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Posts
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Everything posted by wolstech
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When you say not loading, is there a specific error your receiving? Johnny is quite slow sometimes as well, which can cause our website login to fail. Try logging in directly: https://johnny.heliohost.org:2083/ (please use your username, this form does not support email addresses). If the above link gives a connection timeout, it's also possible your network blocks port 2083 (common on work or school networks). If this is the case, try logging into https://heliohost.org/login/ then picking "insecure login".
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You're being blocked for failed pop3 logins, so you have a misconfigured mail client somewhere. Unblocked again. Turn off all mail clients, then try resetting your password again through this link. (Link assumes you're on tommy): https://tommy.heliohost.org:2083/resetpass?start=1
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Try resetting password here instead of through our website: https://tommy.heliohost.org:2083/resetpass?start=1 The one on our website fails more often than not because it's influenced by things like server load. The one built into cpanel doesn't have that problem.
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Unblocked. It may take up to 10 minutes to take effect.
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[Solved] Remote access for PostgreSQL database on Tommy
wolstech replied to teguayco's topic in Escalated Requests
Krydos has to set this up for you. -
[Solved] Remote access for PostgreSQL database on Tommy
wolstech replied to rehub's topic in Customer Service
That failure message happens erroneously sometimes. Your account did actually delete from what I can see since there's no account called rehub in the system. -
The forum or discord will probably get a quicker response for this than the support email. Even though support email goes to the forums, I can't escalate a support email like I can a forum post, as doing so will break the email system. For what it's worth, cPanel accounts cannot automatically migrate to VPSes because VPSes don't run cPanel (which is very expensive...and kind of silly to do for a single user). Being a VPS, you'd want to install Apache/MySQL/PHP if you or Krydos haven't done so already, then use that to host your content. You can download a full copy of your content from cPanel's backup page. After that, unpack the backup and use the contents of the various folders (homedir and mysql will be the most important) to restore and configure everything. Krydos will usually install Apache on VPSes if you ask though, and I'm sure he could move the data for you as well (though you'll still need to reconfigure your software with things like new database settings and file locations once it's set up).
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Unarchived.
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Yeah, this was a bot malfunction. There was nobody on the other end of this. Just two auto-reply systems that decided to go to war with each other (I actually disabled the emails on this particular topic to stop the issue, so they won't see any posts we make in here).
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Dot.tk got bought by freenom years ago. Those two are the same thing. Biz.ly and Biz.nf are not really free domains either...they're freemium web hosts giving away subdomains like we do with heliohost.org. You can't get just a domain from them and change its NS records to use it with our services. You have to use it with their (rather outdated and crippled) hosting service.
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This guy PM'd me too. Because he carpet bombed the forum and PMs looking for an unarchive, he's now the bottom of my list to do.
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[Solved] Remote access for PostgreSQL database on Jonhny
wolstech replied to rehub's topic in Escalated Requests
If he donates we can just move the Johnny account to tommy. No need to delete. For a free one, yes he needs to delete, then he can try to sign up at midnight. -
Unblocked. It may take up to 10 minutes to be effective. The recommended way to transfer files is FTP. Not many people use the webdisk functionality, and I'm not even sure what the correct settings are as a result...
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The account costcow1 has been unsuspended. As a reminder, hosting any sort of website that pretends to be something else (especially if it collects personal information) may result in a phishing ban. In addition, hosting any sort of money transfer or bank-related content will earn you a ban. No legitimate financial institution would host their website with us, so all such websites are considered to be illegal when found.
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Unarchived.
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Your command is wrong. Try this (assuming PHP 5.6 is the desired PHP version). Note that if the script doesn't produce any output, no email will be sent. ea-php56 -q /home/ckuo/public_html/div_radar/tools/updateStocks.php 2>&1 If your script produces output but you still prefer not to receive the emails containing it: ea-php56 -q /home/ckuo/public_html/div_radar/tools/updateStocks.php >/dev/null 2>&1
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There should be an option for "polite miner" or "polite resource use" (same thing, name changed in different versions) in the settings. Assuming your PC has the XMRIG or Ninjarig assignment for its mining work, that should limit the usage to a single CPU core. You will need to quit and restart the miner after changing that setting for it to take effect.
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Is the Johnny account costcow1 yours? If so, I can restore that. The one you listed in the original post doesn't exist, and the similarly named one on Tommy can't be recovered because it has phishing content on it.
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The Tommy account costcowh contains a money transfer phishing website and cannot be unsuspended. However, the empty account costcow1 on Johnny can be recovered because it's empty (they're nearly identical in terms of email address/IP/domain). Is this the correct account? Please be advised that hosting any sort of website that pretends to be something else (especially if it collects personal information) may result in a phishing ban. In addition, hosting any sort of money transfer or bank-related content is a quick way to earn a ban as well. No legitimate financial institution would host their website with us, so all such websites are considered to be illegal when found.
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This domain is now working. If you're still seeing a queued page, please clear your cache.
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Krydos forgot to set the permissions to 644. Try it now.
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This got suspended because a very similarly named account from the same part of the world phished. We assumed they were connected and banned all of them. What do you plan to use this account for?
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Yes you can use your own domain. We just need to wait for Krydos to get the account to restore first. I don't know what the proper process is for changing the username of an archived account. As for the failure, it's very common on Ricky.
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Unblocked. It may take up to 10 minutes to take effect.
