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Everything posted by Krydos
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Yes, we can. Since we don't have licenses anymore the process isn't automatic, but you can submit a new password at https://www.heliohost.org/password/ and then let us know when that is done and I can manually assign the new password to your account. The password page instantly hashes your password and stores it securely so no one, not even me, will ever see it in plaintext, but like I already said you won't be able to login with the new password until I manually assign it.
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More specifically https://www.heliohost.org/eta/?u=fuzmic
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[Solved] Free SSL 9 months finally ran out waiting fo plesk
Krydos replied to fuzmic's topic in Escalated Requests
Good job! You did it right. There you go https://www.sslshopper.com/ssl-checker.html#hostname=peace2u.heliohost.org -
Thanks for the donation. There you go https://www.heliohost.org/eta/?u=drdarkdk
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The second email has a link to the login page. That's because all of your domains are expired. You need to log in to your freenomm account and register them again and then set the nameservers to ns1.heliohost.org and ns2.heliohost.org. The other option is I can change your main domain to something like groovetunes.heliohost.us so you don't have to worry about freenom at all.
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Of course! Upload the new certificate to /home/gmpintus, and we can install it for you. Please do not upload it to public_html. Most people use ZeroSSL to create their free 90 day SSL certificate, but you can also use Let's Encrypt or any other SSL provider. Let us know if you need additional assistance.
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[Solved] Free SSL 9 months finally ran out waiting fo plesk
Krydos replied to fuzmic's topic in Escalated Requests
Download the le64.exe file from the link I posted, and then run it through the command prompt with something like this, but change the values to match your domain. le64.exe -email "krydos@example.com" -key account.key -csr krydos.csr -csr-key krydos.key -crt krydos.crt -domains "krydos.heliohost.org" -generate-missing --live Let us know if you need more help. -
[Solved] Free SSL 9 months finally ran out waiting fo plesk
Krydos replied to fuzmic's topic in Escalated Requests
I assume you're referring to ZeroSSL providing 3 sets of 90 day free certificates, and now they're trying to charge you? You could get a free SSL certificate from Let's Encrypt. This is what I use to make my Let's Encrypt certificates on Windows https://github.com/do-know/Crypt-LE/releases I believe Comodo offers free 90 day certificates too. I haven't used them though. -
Thanks for the donation. You're next in line to move to Plesk now https://www.heliohost.org/eta/?u=osims65 The next batch of emails will go out in about 12 hours.
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I tested the link for you by clicking move me now and it worked perfectly. Not sure why it didn't work for you. It's worked for quite a few other people too. You'll get an email in a bit when your account is on Plesk.
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Good job. We don't mind doing it for you, but it's a great learning experience if you're willing to try to figure it out. We sent a request to Let's Encrypt to raise our rate limit so hopefully we'll be able to provide more users with free automated SSL so people won't have to worry about installing it themselves in the future.
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Since you were on Johnny your account can't be transferred, so we will give you a brand new empty account on Plesk and a free upgrade to Tommy. Since new account creation hasn't been implemented yet there is no ETA. As soon as new account creation is implemented the ETA page will show your position number and estimate date when you will receive the email invite to create a new account. EDIT: To answer your question more directly, I looked at the database and you're #1011 in line to create a new account.
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Thanks for the donation. There you go https://www.heliohost.org/eta/?u=fup
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The Plesk transfer script doesn't assign the right PHP version on its own. When I realized what was happening I rewrote that part of the transfer script so it shouldn't affect anyone else going forward.
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[Solved] Please move pofbatto up in the plesk waiting list
Krydos replied to pofbatto's topic in Customer Service
I think we all missed this because you posted it on another person's solved issue. It looks like it was already solved though https://www.heliohost.org/eta/?u=pofbatto $6 is showing up. -
You're on Plesk so you can install it yourself if you want to try it. Log in to Plesk and go to Websites & Domains > SSL/TLS Certificates > Advanced > Choose File > Upload Certificate. You won't be able to get an automated Let's Encrypt certificate through Plesk right now because they're rate limiting us, but if you upload your ZeroSSL certificate it should work. Let us know if you have trouble installing it and I can take a look.
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Comment out the lines that are causing the 500 error, or rename the file. We've had a lot of issues with .htaccess files that worked on cPanel no longer working. I'm looking into it.
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[Solved] Plesk migration, subdomains missing?
Krydos replied to tstamphaus's topic in Escalated Requests
There you go https://jeep.cj7limited.nl/ Yeah, we've been having a lot of issues with certain .htaccess syntax not working under Plesk. Still working on getting that functional. For now just comment out lines that cause an error I guess. I'll make a news post when we get that figured out. -
What options are you trying to set? +Indexes?
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[Solved] Apply donation to a different account
Krydos replied to tycoonlover1359's topic in Customer Service
Thanks for the donation. There you go https://www.heliohost.org/eta/?u=tycoon59 You laugh, but every little bit helps. If every single account we have in our system donated $1 we'd have almost $20,000. For comparison our operating costs for the entire year of 2021 was less than $7,000. So $1 from each user would be enough for us to operate for almost 3 years. -
[Solved] Plesk migration, subdomains missing?
Krydos replied to tstamphaus's topic in Escalated Requests
Ahh, the reason is because I just created the subdomains with the default webroot. I edited https://test.stamphaus.nl/ and https://test.cj7limited.nl/ to point to the right directory, but I don't see a directory called jeep anything. Right now jeep.cj7limited.nl is pointed to /tstamp/jeep.cj7limited.nl/. You can either move your files into that directory or tell me where you want that domain to point to and I can edit it for you. Also we're been having issues with .htaccess files causing 500 errors for some reason. I just renamed them so your sites would work, but you might want to re-enable them and figure out what exactly inside the .htaccess is causing the error. You can check the domain logs for a hint. -
There you go https://www.sslshopper.com/ssl-checker.html#hostname=pusuluri.heliohost.org
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Thanks for the donation. There you go https://www.heliohost.org/eta/?u=kr4cher
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We've already reached the rate limit for new Let's Encrypt certificates for domains being transferred to Plesk. This means if your account is transferred to Plesk right now it will not automatically get an SSL certificate. We've contacted Let's Encrypt to request a rate limit increase, but it will likely be several weeks before we hear back from them. Hopefully they grant the rate limit increase, but it's a possibility they will deny the request and we'll be stuck with this ridiculously low limit forever. You can of course install a free 90 day ZeroSSL certificate or a free 90 day Comodo certificate or any of the other free options out there, but they will not be installed automatically for you. This rate limit generally doesn't affect renewals, so once your domain is secured using Let's Encrypt it will continue to be renewed without any work on your part. We figured this would be an issue, but hopefully Let's Encrypt will grant the rate limit increase this time unlike last time we tried to use their service.