Ice IT Support

Your account was suspended for running three cron jobs in one day. Users are limited to two cron jobs per day. If you require more cron, I suggest using a free service such as setcronjob.com. Your account has been unsuspended.

Please clear your cache. If you need a password reset, please let me know.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Your account was suspended for the following reason: Malware. 4 files(s). PHP.Bot.FB-3 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

A message has been sent to the email registered with your account. EDIT: Oops, it appears we reset the password at the same time. Mine is the most recent.

Please clear your cache.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

You were indeed suspended for high server load. Please note this is your second suspension, and a third for high server load may be permanent. If your site brings in so much traffic, it may be best to look into paid hosting. Your account has been unsuspended.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

I'm sorry, I'm not understanding your issue. Your account is not queued, since the nameservers are still not set to HelioHost. Your account is listed as active in our database. Are you asking for a password reset?

Please clear your cache.

Your account was suspended for the following reason: Malware. 2 file(s). PHP.Hide FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

Your account was suspended for the following reason: Malware. 2 file(s). PHP.Hide-1 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

A message has been sent to the email registered with your account.

Changing the Gitlab host port is your best option.

Your account was suspended for running six cron jobs in one day. Users are limited to running two jobs per day. If you need more cron, I suggest using a free service such as setcronjob.com. Your account is unsuspended.

Please clear your cache.

Please post in Suspended and Queued Accounts.

Done.

I cannot find a username associated with that domain. Please provide the main domain listed with your account. You can determine which is your main domain by the Stats column (on the left) in cPanel.

We cannot provide that information.

Please set your nameservers to ns1.heliohost.org and ns2.heliohost.org. http://byrondallas.heliohost.org/php/tools/dns_records.php?domain=makuldusunce.com&rec=NS

Please clear your cache.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Your account was suspended for phishing. I'm sorry, I cannot unsuspend your account.