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MoneyBroz

VPS Admin
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Everything posted by MoneyBroz

  1. You cannot manage DNS records on your own yet. a root admin will have to do this for you. Escalating...
  2. This support request is being escalated to our root admins.
  3. Domains added. it can take up to 2 hours for them to start working.
  4. Domain added. it can take up to 2 hours to start working.
  5. Domain added. it can take up to 2 hours to start working.
  6. Domains added. it can take up to 2 hours for them to start working.
  7. Domain added. it can take up to 2 hours to start working.
  8. What version of python are you using?
  9. Wolstech can do this for you
  10. questlog.tenkyuu.dev has been added, and sandbox.tenkyuu.dev was removed. It can take up to 2 hours for the new domain to start working. Since removing a domain from your account can cause files for that domain to be deleted as well, I created a backup of your account before the removal, which you can download at https://heliohost.org/backup/
  11. Do you want to add both of these domains, or just the gbinoticias.com one?
  12. You were actually suspended for using 10037.70 CPU. make sure to adjust your software to stay under 10k CPU and 200 GB of memory. You can keep track of your load at https://heliohost.org/dashboard/load/. Unsuspended
  13. This support request is being escalated to our root admins.
  14. Please do not create multiple topics for one issue. a root admin will investigate the issue when they are available.
  15. This support request is being escalated to our root admins.
  16. Domain added. it can take up to 2 hours to start working.
  17. All of your domains appear to be working now. marking as solved.
  18. i went ahead and readded the domains on your account before the reset. they should start working in about 89 minutes.
  19. Account has been reset and a new invite has been sent to your email.
  20. It turns out that your account is corrupted and needs a reset. i made a backup of your account which you can download at https://heliohost.org/backup Let us know when you are ready for the reset.
  21. it's nothing on your end. i removed and readded the domain to your account about 30 minutes ago. you can check again in about an hour and a half to see if it is working.
  22. Domain added. it can take up to 2 hours to start working.
  23. This is occuring due to the active maintenance on johnny. You can read the news post below to learn more.
  24. Unsuspended. it may take a few minutes to start working again.
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