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wolstech

Chief Risk Officer
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Everything posted by wolstech

  1. If I had to guess, it's the same issue that's been going on a lot on Tommy the past few weeks. Tomcat keeps crashing. Last time Krydos posted an error for a war issue on Tommy, the error was java.lang.OutOfMemoryError due to Tomcat having ran out (probably someone running bad code). I'd bet something similar this time around as well. Lets have Krydos take a look.
  2. You need a VPS to run this. With a VPS you have your entire own virtual server, with its own operating system installation and resources, and you can use the virtual server however you want. Always-running bots like yours are a common use, as are game servers, websites that need lots of resources, etc. The bad news is that you'll have a difficult time finding such an offering for free. Even we can't afford to offer them free: https://heliohost.org/vps For what you're doing, the cheapest $4/month plan would be plenty.
  3. We have a maximum runtime on scripts, so the script is timing out and producing that error. Scripts that are designed to indefinitely will hit their time limit and be killed by the server in order to help keep load down. Apache spits out a 500 error when the process its waiting on dies unexpectedly without producing output (which is what happens when python is killed). In laymans terms...it won't run here by design. We can't host scripts that are designed to be background processes.
  4. Topic was closed and redacted by user.
  5. You have to delete your hosting account and sign up again to change the cpanel username. Cpanel accounts cannot be renamed. We can rename the forum account if you'd like, and the wiki I'm not sure on.
  6. Lets have Krydos look at this again for you.
  7. Ricky and Tommy take up to 24 hours to get a certificate. If you are on johnny, you won't get a certificate at all.
  8. Your password has been manually reset. Please check the email address associated with your account for your new password.
  9. Unblocked.
  10. We don't offer IPv6 addresses for our servers and do not support accessing hosted sites via IPv6. Tommy websites are accessible via an IPv4 shared IP, which is 65.19.143.6. We do offer dedicated IPv4 addresses for $12/year as well. Not supporting it keeps things simple and also keeps costs down, which makes sense considering that 99.999% of users support accessing servers using IPv4, whereas less than 30% of systems support IPv6 (about 20% globally, though the USA is at about 32%) and that number shrank last year. However, cPanel does support the addition of AAAA records to DNS zones, so if you have your own IPv6 server and wanted to point a subdomain to it, you can do so.
  11. error_reporting(0); Added to the code will also prevent their display. Our system already logs the errors to error_log in the same folder as the script, though your method should allow you to prevent the logging or change the filename or location if desired.
  12. What version of php are you using?
  13. Some of those suggested settings are security issues...even if Krydos can change some, I can say for certain we’re not going to put 300 second execution timeouts or blank the disable functions line...
  14. Tommy, by far. But it's also the most difficult to get an account on for free. Everybody wants it, so signups usually last between 10 seconds and 2 minutes on a typical day before filling up. They open every day at midnight UTC if you want to try your luck (If you don't, you can donate $1 or more and let us know the transaction ID...we'll just move your existing account to Tommy). Tommy's hardware is also the newest in our fleet, so its much faster than our other servers. Ricky is a bit easier to sign up on. Signups usually last an hour or so. He's much more stable than Johnny, but quite a bit slower than Tommy. There's also no Java support over there. If you don't mind slow page load times, he's not a bad choice. Johnny...well, his #1 gripe is performance, and that's because we allow unlimited accounts and are more lax about resource use. Johnny is meant for testing and other applications where the user doesn't care about uptime and speed (you won't get much of either on Johnny, as you've experienced). It's borderline useless for production websites. A common use is for users to start out on Johnny to make sure their code will actually work on our service, then they donate and ask for a server move to Tommy once they get everything working. Here's the graph we usually refer to: http://heliohost.grd.net.pl/monitor/ Tommy did open for signups today, but filled in under 2 minutes (the smallest amount of time this chart can represent) so it looks like it never opened. Ricky is still open as of this post.
  15. The user account teecmo cannot be transferred because it is still waiting in line to be created. Do you want me to just cancel the Johnny account and I'll send you an invite for Tommy instead?
  16. Tommy is pretty much the best choice for everyone at this point. He's by far the fastest server we have. All of our servers have pretty much the same functionality these days (with exception to Java, ASP.NET, and Django). Moving...
  17. No problem. Let us know if you need anything else
  18. I don't see the required directives anywhere in your .htaccess files...it looks like you may have replaced the cPanel generated .htaccess with a custom file, which will in fact cause PHP to switch to 5.6 (the system default). cPanel itself doesn't check the file to determine what you picked, so if you pick a version in cP, then modify or replace the .htaccess file manually afterwards, the version shown in cP and the version actually used can defer. Try changing it to 5.6, then back to 7.2 in cPanel to regenerate the required directives. Note that while it shouldn't, there's a possibility this may break or delete your custom .htaccess file.
  19. Unblocked.
  20. You're suspended for High Server Load, however you also have multiple accounts and were Phishing as well. Since the Phishing suspension is a permanent ban, none of these can be unsuspended.
  21. We still offer this. You can donate the $5 directly to paypal and post the transaction ID and username you want the space on. Please note though that the max any one person can have is 2000MB, so if you already received an increase, you cannot receive another one.
  22. A closer look shows significant similarities to historical phishing activity. As a result, we are unable to unsuspend this account. We apologize for any inconvenience this may cause.
  23. That account cannot be unsuspended because of significant indications that it had been intended for phishing use.
  24. What IP is blocked? The one you posted from is not.
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