Ice IT Support

Try this Email address: robinsiebler@robinsiebler.heliohost.org Incoming server username: robinsiebler@robinsiebler.heliohost.org Incoming server: stevie.heliohost.org Incoming server protocol: IMAPS (SSL) Incoming server port: 993 Incoming authentication type: Password Outgoing server username: robinsiebler@robinsiebler.heliohost.org Outgoing server: stevie.heliohost.org Outgoing server protocol: SMTPS (SSL) Outgoing server port: 465 Outgoing authentication type: Password

Please set your nameservers to ns1.heliohost.org and ns2.heliohost.org.

I've heard users are satisfied with CloudFlare.

Please wait at least 24 hours.

Please clear your cache. If it still doesn't work, I can do a manual password reset.

Your account was suspended for causing high server load. I have unsuspended your account, but please try to limit the load you put on our servers as it slows down not only your site, but the sites of all other HelioHost users sharing your server. If you still see the suspended page, please clear your cache.

Looks like DNS hasn't quite propagated yet (I'm still seeing nameservers set to ns1.wordpress.com and ns2.wordpress.com). You need to wait at least 24 hours for DNS changes to take effect.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Your account was suspended for the following reason: Malware. 2 files(s). PHP.Bot.FB-3 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.

You had your chance 24 hours ago.

On the cPanel login page, enter your username and click on the "I forgot my password" link. Follow the on-screen instructions. If that doesn't work, let me know and I will manually reset your password.

Try this DELIMITER $$ USE `db_name`$$ CREATE TRIGGER `db_name`.`delete_forum_replies` AFTER DELETE ON `forum_posts` FOR EACH ROW BEGIN DELETE FROM `forum_replies` WHERE (id = old.id); END$$ Be sure to change db_name to your database name and check table names (forum_posts and forum_replies.

You were given 24 hours to clean your site. I'm sorry, I cannot unsuspend your account.

We are aware of this issue and are working to fix it. Our only active admin, Krydos, is very busy, thus this issue is low priority.

jp904: Your account was suspended. Try now. neoparax: A message has been sent to the email associated with your account.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

What error are you receiving? I'm getting a 500 Internal Server Error. EDIT: I am now able to load your wiki fine.

Your account was suspended for phishing. I'm sorry, I cannot unsuspend your account.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

Your account has been manually unsuspended. If you still see the suspended page then you should try clearing your browsers cache. -- Please spare a few minutes to take our brief survey: http://feedback.heliohost.org/ Your participation in this survey is greatly appreciated.

This should help http://dev.mysql.com/doc/refman/5.0/en/triggers.html

I know you have already seen this topic, but do any of the steps described in there help? http://www.helionet.org/index/topic/16129-answered-aspnet-error-issues-help/

Your domain clueslearning.net has been removed from the account. Are there any others?

Check your .htaccess file in public_html for any Deny statements and remove them. Also check the IP Deny Manager in cPanel. I am also able to view your site fine.

Your account was suspended for the following reason: Malware. 1 file(s). VBS.Agent-62 FOUND That means that there are some malware files found on your account. For your safety and to protect your website from potential further corruption the account has been suspended. To find the infected files we recommend making a backup of your site, download the backup file to your computer, and scan the backup using a reputable virus and malware scanner. If you're having trouble locating the offending files please ask and we can provide more information. If you are you certain that it is a false-positive, we strongly encourage you to file a false positive form here: http://cgi.clamav.net/sendvirus.cgi Your account should be unsuspended now, but keep in mind that this is a temporary unsuspension. You have 24 hours starting at the time of this post to clean your account of any and all malicious files or your account will be resuspended.