to IFeelStupid's topic in Escalated Requests
We broke it while finishing the mysql fix... Change your cpanel password (again). Krydos needs to fix those database for you. Once that's done, you delete and recreate your users if you haven't already. @krydos...databases: feeldumb_aban674 feeldumb_wpcatk -
We've had others report this issue as well. The language or method used to access it doesn't seem to matter. The last user who reported it tried cURL and file_get_contents() in PHP. The issue appears to do with Google services specifically, as other services don't seem to suffer this problem. I'll escalate this for you, but the immediate fix is to use a non-Google service for your data.
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This support request is being escalated to our root admin.
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The renew script acts up on Stevie sometimes. Your account has been manually unsuspended. If you still see a suspended page, please clear your cache.