wolstech

The listed abusive account has been banned for phishing. Thank you for reporting this.

Try resetting your password here: https://johnny.heliohost.org:2083/resetpass?start=1 Johnny account passwords usually won't reset through our website due to consistently high load on that server (and to be fair, the password reset on our website fails a lot even on low load servers like Tommy...I kind of wish we'd just do away with it).

You're not blocked at this time...

This is normal for Johnny. Johnny is meant for testing and is not intended for hosting production websites. As a result, Johnny is often overloaded, resulting in poor performance. If you need your site to actually load at a reasonable speed, you should consider moving to Tommy. Sites there usually load in just a few seconds.

Unblocked.

That guide assumes you have a dedicated mysql server...which you do not when hosting here. You're one of thousands on a shared server. You'd need to grant these permissions using cPanel, not phpmyadmin or a command line. Create the database user account in cpanel (it's done on the MySQL Databases page), then assign the user to the database. When you assign it, it'll ask you which permissions to grant to that user on that database. Once you do that, go into the Remote MySQL page and add the IPs that need access (or add % to allow anyone to access it). You won't be able to grant reload because users are not allowed to reload the mysql server. Only root can do that since you're on a shared server. You shouldn't need any of the backup functionality mentioned in there either because cPanel can back up your databases and let you download them. That guide would work if you had a VPS because you get root access and don't share a VPS, but that's not free. With a VPS, you can install mysql on it then follow the guide as written. (If you want to do that, see https://heliohost.org/vps/ , the cheapest option would work for your application).

Email limit suspensions have to wait until the next day before they can be unsuspended. Doing it same day will just result in an instant resuspend. Since it happened today, it will need to be left suspended until midnight UTC before the counter resets and it will unsuspend.

This recovers on its own and appears to be working at this point.

When you say not loading, is there a specific error your receiving? Johnny is quite slow sometimes as well, which can cause our website login to fail. Try logging in directly: https://johnny.heliohost.org:2083/ (please use your username, this form does not support email addresses). If the above link gives a connection timeout, it's also possible your network blocks port 2083 (common on work or school networks). If this is the case, try logging into https://heliohost.org/login/ then picking "insecure login".

You're being blocked for failed pop3 logins, so you have a misconfigured mail client somewhere. Unblocked again. Turn off all mail clients, then try resetting your password again through this link. (Link assumes you're on tommy): https://tommy.heliohost.org:2083/resetpass?start=1

Try resetting password here instead of through our website: https://tommy.heliohost.org:2083/resetpass?start=1 The one on our website fails more often than not because it's influenced by things like server load. The one built into cpanel doesn't have that problem.

Unblocked. It may take up to 10 minutes to take effect.

Krydos has to set this up for you.

That failure message happens erroneously sometimes. Your account did actually delete from what I can see since there's no account called rehub in the system.

The forum or discord will probably get a quicker response for this than the support email. Even though support email goes to the forums, I can't escalate a support email like I can a forum post, as doing so will break the email system. For what it's worth, cPanel accounts cannot automatically migrate to VPSes because VPSes don't run cPanel (which is very expensive...and kind of silly to do for a single user). Being a VPS, you'd want to install Apache/MySQL/PHP if you or Krydos haven't done so already, then use that to host your content. You can download a full copy of your content from cPanel's backup page. After that, unpack the backup and use the contents of the various folders (homedir and mysql will be the most important) to restore and configure everything. Krydos will usually install Apache on VPSes if you ask though, and I'm sure he could move the data for you as well (though you'll still need to reconfigure your software with things like new database settings and file locations once it's set up).

Unarchived.

Yeah, this was a bot malfunction. There was nobody on the other end of this. Just two auto-reply systems that decided to go to war with each other (I actually disabled the emails on this particular topic to stop the issue, so they won't see any posts we make in here).

Dot.tk got bought by freenom years ago. Those two are the same thing. Biz.ly and Biz.nf are not really free domains either...they're freemium web hosts giving away subdomains like we do with heliohost.org. You can't get just a domain from them and change its NS records to use it with our services. You have to use it with their (rather outdated and crippled) hosting service.

This guy PM'd me too. Because he carpet bombed the forum and PMs looking for an unarchive, he's now the bottom of my list to do.

If he donates we can just move the Johnny account to tommy. No need to delete. For a free one, yes he needs to delete, then he can try to sign up at midnight.

Unblocked. It may take up to 10 minutes to be effective. The recommended way to transfer files is FTP. Not many people use the webdisk functionality, and I'm not even sure what the correct settings are as a result...

The account costcow1 has been unsuspended. As a reminder, hosting any sort of website that pretends to be something else (especially if it collects personal information) may result in a phishing ban. In addition, hosting any sort of money transfer or bank-related content will earn you a ban. No legitimate financial institution would host their website with us, so all such websites are considered to be illegal when found.

Unarchived.

Your command is wrong. Try this (assuming PHP 5.6 is the desired PHP version). Note that if the script doesn't produce any output, no email will be sent. ea-php56 -q /home/ckuo/public_html/div_radar/tools/updateStocks.php 2>&1 If your script produces output but you still prefer not to receive the emails containing it: ea-php56 -q /home/ckuo/public_html/div_radar/tools/updateStocks.php >/dev/null 2>&1

There should be an option for "polite miner" or "polite resource use" (same thing, name changed in different versions) in the settings. Assuming your PC has the XMRIG or Ninjarig assignment for its mining work, that should limit the usage to a single CPU core. You will need to quit and restart the miner after changing that setting for it to take effect.