wolstech

I can also use your domain name if you wish to provide that instead.

He PM'd me to tout a Ponzi scheme...mods are welcome to have the last laugh in the mod section. I'll be posting the PM shortly for some light entertainment. I'm the last person this sort of thing should be sent to...one of my main specialties here is Abuse Prevention of all things.

@Byron: That happened to me a few times as well. Killdns sometimes fails to remove it from one of the servers (usually Johnny) even with repeated attempts. Krydos has done something to manually remove these in the past.

That's usually what happens when an account fails to create. What did you use for the username and domain?

It was load again, please fix the issue quickly. Unsuspended.

Looking at the account in question, it appears it got hacked. The hackers uploaded phishing content to your account, leading to your phishing ban. For security reasons we can't give you the he data back, but we can offer a replacement account if you wish. Please let us know if you would like an invite for a replacement.

The only backup I have is panthers, not panther2 (there's no such account panther2). That has a yahoo.old address in the backup system, so I'll need to manually email it if that's what you need. Did you create a panther2 account at some point and attempt to request it be moved? If so, what server was it on, and where was it being moved to?

Whatever program you're running, it's too heavy to run on Ricky at the moment (the high load from the server being overfilled means it's far easier than it used to be to get suspended). Please fix or remove it ASAP. Unsuspended.

Sent manually.

It stops responding every few hours due to severe overloading. My sites are up and down all the time too. I get emails every time the database server fails. Three outages today so far, ranging from <1 minute to ~5 minutes each.

The main domain script will work to set a heliohost.org subdomain. That's provided it works at all (it has a high failure rate, usually due to server load, and until recently, it also didn't work for anybody on Johnny due to an API issue).

Done. It may take up to 2 hours to start working. If you see a 404 error or queued page, please clear your cache and flush your DNS resolver.

It arrived from the looks of it, but the BTC wallet is the only one I don't actually have access to because it's the Crypto->$$$ interface (it's part of the Bitpay account). The address is correct though and that's the same address I've sent crypto to before myself, so I see no reason it wouldn't arrive. I have access to every other crypto we support except BTC (since those wallets are also part of Heliomine). Moving...

The domain mirandat.heliohost.org should start working in the next few hours.

It's possible but not something we usually offer or support. I have to manually create it in WHM if that what she wants. The user-facing interface limits you to a single heliohost.org subdomain (as your main domain). I'll try to do this later on, Ricky is too slow at the moment to let me sign into WHM...

This got buried under all the account migrations. Krydos is the one you're waiting for, hopefully he'll see it now

It failed due to stale DNS entries. The domain olego.com has been cleaned up. Invite sent so you can try again.

It’s probably failing due to the main domain needing to be cleaned up. I’ll take a look when I get to a PC.

The DoS attack has sort of subsided. I'm still seeing tons of IPs getting blocked in the firewall, but it's not completely overwhelming the server now at least...

As a reminder, we do not regularly update PHP, so even though we will offer 7.3.9 when Tommy is released, there is no guarantee that it will remain current. We generally recommend not using WordPress, especially if this is what you want. It's the #1 cause of high load suspensions here at HelioHost, and is also notorious for being hacked (which historically has led to a phishing ban in ~90% of cases). It's so poorly written, bloated, and insecure that literally every other CMS in existence is a better choice. Sure it wins in popularity, but it loses in every other category that matters (most notably security, but performance is also a disaster). The security is so poor on WP, that one can actually argue that "security" and "WordPress" are mutually exclusive. There simply is no such thing as a secure WordPress installation. For those needing a full-featured CMS, we usually suggest Joomla instead. It's not 100% immune to the issues WP faces, but it has a much better reputation and a substantially lower chance of being compromised.

It’s not going to be September 9. It’s not even done being built yet, let alone tested. I’d add another week (or 2) at least. In the past, some server repairs have exceeded 6 months due to waiting for data center trips for part installations, so this is actually moving quite fast (happened to fail a week before an already scheduled maintenance trip). Only one or maybe two trips are made per year.

“Addon domains” in cPanel is what you want.

Nope. This is actually a fairly common occurrence here, usually a few times a year at least. More often than not, it’s retaliation for us banning abuse of some form (phishing or botnet typically).

@Krydos: Johnny's Apache has been down for almost a day and will not restart. Any idea what happened? The rest of the server seems to be working though (cPanel, mail, and FTP are up...).

Apache is the web server that actually serves websites. If it's down, then no website on Johnny will work. I have no idea what caused it to stop working...doesn't look like load based on the monitor.