wolstech

Causing high server load. 370% more cpu than #2, and 118% more memory than #2. You're suspended for SEVERE high server load, likely caused by Wordpress. We highly recommend not using Wordpress because it's very poorly coded and notorious for causing high load. Your Wordpress install basically caused tommy to go down. There are so many better CMSes out there anyway...just about anything else is better than Wordpress. I'll let Krydos decide how he wants to handle this. He can also confirm that it was WP that caused it.

Have you tried resetting the password? https://tommy.heliohost.org:2083/resetpass?start=1

You're suspended for copyright infringement. I'll need to look at the account further, but were you running a tv or music streaming site that offered content that you don't have a license for? That or software piracy are the usual reasons for this suspension...

Try resetting the password first. https://tommy.heliohost.org:2083/resetpass?start=1

I'm assuming you're saini832... Johnny doesn't support ASP.NET, so you can't. Tommy is the only server that currently supports ASP.NET. You need to move to Tommy in order to do this. You can either delete your account and try to sign up at midnight for free (registrations for Tommy usually fill in seconds), or donate and we can move you.

Unblocked. You didn't do anything wrong to cause this. Our firewall is just hypersensitive right now due to ontheongoing ddos attack.

It's probably your ISP that's caching the old DNS then. I see an empty directory listing, so it's definitely working correctly. In some areas, it can take a few hours for the cached records to expire. I'd suggest waiting a few hours then try again.

OK. You've been moved to Tommy, but now need to remove CloudFlare before it will work. The DNS records CloudFlare has are no longer accurate since moving servers causes the IP address of the server to change. Once you change your domain's name servers back to ns1.heliohost.org and ns2.heliohost.org, your website will start working again. Once you have it working without CloudFlare, you should delete your CloudFlare configuration then set up CloudFlare again.

Done. Please clear your cache and flush your DNS if you see a 404 error or queued page. Thank you for the donation.

That one's my fault. I missed it among the other responses in that topic. Moving now...

Unblocked. That one wasn't caused by anything you did. It's because our firewall is hypersensitive right now due to the ongoing DoS attack on Johnny.

Moving...

It sounds like either mono broke, or you lost it due to a suspension. Let's have Krydos look at it. He may need to enable it again for you.

Please post on our support forums for assistance. https://www.helionet...stomer-service/

Considering this message has been received unsuccessfully several times, please post on our support forums for assistance. https://www.helionet.org/index/forum/45-customer-service/

It's down due to an ongoing DDoS attack. It's been hit or miss for the past week or so at this point, down more often than not. There's nothing anyone can do except recommend you move to another server, or wait for the botnet that's attacking us to stop. Your website issue is that big red bar on Johnny here: http://heliohost.grd.net.pl/monitor/ cPanel is usually up since it's not being directly attacked, but even it goes down on occasion due to load.

Krydos hasn't been around too much lately and we've been busy with other more important issues (the DDoS attack on Johnny, an excessive number of phishing sites signing up, our real lives since we're volunteer, etc.) Sorry about the wait.

It's just been overlooked since we've had bigger phish to fry lately (cleaning up phishing and dealing with the DDoS attack on Johnny has been our focus lately). Lets see if Krydos can look at this when he gets a chance.

We no longer deploy wars manually. You should do this yourself using the Java option in cPanel. Please note that if you have not requested Java (or are still in line for it), you won't see the option to deploy a war file.

Johnny is down due to a DDoS attack. There is no estimate as to when it will end, so we have no idea when the server will be back online. As for being on Johnny, the only way you end up there is if you signed up for that server or asked to be moved there.

We no longer deploy wars manually. You should do this yourself using the Java option in cPanel. Please note that if you have not requested Java (or are still in line for it), you won't see the option to deploy a war file.

Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files. If you need to send an image or file, please provide a link instead of attaching it directly to the email. Please resend your request without images or attachments, or post on our forums for assistance.

Did you change the file permissions to 644? PHP files need to be 644 to run, and upload as 664 by default. That's the number one cause of that error message. Similarly, directories inside of public_html should be set to 755 (public_html itself has different permissions and should be left alone).

Did you specify Plain FTP (insecure) when connecting? We do not support FTP over TLS. If you want a secure connection, you need to use SFTP on port 1373 instead.

Johnny is down due to a DDoS attack that's been ongoing for over a week now. There's nothing you or we can do except wait unless you would like to move servers. $1 donation would get you moved to Tommy, which is not impacted by this issue (please provide transaction ID if you decide to donate). Or, you can delete your account and sign up again at midnight UTC to move yourself for free.