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Everything posted by wolstech
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POP3 settings should be: Host: <servername>.heliohost.org (where servername is ricky or tommy)Port: 110Username: Your full email addressPassword: Email account's passwordWe usually recommend using a forwarder in cPanel on our end though, vs. setting gmail to pull the mail in. The mail will get delivered faster. As for Ioncube, it's intentionally disabled due to a history of abuse (copyright infringement and botnets) and cannot be enabled. Ironically, WHMCS was the worst offender since it's paid software and nearly everyone on our service would install a crack for it.
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You already have an archived Johnny account. Do you want me to move that to Tommy and restore it instead?
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Easiest way is to change the extension to .txt instead so its displayed as a text file.
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The WordPress install is full of malware, so it cannot be recovered. The themes folder and uploads folders look clean though, so you can have those back. The remainder of the files in the tomyself folder have been discarded. I also left a zip file called tomyself.zip that appears to be a backup from December 2017 in there for you as well. I also deleted the index.php from the root of your public_html, the htaccess file, a php.ini file, and two folders called index and config that were both full of malware. A zip file and a database dump have been placed in your home folder.
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I can export the DB and leave it in your new accounts home folder for you. Be aware that the users table will be truncated before it is exported due to malicious user accounts being added by the malware. What's the new account's username?
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This account has a compromised CMS installation that has been affected by the recent AnonymousFox hack and cannot be unsuspended. An invitation will be sent to you shortly so you can create a new account. Please restore your data using a backup. The data from your old account cannot be recovered or returned to you due to the possibility of the account having been used for Phishing. As a reminder, when selecting a CMS, we highly recommend that users not use WordPress. WP and it's extensions are notorious for having security issues such as the one you (and everyone else on Tommy) experienced, and it has the worst security track record of any CMS out there. Using a different program will help prevent this from happening again.
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Whoever said high load didn't check this thoroughly. That account is actually full of malware due to hacked Wordpress. I've sent an invite for a new account. Please see below for details.
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They actually just hiked them in September 2017. They apparently don't want to deal with people contributing < $5/month, so they changed their fee structure to penalize users who pledge less than $5/month (these tiny donors now get to pay even more in fees...). I suppose it wouldn't be bad for larger donors, but I'm not aware of any recurring larger ($5+) donors beyond maybe 1 or 2 users. Would the aggravation of setting this up be worth it for these people?
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It was for inactivity. Be sure you're signing in at least once every 30 days using https://heliohost.org/login/ or https://tommy.heliohost.org:2083/ (with nothing after the / ) so your logins count. Unsuspended.
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Failed IMAP logins...you have a misconfigured mail client somewhere that got you blocked. Make sure all your mail clients are configured correctly. More often than not, the issue ends up being that a password is incorrect. Unblocked.
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The space meters you see are "shared" in the sense that using capacity from any of them makes all of them go down. Postgres doesn't actually consume any space unless you use it. Unfortunately it is our policy to not increase space for free users. We only offer this service upon request to donors who have contributed $5 or more and are on Tommy.
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Exactly. There's a few admin pages for editing it. The actual content is just sitting in a mysql database, so anything that can edit the table can serve as an editor for it. If you prefer desktop programming, it's completely possible to code a desktop app to edit the site instead. Here's a screenshot of the main page of the backend, it's just a regular page with a bunch of subpages for various things: https://imgur.com/a/4JlJ58c (the statistics options were never finished and don't work). One of my big motivators at the time was WP's security and the fact that none of the common alternatives could do a "software download center" section easily (that's since changed and there's now plugins for software sites for most CMSes, though WP security obviously hasn't changed much at all )
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You definitely don't need to code from scratch. Grab a plain HTML template that you like the look of, and develop your code around it. That's how I built mine. I basically wrote a bunch of PHP that populated the content in various areas of the page using a database. The site itself is this (not really updated any longer, but left up because I use the domain for a ton of things): https://raxsoft.com/ Once I had that working, I developed a backend to modify that content without editing the DB directly. My code is aging at this point (2011...) but still works like the day it was written. For someone who doesn't edit their site often, it works just fine and has a near-zero hack risk due to being proprietary.
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Nope, and likely never will be considering they actively denied the issue exists. WordPress is our (and many other hosts') leading cause of hacked accounts, high load, phishing, and spam. It's not the install process, they hack the actual installed product. The extensions are even worse when it comes to security. The product is just so poorly written that there's no good way to actually fix the security issues with it without just throwing it out and starting over. WP has been around forever and has AFAIK never seen a full rewrite. As a result, it's a pile of really ugly legacy procedural code that just keeps getting tweaked, extended, and patched over and over again. Most other CMSes of this age have been fully rewritten at least once, if not twice or more. Drupal had a massive overhaul between v7, 8, and 9. Joomla did the same between v2 and v3. Seriously, there's zero good reason to be using WordPress at this point. It's almost certainly the worst product available in the CMS market from a security standpoint, but sadly also the most popular. That means it only faces an even worse time than most, because hackers like popular software as targets, and it's also an easy target.
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Application for hosting account on Tommy Server
wolstech replied to deanhills's topic in Customer Service
Is crypto banned there? If you're able to use that, we can take BTC, ETH, XMR, ETN, AEON. I would need the transaction ID and quantity sent to verify it was received, but we can accept it. You can also mine for us using heliomine, but you need a high end PC to produce something meaningful. Earning us $1 or more that way would also qualify you for a tommy account. -
Does softaculous actually have the newer version available? Also, is the version you have upgradeable to the latest version offered? If either of these is no, it won't offer the upgrade. If both are yes, it's probably just a bug in softaculous.
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There a cron that does these update checks and sends reminder emails. It can take up to a month after the release is published to be notified in my experience.
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upload database .sql file and import with jsp
wolstech replied to rohanawaw's topic in Customer Service
The file needs to be on the server, not your computer, so the file f:/data4.txt would never be accessible. Upload it to your home folder and point to the copy you uploaded there. It'll be found at either /home/username/data4.txt or /home1/username/data4.txt assuming you put it in the root of your home directory. Also, be aware that that function expects the data only, usually in comma separated form. It won't accept entire queries. -
upload database .sql file and import with jsp
wolstech replied to rohanawaw's topic in Customer Service
You should be able to just read the file in, then execute all the queries inside in order as one big block of code. They are just plain text after all. We don't allow shell commands except through cron (and those are limited to 2 per day). -
[Solved] permission denied to write file in home directory
wolstech replied to rohanawaw's topic in Customer Service
Tomcat runs as a different user. Try creating a folder inside your home folder, granting it 757 for its permissions (instead of the default 755), then saving the file inside the new folder. The folders where your Java app saves its data needs "other" write permissions, since Tomcat is not running as you and is not in the same group. -
It's waiting in line for some reason. Tommy accounts usually create within minutes assuming load is low (which it is, 4.73 as of this post)... Lets have Krydos look at this.
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At this point all of the hacked accounts are supposed to be banned anyway. I'll send you an invite for a new account shortly.
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The folder csfun has been manually removed.
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It moved to the trash in the file manager just fine for me. If you're sure you want to delete it, just go into file manager in cpanel and empty the trash.