wolstech

Done. You should now be able to log in and your website should be working again.

Unarchiving...

It's supported, but our root admin Krydos has to install that for you. Lets see if he can do that for you.

Done. You should now be able to log in and your website should be working again.

It's archived. Unarchiving...

The domain on zkelvin2 has been changed to zkelvin2.heliohost.org

Received by PM (we do not provide support by PM): This violates our Terms of Service and will get all of your accounts suspended. We only allow one account per living person, regardless of the number of sites that person owns. An account also has a maximum of 2GB disk space with the upgrade, so it's impossible for any person to receive more than 2GB. Unfortunately your big blog sounds like it has outgrown our services and needs a paid hosting service at this point. We recommend hostgator for scenarios like this: https://heliohost.org/partners/hostgator It's a penny for the first month, if you don't like it you can cancel after that. We receive a portion of your fees if you decide to subscribe to their service. For the smaller ones that would probably fit, we can definitely give you the 2GB for $5 or more, but we don't offer any capacity beyond that. It's not because we don't want to, it's because we don't actually have the space to go around. We limit the space to 2GB so everyone has the opportunity to get it if they wish. We'd run out if we allowed more. Also, if we made an exception for you, it would not be fair to other users who also wanted more than 2GB of space (and were also turned away).

We have no idea because we don't know what's wrong with it. It keeps crashing when it has any sort of load on it, which is why we packed up all the accounts and emptied the server. If I had to guess it's software corruption, but hardware issues aren't out of the realm of possibility considering the hardware is 10 years old.

You can't. It's too big to host here. You would need to reduce its size. Usually we'd suggest moving pictures/videos/downloads to other services like imgur or dropbox to reduce the size. The maximum space any one user can have is 2GB, and that would be for a donor with a Tommy account who has donated $5 or more.

Krydos has to install asp.net again for you. Let's have him to do that...

I think the ssl certificate is compatible if you wanted a real certificate that's not from Comodo/cpanel, but I've never used it. The dns option is NOT compatible with our service (or isn't supported anyway, though it may be possible to make it work, we don't officially support any configuration using a third party dns provider).

The $5/month is preferred for the donation and yes the namecheap link should still be valid.

This server has come back online.

Looks like Ricky just disappeared sometime last night. Can this be looked at? I suspect it might be null routed for failure to remove phishing...I did see two abuse reports with related null route notices last night for it.

Yikes. Whatever you're running is either too heavy for our service, or broken and stuck in an infinite loop. We can unsuspend you, but I want Krydos to identify what caused this before we do so this doesn't happen again.

From the looks of it, you're the same user as https://www.helionet.org/index/topic/34287-account-suspended-due-to-inactivity/ You're only allowed one account.

Done. You should now be able to log in and your website should be working again.

I just took a deeper look. There's two issues here. First, you're not on Johnny like you thought. You're actually on Tommy and can be unarchived Second, your username is not divyansj, it's just divyans. Unarchiving...

That account cannot be unarchived at this time because it is on Johnny, which is down for extended maintenance. Your account's contents can be downloaded from https://heliohost.org/backup/ . If you wish to continue hosting with us, you can wait until the server is fixed (we have no estimate as to when this will be), sign up again for free when registrations open, or if you're a donor, we can move this account to another server and restore it there for you instead.

hat account cannot be unarchived at this time because it is on Johnny, which is down for extended maintenance. Your account's contents can be downloaded from https://heliohost.org/backup/ . If you wish to continue hosting with us, you can sign up again for free when registrations open, or if you're a donor, we can move this account to another server and restore it there for you instead.

HelioHost offers free 1 year registration on domains for users who are active users of our service and productive members of our community To get a domain registered, you must have the following qualifications: 1) You must have been a member of HelioNet for at least three months. 2) You must have at least 400 posts. No Exceptions! For every new domain or domain renewal (domains must be renewed yearly) you request, you must have 400 posts. For instance, you may register a single free domain when you have 400 posts, but you will have to have another 400 posts (for a total of 800 posts) in order to renew it the following year. Similarly, if you want to register a second domain you will need to have at least 800 posts, assuming you haven't yet renewed your first domain. If you have met the above requirements, you may initiate a free domain request here. Make sure that this domain has not been registered yet! To do this, execute a simple WhoIs search for your desired domain. Include the following information in your thread: 1) Your full legal name 2) Your email 3) Your home street address 4) Your city, state/province (if applicable), zip/postal code, and country of residence 5) A daytime phone number where you can be reached, including country code (+1 for the USA) 6) Your organization (if applicable) 7) The domain you want to register. 8) The HelioHost account you want this domain to be pointed to. All the above information is required due to ICANN restrictions. If you are uncomfortable posting this information on our forum, please PM it to a Root Admin and post in this topic letting us know that it has been sent by PM so we can check our PMs for it. Be advised, however, that WHOIS information is public, and anybody can look up your information by running a WHOIS search on your domain.

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Looks like it's gone. The account does not exist.

Must've worked since the account specified does not exist.

Lets see if Krydos can do this for you,