wolstech

Did you just add it in cPanel today? If so, you need to wait up to 12 hours for it to start working.

He's getting blocked for failed POP3 logins. That's usually what happens when a phone or mail client keeps trying to check mail with an invalid username or password. I'd recommend he remove his HelioHost email from his mail client and re-add it, making sure the username and password are correct. Unblocked.

@mrj: Bailey can post it down in the dev board (there's a hidden forum we use for development stuff). If Bailey agrees, I can add you to the list of users who can see that board.

You're on Johnny (well, were, your account appears to be waiting in line for deletion), which is famous for poor performance and uptime. He's meant as an experimental server, not for hosting a production website. If you need a server that's actually going to perform well, you'll need to sign up for Tommy or Ricky at midnight UTC when signups open (or you can donate and we'll give you an account on Tommy as a thank you gift). As for your Internal Server Error, that's usually caused by one of four things: PHP file permissions (PHP files must be 644, they upload as 664 and you need to change them, Apache/suPHP does not accept files that are writable by the group), invalid .htaccess files (try renaming it so it's ignored), broken code, or invalid shebang lines (for Python/other CGI scripts). Moved to customer service.

Could be. Loops should always contain extra logic to make sure they won't get stuck forever in the event of a failure. Have logic to check all of your results from connections/queries/etc., If you want it to retry, add a counter that increments on failure. If it fails too many times, it just logs the failure and exits.

It was due to high load. You've been unsuspended.

Indeed appears to be working now. I emailed Krydos about it, so he probably saw that and got it fixed. Now I'm curious as to what caused the failure...the little bit of data I can see on the monitor suggests possibly a DDoS (which might make sense as retaliation considering I spent an hour deep diving in the admin tools and busted ~50 phishing accounts last night, some were on Tommy...)

I'll just rename it to HelioHost Software Development seeing that we're working on multiple projects now...

Tommy domains should start working within minutes of being changed. Ricky can take up to 2 hours, and Johnny can take 12 hours.

Tommy is down. Escalating.

Please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache. If you need help figuring out why your site is causing such high load let us know and we can try to help. If the high load is simply because your site is getting a lot of traffic you might consider trying paid hosting from our partner starting at only a cent for the first month. https://www.heliohost.org/partners/hostgator

Unblocked. We recommend you sign in using https://heliohost.org/login/ so this doesn't happen. It appears your issue was that you were trying to sign into Ricky's cPanel using the https://ricky.heliohost.org:2083/ link when your account is on Tommy. If you want to sign in directly with a Tommy account, you need to use https://tommy.heliohost.org:2083/ instead.

Yes please. My Github account is under the email address on my forum profile.

The IP you posted from is not blocked. Is there a specific IP that's giving you trouble?

@Bailey: miwilc is right here. The forum itself can technically be upgraded and run standalone with virtually no issue. The custom stuff is all separate components. To my knowledge, much of the custom stuff isn't in the forum source (except the theme), but rather likely linux shell scripts that talk to the forum in some manner (not sure if there's an API, if it's just dumping data into the database, or what, Krydos built all of it).

Tommy is free, but the free accounts are limited to a few per day to prevent the server from being overloaded. The free signups open at midnight UTC every day, but very often fill up for the day in seconds due to demand. Last night we had them for around 20 seconds or so, the day before was 6 seconds. I've seen them last an hour or more though at times. It just depends how many people are mashing the refresh button right at midnight to get one. You can check the history of free sign ups by looking through the history in the server monitor: http://heliohost.grd.net.pl/monitor/ (note that free sign up periods that lasted <2 minutes will show as never having opened). Our biggest problem is that we have far more demand than we can meet, and can't afford to expand. Some months, we don't even manage to break even on our operating costs let alone be able to afford new servers. That's the big reason we've been pushing for donations lately.

When you delete an account, it immediately gets marked as inactive while it waits in line for deletion. If you renew it, it cancels deletion. Just delete it, make sure it goes inactive/suspended, then wait until it disappears entirely (or if you use your own domain, it will become queued again once it's no longer assigned to an account).

This was because you put heliohost.com and not heliohost.org when you signed up. We don't own heliohost.com, we're at heliohost.org. I've corrected your main domain for you. Please give it up to 12 hours to take effect. When it finishes, your site will be reachable at http://alimzein.heliohost.org

First, you need to allow Remote MySQL for your IP address (or add a % for all addresses) in cPanel. Once you've done that, you should use johnny.heliohost.org as your MySQL server, not your domain. Port is 3306. Your domain being queued should not affect Remote MySQL. Your domain will start working for web content in the next few hours. Johnny can take up to 12 hours to set up a domain.

Domains take up to 12 hours to start working. Please wait at least 12 hours, then clear your browser cache.

The contents of your message seem to have gotten lost. Please post your issue on our support forums for assistance: https://www.helionet.org/

Posted in admin board.

XMR has been set up now too

We also accept Bitcoin if you're able to find a way to purchase or earn some of that.