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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. The system can't tell the accounts apart because they both have the same email address (which is supposed to be impossible). Not that it matters because you're violating our terms of service by having two accounts anyway. Delete the Ricky account here: http://heliohost.org/classic/support/scripts/delete After that, log in using this link instead: https://tommy.heliohost.org:2083/ , username th and your password. Use the forgot password option on that cpanel screen if you need to reset the password.
  2. The $5 for extra space has been a thing for a while. We advertised it as part of the fundraiser, but it's existed for longer than that (since the previous fundraiser I believe). We have a few people with 3000MB of space as a result of having donated to both of them.
  3. BTC donation of $1.84 received and invite sent. Thank you for the donation
  4. Transaction ID is the minimum required for me to find the money on the blockchain. Many people just screenshot their wallet's confirmation screen showing the coins being sent. An email address or username of your account would be needed if you want the invite/extra storage/etc. we provide to donors.
  5. Sent.
  6. If it's just cpanel, odds are it's the network you're using to access it blocking traffic on port 2083 (pretty common for work/school/public networks). You're not blocked on our end. Try a different internet connection like a cell phone data plan and I'd bet it'll work fine.
  7. Your issue is that your domain is not working due to CloudFlare being misconfigured. Please remove CloudFlare and set your name servers to ns1.heliohost.org and ns2.heliohost.org.
  8. We removed the direct credit card donation because it was too expensive to offer (regular PayPal is substantially cheaper). We were paying more each month in fees than we received in donations through it, so it was better financial sense to not accept those donations vs. pay the fees. Your best bet at this point would be to buy bitcoin with the debit card and donate that. You can buy bitcoin from whoever will sell it to you in your country, then just send it to this wallet and we get paid for it: 1Q53Yrkodojr9WGTUULJAgY8hZzMAeFpvr @sohmab03: He has Visa already. The problem is that none of our payment providers serve his country so we can't take the money from him. The gift card method is for if they have a debit-only card they want to donate with (Paypal/Skrill won't take debit-only cards).
  9. He cheated to make it work. He never actually got the socket to work directly, but rather he made Apache accept and pass the websocket data back to the servlet (Apache can talk to the servlet websocket via localhost even if it's otherwise firewalled in since they run on the same server). That works if the data flowing through the web socket can be handled by Apache...not everything can be. Sockets are supposed to be HTTP compatible during initial connection, so Apache should be able to pass WS data back (effectively making Apache into a proxy). I do know that WSS (secure websocket) never worked. I'd give the method shown there a shot assuming your client can support Apache being in the middle (that's going to depend on what the client is...), but that particular user is no longer on our service so I can't really ask him if he ever got it to fully work. As for VPSes, that's the best practice when building things like this. You have root access on a VPS and can just open the required ports vs. trying to work around the limitations of the shared hosting. Any firewall you'd run into would be one you installed yourself, so you can just add exceptions to make it work.
  10. Is the WAR file you're running on our server supposed to listen for non-HTTP inbound connections on a custom port? If this what you're doing, you've built a custom server daemon. Custom server daemons are not supported on shared hosting for security reasons. You would need a VPS for that application to work properly. https://heliohost.org/vps/ (The cheapest option would work for a single app, though an extra GB of RAM would be recommended due to Java's memory-hungry nature).
  11. Ok. Unsuspended. Please be mindful of the security on your account though. If WP gets hacked and something like Phishing gets set up on there, your account will not be unsuspended. Historical data shows that accounts with profiles similar to yours have a high phishing rate, so be absolutely sure no phishing or illegal content is uploaded.
  12. It got flagged as suspicious because of some of the information used to create the account. What do you plan to use this account for?
  13. WOW! Awesome. Thanks for the donation. I've got to wait for Krydos to officially verify it, but the meter showing the go fund me over goal just made our day. He'll be able to confirm, but I think you may also now hold the record for most generous single donation in our history I've edited the post title to draw some more attention it too.
