wolstech

Tommy is the MX for heliohost.org, which means the email support mailbox was hosted on tommy... that’s not going to work while he’s down. The mail should be returned undelivered after a few hours because the sending system can’t deliver it. No idea on the cPanel news.

1. Email can be released. 2. Yes. 3. If you're a donor, you can request a Ricky invite. Please create a new topic in customer service with the transaction ID of your most recent donation (it can be the same one you originally used for Tommy, even if it was long ago), and your Tommy username. If you have any domains on Tommy that you want to reuse on your new account, please include a list of them as well so they can be cleaned up. Users with a free Tommy account will need to create a Ricky or Johnny account through the free signups again (when Tommy is fixed, we can move your account back there). This is because letting everyone on Tommy move to Ricky at once would simply make Ricky die from load. Ricky is not large or powerful enough to run every account that was on Tommy, and he has his own users too.

...and that explains a lot right there. LE doesn't play nice on servers that have AutoSSL, and are completely unnecessary anyway. Installing LE certs will prevent AutoSSL from attempting to get one for you. It makes the assumption that you don't want it to do anything if something from elsewhere was manually installed. Just let AutoSSL do its job. It should work within a few hours when Apache restarts 1:13:30 PM This system has AutoSSL set to use “cPanel (powered by Comodo)”. 1:13:30 PM Checking websites for “panther1” … 1:13:30 PM The website “wcats.tk”, owned by “panther1”, has no SSL certificate. AutoSSL will attempt to obtain a new certificate and install it. 1:13:44 PM The system will attempt to renew SSL certificates for the following websites: 1:13:44 PM wcats.tk (wcats.tk www.wcats.tk mail.wcats.tk webmail.wcats.tk cpanel.wcats.tk webdisk.wcats.tk) 1:14:16 PM The system has completed the AutoSSL check for “panther1”.

Domain changed. It may take a few hours to come out of queue, and AutoSSL might take up to 24 hours to get you a certificate.

That's...odd. AutoSSL refuses to acknowledge the extra domain and won't even attempt to get a cert for it. I'll just make it your primary domain and see if it works.

Done.

If b1he is also yours, please post from the b1he account to confirm you own it. After that, I'll just merge magmar452 into the b1he account so you can use the username.

The mail is stored as a bunch of files in your mail folder. You can save the mail files to keep the content, but the actual mailbox will need to go. It won't be able to accept mail for a period of time while you're doing this, and all the mailboxes will need to be recreated afterwards. Since you have active email accounts on the domain, your best bet is to not change the domain and just leave it be. It's generally considered a good idea to keep the heliohost.org subdomain anyway, especially with the domain you have. Those .xx.to domains are from FreeDNS/Afraid if I remember right, one of the two providers our system loves to hate (the other one we hate is Freenom, but that's not for technical reasons, that one's because they purposefully cancel domains with any meaningful amount of traffic so they can extort you).

That domain cannot be made your main domain because it's already attached as an alias or addon domain. You would need to remove it (and all of its subdomains, if any), wait for it to stop working, then change the main domain again in order to do this I generally recommend most people just leave it. By leaving the subdomain and adding the custom domain as an Alias, you'll get the same functionality, but still be able to access your account in the event the custom domain gets cancelled/expires/etc.

The domain wcats.tk has been cleaned up and reparked to account panther1 on Ricky.

That name is already taken.

Now we know why!Also, trying to get the wcats.tk domain to my ricky server, but it is saying this message. Ahoy! You're seeing this page because the server responsible for hosting this website is currently out for repair.[/size] Seems to be the tommy server is still pointing the wcats.tk address. Can somebody please point the wcats.tk domain over to the panther1 account? I'll take care of this later this morning when I'm at a pc.

Yes it will. Cpanel does not allow you to install old versions.

Gotcha, That explains why I can't see it. It went through the gofundme As for your account, it failed because you didn't specify a valid domain name for it (you just put rockygl1 in both fields). For the domain step, you need to put a full domain like rockygl1.heliohost.org in there in order for it to work. I resent your invite so you can try again

The backups will be available regardless of whether Tommy boots. I still don't know if we're going to even try, though it would make sense to do so. Either way, Tommy is overdue for rebuild anyways simply due to age. If we get it running, I wouldn't be surprised if we just archive all the accounts into cpmove packages and evacuate the server...cpmove files are identical to the "full backup" you get from cPanel and are nice because we can just restore it on any server (whether it be a rebuilt Tommy, or Ricky/Johnny/etc.) and the entire account restores to exactly how it was when it was packed up with no effort or manual data restore needed.

Yeah, hard disk. The server was used when we bought it, and to our knowledge the failed disk is original (it came with the server). That would make the disk 8 years old and well past the end of its useful life. If we had the money, I would suggest we fully re-disk the server since the others are just as old, but considering we lose money month after month, it's not in our interest to replace disks that still work, regardless of their age.

It failed sometime late Friday night into Saturday. There's nothing to do but wait at the moment. We've made backups and are in the process of moving the archives to Cody so they can be made available for download. Once available, an announcement will be made regarding how to download them.

@Admins: Leaving open in case Tommy comes back up for a proper move @Krydos: Please check donation when you get a moment, I don't see it in Paypal.

I assume you donated via the gofundme, so Krydos will need to confirm the donation. However due to recent events and in the interest of time, I'll process this now for you. An invite has been sent to the address on your forum account so you can sign up on Ricky. In addition, the domain rockyglaciers.co.uk has been cleaned up and your email address has been released so they can be reused. We are unable to directly transfer Tommy accounts to any server at this time. If the old Tommy returns to operation, we'll be able to move your account at that point. If not, a backup of the contents will be made available for you to restore on Ricky. Thank you for the donation It's much appreciated, especially right now since we need to purchase a replacement hard disk for the hardware Tommy is on.

Check your email

@snowm: I released your email address from your Tommy account so you can sign up again. If your account fails to create tonight for some reason (you'll know because the account will simply "disappear" after registering), let us know and we'll get you taken care of.

You ripped off someone else's website and couldn't even be bothered to remove the headers. Even ignoring the suspiciousness and likely phishing that may have been occurring, I'll can ban you for copyright infringement instead. <!-- Mirrored from www.rohantraco.com/quality_products&specifications/ by HTTrack Website Copier/3.x [XR&CO'2014], Sun, 01 Feb 2015 21:50:43 GMT --> <!-- Added by HTTrack --> <!-- Mirrored from www.maxproexports.org/index1.html by HTTrack Website Copier/3.x [XR&CO'2014], Sat, 05 Sep 2015 08:56:46 GMT --> <!-- Added by HTTrack -->< Banned.

See https://www.helionet.org/index/topic/36461-re-open-my-suspended-account-of-new-created-one/?view=getnewpost

I'll let Krydos make the final call on this, but I'm 100% sure he's going to agree with me. Even if you weren't phishing, we don't allow fake websites either.

From report: Can you explain why there's a fake website in your account's images folder? We know it's fake because it very obviously makes numerous references to the real Denso website, and even lists the address of the real company's offices, yet uses dubious hotmail addresses for contact information. Also, can you explain the related account hosting fake documents that appear to be intended for phishing targets? I looked back through our abuse report history and found that you've actually been reported by a large anti-phishing company back in June as well (which is probably why your first account was banned,no idea why it was given a ban code of "Deceptive Domain." though, it most definitely should've been classified under "Phishing." due to the source of the report). Fake websites of this sort are both illegal and not welcome here. Please find another web host.