wolstech

Can you explain all of these random obfuscated files? Obfuscated code and random filenames will automatically get accounts banned for malware due to the fact that the majority of the botnets and malware we see look like this. We don't make exceptions on this policy. ./pay.lscnet.cn: cgi-bin DV7RtxH1h9.php FPH.php HLVJDJ5lh9.php index.html JP1H3lV7N9.php JXNRN9Z9Vx.php mail RDbf33ZtB7.php res TLdfH5JdHB.php wXNvv9Z9Vx.php ./pay.lscnet.cn/cgi-bin: ./pay.lscnet.cn/mail: JD3xNTJrp9.php kuc68u4UE6.php RPHbDD3fx1.php ./pay.lscnet.cn/res: css DRDzll9ffB.html img js

That account cannot be unarchived due to an internal error with database restoration ("Database owner already exists"). Krydos can usually restore these, but your username will probably change to nazabal2 in the process.

Unarchiving...

Honestly, this shouldn't have been unsuspended to begin with. It's full of what appears to be malware or a botnet. This account cannot be unsuspended.

>>Does it say you're blocked when you login at https://www.heliohost.org/login/ ? That will tell you what's wrong. You need to visit that link and sign in there. If it says you are blocked, that's when we can figure out what's going on.

Yes this is normal. Johnny can be a rather slow server at times, so it's not unreasonable for there to be a delay of a few minutes in getting a message to you. As long as there isn't an extreme delay (e.g. an hour or more) or a failure (mail never arrives), it's likely just waiting to be sent or received alongside the tons of other mail Johnny sends and receives on a daily basis. Also, be aware that some common mail providers mark Johnny mail as Spam, so if it didn't arrive, check your spam bin.

Done. You should now be able to log in and your website should start working within 2 hours.

Unarchiving...

Did you try signing in at the link in th previous email? It'll tell you why if it's blocked.

That IP is not blocked.

That account is working properly for me. Please be aware though that it appears you're planning to run a Facebook likebot, which is against our terms of service. Please remove the contents of the bullyhat.gq domain with 24 hours or your account will be permanently suspended.

Unblocked.

If I had to guess, it's the same issue that's been going on a lot on Tommy the past few weeks. Tomcat keeps crashing. Last time Krydos posted an error for a war issue on Tommy, the error was java.lang.OutOfMemoryError due to Tomcat having ran out (probably someone running bad code). I'd bet something similar this time around as well. Lets have Krydos take a look.

Are the file permissions set to 644? If not, change them and test. Incorrect permissions are the number one cause. The second is errors in your code (assuming errors are turned off, they're not supposed to be, but your code can control that). Also, what version of php are you using?

You need a VPS to run this. With a VPS you have your entire own virtual server, with its own operating system installation and resources, and you can use the virtual server however you want. Always-running bots like yours are a common use, as are game servers, websites that need lots of resources, etc. The bad news is that you'll have a difficult time finding such an offering for free. Even we can't afford to offer them free: https://heliohost.org/vps For what you're doing, the cheapest $4/month plan would be plenty.

We have a maximum runtime on scripts, so the script is timing out and producing that error. Scripts that are designed to indefinitely will hit their time limit and be killed by the server in order to help keep load down. Apache spits out a 500 error when the process its waiting on dies unexpectedly without producing output (which is what happens when python is killed). In laymans terms...it won't run here by design. We can't host scripts that are designed to be background processes.

Topic was closed and redacted by user.

You have to delete your hosting account and sign up again to change the cpanel username. Cpanel accounts cannot be renamed. We can rename the forum account if you'd like, and the wiki I'm not sure on.

Lets have Krydos look at this again for you.

I can edit it out of the support topic once I've checked it for you, but we don't offer private support by email unfortunately. You would need to PM it to me on the forums if you really didn't want it visible. Also, your IP should not be considered private anyway, every single website and server your PC talks to has a record of it, and it likely gets hit with junk traffic constantly. The only reason we ask is so we can tell which of the thousands in the log we need to look at.

Ricky and Tommy take up to 24 hours to get a certificate. If you are on johnny, you won't get a certificate at all.

Your password has been manually reset. Please check the email address associated with your account for your new password.

Unblocked.

Tommy invites are only available for donors or users needing a replacement for an old tommy account. Please provide your transaction ID, or if this is a replacement account, your old/suspended account's username.

We don't offer IPv6 addresses for our servers and do not support accessing hosted sites via IPv6. Tommy websites are accessible via an IPv4 shared IP, which is 65.19.143.6. We do offer dedicated IPv4 addresses for $12/year as well. Not supporting it keeps things simple and also keeps costs down, which makes sense considering that 99.999% of users support accessing servers using IPv4, whereas less than 30% of systems support IPv6 (about 20% globally, though the USA is at about 32%) and that number shrank last year. However, cPanel does support the addition of AAAA records to DNS zones, so if you have your own IPv6 server and wanted to point a subdomain to it, you can do so.