wolstech

It's probably because you put the www in front of it when you entered it. I've removed it, give it another 24 hours and if it still doesn't work, let me know and I'll escalate it. Moved to customer service.

I'd recommend adding it as an Alias in cPanel instead of changing the main domain, however if you really want to change your main domain, you can use http://www.heliohost.org/classic/support/scripts/domain to do so.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. <br /><br />If you still see the suspended page, please clear your cache.

Unfortunately, you have to delete your account and sign up again at midnight if you don't want to donate. Transfers and Tommy invitations are the only two things we have that are restricted as we offer them as an thank you gift for our donors. Please see http://wiki.helionet.org/Moving_your_account As for not being awake at midnight, we've all been there. When I initially joined, it was midnight PDT instead of UTC. I'm EDT...I had to get up at 3AM for my first account. You can't transfer to Ricky because he's been down for maintenance for the past few months (we're actually just now starting to rebuild him, we finally changed a failed hard disk last week). He'll be an option in the coming weeks once he's back online, though the same process and rules apply for transferring to him as to any other server.

Unblocked.

Transferring without deleting and signing up again is reserved for donors only. Please donate, then provide your transaction ID and the name of your existing Johnny account so we can move it. Edit: IP unblocked.

If the script is running on our servers, use localhost as the host name.

I've renamed it for you so you can use the username on Tommy. That way, all of your posts will stay together.

We can move an account without deleting it, so it shouldn't disappear entirely. The fact you're moving to Tommy will probably solve this domain issue, but I'll leave this open in case there's leftovers like the Apache error you sometimes get as a result of a failed domain add. Alsp, do you own the account mextri? If so, be aware you're only allowed one account. If not, please don't request domain changes on behalf of other users.

This support request is being escalated to our root admin. Thank you for your donation. Krydos will move your account when he sees this. In the meantime, if you receive a Tommy invite, you can ignore it since your existing account is going to be moved.

To get 4.6, you need to be on Tommy (and after registering on Tommy, you need to request ASP.NET). Johnny (the server you selected) only supports 3.5. To move to Tommy, see here: http://wiki.helionet.org/Moving_your_account

This support request is being escalated to our root admin.

The last few times it was for failed IMAP login, so something is trying to use the mail server...

This support request is being escalated to our root admin.

Weird. It usually starts working again within a few minutes of me unblocking it. Krydos can fix this. Also, I wonder if it's possible to whitelist you since you get blocked all the time... Escalating.

The IP you're posting from is not blocked. Is there another IP that needs to be unblocked?

That account is not suspended. If you see a suspended page, please clear your cache.

This support request is being escalated to our root admin.

Unblocked again.

Your account was suspended for running too many cron jobs. To help keep load low, we limit accounts to two (2) cron executions in a 24 hour period. This means that, if you only have a single job, it can run no more frequently than once every 12 hours, with two jobs, they can each only run once a day, and so on. Your account has been unsuspended.

We do, though since his goal is to process emails as they arrive, it's easier and lighter on resources to just have the mail server directly hand the email to the script when it arrives, as opposed to having the mail server save the mail in the mailbox and constantly watching the mailbox to grab the mail out of it.

Unless you want to move to the Tommy server, you can just wait for Krydos to fix it.

This support request is being escalated to our root admin.

Johnny loves to fail to add domains because of his high load. There's a bunch of things that happen when you add a domain, and some of them are timing out because the server isn't fast enough to do all of it before it reaches the time limit. Our root admin Krydos can fix that Apache error and manually add it for you so it will work. I'd personally recommend moving to Tommy though. He's much faster and doesn't have issues like this.

It was half-added and failed, likely due to server load. Johnny is known for this issue. Escalating so Krydos can add it for you.