MoneyBroz

Subdomain added. it can take up to 2 hours to start working There is only one subdomain in this post, if you would like another one to be added then let us know.

Please read: https://wiki.helionet.org/PhpMyAdmin_MariaDB_Access_Denied_Error

This support request is being escalated to our root admins.

Also mail.heliohost.org is nonexistent so you can remove that.

Domain removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your account before the domain was removed at https://heliohost.org/backup

your-server.de is the default hostname for websites hosted on Hetzner so it is definitely incorrect

Domains removed and new domain added. it can take up to 2 hours for the new domain to start working. you can also download a backup of your accounts before the domains were removed at https://heliohost.org/backup

This support request is being escalated to our root admins.

You can also set your SSL setting in cloudflare to full instead of flexible.

Since you changed the setting, it usually takes up to 2 hours to take effect. i also see that you are using cloudflare and that setting will break your website because cloudflare is already redirecting to https for you, so enabling that option in plesk adds an additional redirect to the same exact url that cloudflare is redirecting to which will cause a redirect loop and make your website inaccessible.

This support request is being escalated to our root admins.

Domain added. it can take up to 2 hours to start working

How long ago did you change the status of the site?

Please read: https://wiki.helionet.org/502_Bad_Gateway & https://wiki.helionet.org/504_Gateway_Timeout

Domain added. it can take up to 2 hours to start working.

You were suspended for your site getting hammered and causing almost 2 hours of downtime on Johnny. I'll escalate this to Krydos since he's the one that suspended you.

This support request is being escalated to our root admins.

Stop creating multiple topics for a request which was already solved:

This support request is being escalated to our root admins.

What subdomain would you like to add? we need to know the full domain name such as subdomain.example.com

Domain added. it can take up to 2 hours to start working.

Domain added. it can take up to 2 hours to start working.

Marking as solved as the user deleted their account through the dashboard.

Domain added. it can take up to 2 hours to start working.

No problem