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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. Lets see if Krydos knows. I don't know postgres very well...
  2. You were on Johnny, which has failed. See https://www.helionet.org/index/forum/1-news/ for more information about the server failure. You can download your account's contents from https://heliohost.org/backup/
  3. wolstech

    Idea

    Not much of a choice for 4.8... I was going to toss these on Lily since I can, but the version being used is too new. https://www.phpmyadmin.net/themes/#pma_4_8
  4. And to add to this, the cpmove archives don't necessarily need to go back on the same server. A Johnny archive can restore onto Ricky or Tommy as well if you donate. It's the same exact process as moving an account, but the Johnny account is just already packed up. We'd just copy the cpmove file to whatever server you want and restore it.
  5. If you're using sockets for outbound communication, what ports are you using? Our firewall doesn't allow outbound traffic on nonstandard ports without getting it approved first.
  6. Tomcat is shared by everyone on the server, so we can't make the full log available (it contains information about other users' accounts). If your application is having an issue, Krydos can pull the relevant sections for you and post them. What is your account's username, and what exactly are you having trouble with?
  7. File system corruption kept causing the server to hang if it ran for any length of time...such corruption is a result of numerous improper shut downs (usually power outage, crashes from overloading, etc.). Because of how Johnny is (ab)used (unlimited accounts and lots of load), it's reasonable to say that his life span will always be significantly shorter than Tommy or Ricky. We got ~18 months out of the third Johnny (the first one to go through a complete cycle accepting unlimited accounts, the first and second one died prematurely due to disk failure), and honestly, it should've been rebuilt months ago. The file system corruption just finally forced us to do it. The next one we're about to set up will be round 4 for Johnny.
  8. That'd work. Also, there are VPS providers that don't forbid Minecraft, but it tends to be the more expensive ones that allow them. There's also dedicated "game hosting" services, some of which specialize specifically in Minecraft servers, which can be had for reasonable prices in many cases.
  9. Interesting fact: Many VPS providers actually explicitly ban Minecraft servers due to their resource requirements. It's quite possibly the most resource hungry game server ever made (that's what you get for something that got made in Java...)
  10. wolstech