  14. I went ahead and pushed your login date out to 1/8/2020 for you Your next login needs to be before Feb 8 to avoid inactivity.
  15. @sohamb03: Disks are mechanical, so your number 5 is wrong. Also, the VPS can be used for non-hosting purposes if they wish.
  16. 1. No, you set it up via that website, they're not processed like the shared hosting accounts. Krydos will email you about it once he gets the request. 2. Yes if you run Linux on it. If you want Windows, get at least 4gb of Ram and 100gb of space. Windows VPSes do not include a license either, so you'll need to buy one elsewhere (about $700 for plain Windows Server Standard). 3. You can host other stuff like game servers, remote desktops, etc. if you wish. There's no requirement that it be used only for websites. Whatever you host must follow the Terms of Service like a hosting account though, so you cannot host illegal things like torrent seedboxes for pirated movies or botnets. 4. Yes. 5. No. Mechanical disk via network attached storage.
  17. His last login date is today, so no he didn't. If it had immunity, it'd have a last login date that's in the future.
  18. It's archived, but the server is busy so I can't unarchive at the moment. The unarchiver immediately exits saying "Unarchive already running..."...I'll try again later.
  19. Someone has a stale cache or possibly stale DNS records. At work, I see a queued page for your site, but on a VPN to my home network, I see a directory listing... Also, my job does not cache content internally (we do cache DNS, but the records served are not stale according nslookup).
  20. I'm not sure what's wrong with this. The first attempt likely failed due to existing DNS entries: (XID 2az9qh) A DNS entry for “snowm.heliohost.org” already exists. You must remove this DNS entry from this server or all servers in the DNS cluster to proceed. I cleaned up snowm.heliohost.org then manually changed your domain again. It's now showing correctly in WHM (the first time it didn't change), but now even after two Apache restarts, a cache clear, and an incognito window, it's still queued... Time for Krydos to look at it.
  21. Unfortunately you just had bad timing. You're not the only one in this boat, either. Every single one of the roughly 10000 users on Johnny are being moved off that server. If you don't mind a week or so of downtime, you can just wait and your account will backed up and automatically restored once the upgrades are complete. Every few years we rebuild servers to install upgrades and keep them running smoothly. The average life of a server between rebuilds is 2-3 years, less for Johnny due to the high number of accounts he goes through compared to the others. The planned upgrade is a substantial improvement (the server is being moved to hardware that's several years newer, and much faster). Johnny is due up now, and Ricky will be due up at some point after Johnny. Tommy just finished undergoing this same process (though in that case we were forced to do it early because that server's hard disk died).
  22. Postgres is available on Tommy yes. ASP.NET isn't available on any server except Lily (our Windows server, which is experimental but stable). You can have a Lily account alongside the Tommy account though. Once you move to Tommy, post on the forums requesting a Lily account and one can be created for you to use for ASP.NET. If you want to connect to the Postgres database from within the ASP.NET application, please mention that in your post as well, there's additional information we'll need and configuration we need to do if you plan to do that.
  23. Nulled scripts are piracy, which constitutes copyright infringement (and arguably theft, but copyright infringement is usually the cause of action pursued since most cases are civil). In the USA where we are based, federal law requires that we remove such content when we become aware of it. Allowing such activity would expose us to lawsuits. It's also against our TOS as flazepe pointed out. No amount of creating new accounts or begging us will help.
  24. Seriously. I don't know why he bothered to make a new account...then immediately do the same thing that got him banned last time (piracy). Even used the same pirated script no less. He's not welcome here anymore.
  25. This is actually the same user as this guy who ended up banned here...copyright infringement, hosting malware, and snarky comments when we banned him: https://www.helionet.org/index/topic/37482-subdomain-proctection/ He's already had his chances. If I see another copy of wowonder on his account, he's gone and will be given a lifetime ban from our services.
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