wolstech

It's probably because it can't verify the sender due to your SPF record being missing. Since myhelio.ml is using our name servers, Krydos needs to fix that...

Since you mention an upgrade, I'm assuming you already have a VPS. Krydos can do the upgrade for you as well as the control panel. For a control panel, usually its Hestia that gets installed for a VPS unless you prefer something else since it's free. The only info he'll need is what control panel you want and what VPS number you are (if we don't already know based on username/email, or if you have more than one). He may also need you to change the root password so he can log in to install the control panel (though it probably won't matter here, for a control panel its usually best to reinstall the OS first if you've been using the VPS).

OK. It may take up to 2 hours for the domain to function now that it's been changed. Give it a few hours then clear your cache. Also, make sure you've uploaded an index page so your website has something to show, otherwise you'll see the default Plesk page.

No problem Let us know if you need anything else.

Resent to that address instead. Gmail used to be really bad about delivering our mail and would refuse it entirely at times, though lately they've been at least nice enough to put it in Spam. If it still doesn't arrive, we can try a non-gmail address. (Spam filters typically hate us because we sometimes get abusive users who use our servers to send phishing email...). EDIT: You posted while I was typing Glad to see you got it that time. Please let us know if you need anything else.

The email on your forum account and paypal don't match, and the invite went to the Paypal email. Do you want me to try to send it to the anxxxx@gmxxx.com address on your forum profile instead?

Uncheck the box for wild card certificate in Plesk and try again, and it should verify automatically by file instead.

If the server connecting to the database is your own website that's also hosted here, use localhost instead of your domain name for the hostname to fix this error. If you still need remote access, please let us know what IPs will be accessing the database, or we can allow from any.

Changed. To make the domain work, you'll need to create an A record pointed to 65.19.141.77 if using your own DNS, or set your NS records to ns1.heliohost.org and ns2.heliohost.org to use ours.

Nope, that's caused by Paypal erroring out when our website goes to verify you paid... Your invite has been manually sent to the email on your Paypal account. Please keep in mind that with gmail the invite usually ends up in Spam. Please "Not Spam" it if that happens so you receive future communications from us.

Ack I forgot to edit that out. Sorry about that.

You were blocked in the firewall for repeated failed IMAP connections. Odds are a mail client or cell phone is checking mail with bad credentials. Unblocked. Tommy 2022-11-01 20:43:50 5 in the last 3600 secs (imapd) Failed IMAP login US/United States/.ciello.com

Good to see you got it working Closing request.

Do you no longer need this rebuilt, or do you just no longer need help finding the IPv6 address?

No problem. He'll rebuild it when he sees this. Just keep in mind that I believe you only get one free rebuild a month (not sure what the fee is for additional ones). Out of curiosity, what exactly happened that needed a new OS? A lot of the common problems (like accidentally firewalling yourself out of SSH) can be fixed without a reinstall.

Krydos can do this for you.

If you plan to use mail from our servers, create an MX and point it to tommy2.heliohost.org. You'll also want to create a TXT record for SPF. "v=spf1 +a +mx ~all". Without a valid SPF record, major mail providers like Google and Microsoft will not accept your mail. I'm seeing zoho mail is set up on that domain at the moment, if you plan to use zoho for mail instead of us, use the records provided by them instead of the ones above. Be aware that Tommy has a 50/day sending limit for email.

We support Cloudflare (and in fact, for the time being I'd recommend it since you can't yet edit the DNS on our name servers yourself). You just need an A record for the domain pointed to 65.19.141.77. Since you can have more than one domain, I added it as a second domain for you. There should be a folder inside your home folder called davidon.top that is the document root for the new domain. You need to set up DNS and upload content for it, and the server may take up to 2 hours to finish configuring the new domain for you. SSL won't work until the DNS is set up. Once the domain resolves properly, you can issue the certificate from Plesk.

Krydos can create a link for you to submit payment for an existing VPS.

Feb 28, 2020...donation is too old. Donations only count if made after July 14, 2020 (that date is 1 year prior to us losing cPanel).

You'll need a VPS for that. We don't offer SSH access on the shared hosting. That said, Krydos can likely install components if they're needed. As for node red, as someone who has used it, I don't think that'd work terribly well even if you get it installed. It's one of those apps that's really meant to be on its own server.

Well that’s not standard at all. In 15 years doing this I’ve never heard of a DB server getting host info this way. My guess is either they’re returning IPs that are still blocked (and possibly a different one every time) or the python libs we have installed doesn’t have support for that connection method. It’s be nice to get their IP ranges so we can whitelist that, but in the meantime I wonder if opening the port outbound to * would work…

Nope, it's because the server itself needs to be told what account the subdomains belong to. Apache has what are known as virtual hosts, basically a config for each domain that tells Apache to use specific settings for that domain (the most important of those settings being the document root). The problem here is that Apache has no idea what these subdomains you set up in WP Multisite are, so it shows the default page. In the cPanel days this default page would've been the queued page, but Plesk has its own server default page instead (I'm sure it could be replaced with the old queued page if we wanted, might just be something we didn't bother to do). The wildcard *.tcgserver.cf (I'm assuming this is the domain in question, that site is running WP, if it's not, please correct me) needs to be added as a domain in Plesk so Apache knows what to serve when it receives a request for anything.tcgserver.cf.

It's because the wildcard domain likely needs to be created in Plesk so it knows what account the subdomains belong to. Since you can't add domains at the moment, Krydos needs to add it for you.

The domain sssnet.tk is currently pointed to the old cPanel Tommy for some reason. Since you're using our DNS, Krydos will need to fix this.