    Idea

    You could also install your own copy of PMA on your account and use whatever theme you want
  11. Lets Encrypt isn't even required on Ricky. The server would have gotten a certificate for you after 24 hours if don't have any sort of forced redirects on your domain that would block plain HTTP connections. Anyway, SSL certificates can take several hours to start working on Ricky after installation. If you just installed them, the inactive page is normal until they take effect.
  12. Moving so Krydos can get this installed for you. Correct. Mail sometimes uses 65.19.143.6 by default...
  13. We made the backups for you and they'll be made available at some point in the near future for you to download.
  14. Autossl installed on the domain staging.icnsoft.org but apache hasn't restarted yet. Once apache restarts it should begin working on normal 443. Also, be aware that autossl did not apply to the main icnsoft.org domain because it's been excluded due to cloudflare. Only the staging.icnsoft.org domain received a certificate.
  15. 8:58:00 PM This system has AutoSSL set to use “cPanel (powered by Comodo)”. 8:58:00 PM Checking websites for “icnsofto” … 8:58:07 PM WARN AutoSSL will not generate a certificate for the website “icnsoft.org” because every domain for that website has been excluded from AutoSSL. at /usr/local/cpanel/Cpanel/SSL/Auto/Report.pm line 137. 8:58:07 PM The website “staging.icnsoft.org”, owned by “icnsofto”, has a faulty SSL certificate (OPENSSL_VERIFY:0:18:DEPTH_ZERO_SELF_SIGNED_CERT). AutoSSL will attempt to replace this certificate. 8:58:14 PM The system will attempt to renew SSL certificates for the following websites: 8:58:14 PM staging.icnsoft.org (staging.icnsoft.org www.staging.icnsoft.org) 8:58:19 PM The system has completed the AutoSSL check for “icnsofto”. 8:59:12 PM The queue contains a request for a certificate for “icnsofto”’s website “staging.icnsoft.org”. The system last polled for this certificate at May 8, 2018, 12:58:18 AM UTC. The next poll will be no earlier than May 8, 2018, 1:03:18 AM UTC. 9:04:26 PM Polling for “icnsofto”’s new certificate for “staging.icnsoft.org” (order item ID “376686803”) … 9:04:28 PM The certificate is available. The system will now attempt to install it. 9:05:03 PM SUCCESS The certificate is now installed! The domain staging.icnsoft.org now has a certificate. That certificate will renew on its own when it nears expiration provided you don't block the domain validation again. I'd advise creating a folder to put the WP install in so it doesn't conflict, instead of installing it in the domain's root. Please note that it may take up to 2 hours for it to take effect.
  16. Fewer accounts and much newer hardware on Tommy. We also have somewhat tighter resource controls. Ricky's hardware (Stevie) is actually the oldest in our fleet. Tommy's hardware (Eddie) is I believe either the newest or second newest server based on date of manufacture.
  17. It may or may not. The number of accounts per day on Ricky won't decease overnight since virtually nobody is going to move Ricky->Johnny. Similarly, the number created each day won't decrease since the limit is going to stay the same. Historically though, over time the servers tend to smooth out. New users come and old users go, which means the software being run by them changes over time and thus the load behaves differently.
  18. Modded MC on an rPI? My i7-6700K based server can sometimes have a hard time with modded MC 1.7.10 (yeah, old school). It handles well up to 5-7 players, but beyond that, it's lag city. If I let it have the whole box (instead of half of it in a VM), I'd get ~20 players online at once on a $1200 box. To answer, I don't think so. Game servers are very resource hungry. You'd need a ton of resources to offer such a service, and such resources quickly get expensive. They also don't lend well to advertising or other similar ways of making money, so I can't imagine such a service staying in business without selling something.
  19. To an extent, yes. More accounts = more load. We actually had to reduce the number of accounts per day on Ricky for this reason.
  20. 4:25:18 PM This system has AutoSSL set to use “cPanel (powered by Comodo)”. 4:25:18 PM Checking websites for “icnsofto” … 4:25:22 PM The website “staging.icnsoft.org”, owned by “icnsofto”, has a faulty SSL certificate (OPENSSL_VERIFY:0:18:DEPTH_ZERO_SELF_SIGNED_CERT). AutoSSL will attempt to replace this certificate. 4:25:30 PM WARN The domain “staging.icnsoft.org” failed domain control validation: The system queried for a temporary file at “<a href="http://staging.icnsoft.org/.well-known/pki-validation/9E51985B8B1E954F1E5A79B734C6ADEF.txt">http://staging.icnsoft.org/.well-known/pki-validation/9E51985B8B1E954F1E5A79B734C6ADEF.txt</a>”, but the web server responded with the following error: 404 (Not Found). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 4:25:30 PM WARN The domain “www.staging.icnsoft.org” failed domain control validation: The system queried for a temporary file at “<a href="http://www.staging.icnsoft.org/.well-known/pki-validation/E59B2E3DF59EB4C0C35BBF77BA85315C.txt">http://www.staging.icnsoft.org/.well-known/pki-validation/E59B2E3DF59EB4C0C35BBF77BA85315C.txt</a>”, but the web server responded with the following error: 404 (Not Found). A <abbr title="Domain Name System">DNS</abbr> or web server misconfiguration may exist. 4:25:30 PM The system has completed the AutoSSL check for “icnsofto”. That error is usually because you have some sort of forced redirect. AutoSSL does not support these forced redirects and requires a plain HTTP connection to the .well-known folder to verify the domain. Remove the forced SSL redirect or add an exception for the URLs given above and let me know so I can run it again.
  21. [65.19.143.6] Your account does not appear to be configured to use the dedicated IP for mail for some reason. Escalating to have this fixed.
  22. That account is on Johnny, which has crashed. Please see the most recent posts over in https://www.helionet.org/index/forum/1-news/ for more information.
  23. Johnny has died. See the recent posts in https://www.helionet.org/index/forum/1-news/ for more information.
  24. That's Johnny...that server died a week ago. See the recent posts over in https://www.helionet.org/index/forum/1-news/ for details. Long story short, it has to be rebuilt and backups of your data are going to be made available for you to download in the coming days. In the meantime, you can sign up on Ricky or Tommy at midnight UTC if you wish. (Both servers have a much better reliability track record anyway and are also much faster.)
  25. It will be back. Right now we are more concerned with making sure nobody loses their data. Once the backups are ready, we'll be emptying Johnny out and rebuilding him. Our Ricky and Tommy servers are completely unaffected by this issue as well. If you wish, you can sign up on one of those servers for free when we offer free accounts at midnight UTC each day.
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