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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Remote access enabled. host=64.62.151.106 port=5432 user=camilogeo_admin dbname=camilogeo_ppgcs password=<set in Plesk>
  2. Remote access enabled. host=64.62.151.106 port=5432 user=camilogeo_admin dbname=camilogeo_gis password=<set in Plesk>
  3. Your balance was $2.7100 plus $6.00 means you're at $8.7100 now. Your old subscription has been canceled so it will stop trying and failing to bill you, and your new subscription has been linked to your VPS. Your VPS now expires on 2025-02-15. I noticed you randomly received a verified review link on 2025-07-25. We would really appreciate it if you could spend a minute or two to click the link in the email and leave a 5 star review. Since we're a small non-profit powered by donations we don't have a budget for advertising so 5 star reviews like this goes a long way towards finding new customers, and only takes a bit to write a sentence or two about your experience using our hosting. We recommend using the link in the email to leave a verified review because 5 star reviews that don't use the verified link pretty much all get deleted. Thanks for the payments. Let us know if you need help with anything else.
  4. The saved Visa card ending with 9921 failed to bill as you expected. Here is a link to pay for another 6 months of Mercury VPS. https://buy.stripe.com/5kAaEWf8t68GeKkdQQ
  5. No problem. Thanks for reporting the issue. It was due to a bug in the code which has been fixed, and future Morty signups should work for other people now.
  6. Try the new invite I just sent you.
  7. 10 heliohost.us or helioho.st domains. If you buy a .com or whatever and use external DNS you can have as many domains as you want.
  8. No, if the payment fails we will email you and give you a chance to make a new payment before the VPS is powered off.
  9. I took a look at Stripe and your subscription is still active, and it should bill $21.60 automatically on August 14th. If it fails for some reason we'll contact you and you can set up a new subscription. Here is the link to make a Stripe payment of $5 towards your Morty account. https://buy.stripe.com/7sI8wOe4p40y9q0147
  10. Installed. You can see the current list of installed modules and their versions for Johnny's Python 3.12 at https://krydos2.heliohost.org/pyinfo/info3.12.py
  11. Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.
  12. There are supposed to be about 1300 binary executables in /bin for example. On your VPS there are only 19 left. Seems something deleted most of them, which decimated your operating system rendering your VPS unusable. I looked around a bit, but didn't see any obvious signs of being hacked, so not sure what happened. It's possible some code went haywire and deleted the wrong thing if you were running it as root. This is why it's always recommended to run software, even software you wrote yourself, as a user with limitations, not root.
  13. If you're in the market for a new domain, we do have an affiliate program with Namecheap. Right now, you can get a .com for only $6.49 using the code NEWCOM649 and we will get $1.28 from the sale. For instance here is an available o1mark1.com https://heliohost.org/partners/namecheap/ You might have to disable your ad blocker (if you use one) because they tend to block affiliate links. If you get a cheap domain that is only about $1 we would still get about $0.23 for you using the affiliate link. It's not much for a single sale, but as you can imagine if thousands of people buy their domains with our affiliate link it starts to add up.
  14. We don't add sub-subdomains to the default vps## domains. That's why I suggested something without vps35 in it.
  15. The two domains have been created and are pointed at your VPS.
  16. How about the domain adguard.heliohost.us or adguard.helioho.st? Cloudflare doesn't recognize our subdomains as being owned by different people so you can't put them all on different Cloudflare accounts. As soon as someone convinces Cloudflare that domain1.heliohost.us is owned by person1 and domain2.heliohost.us is owned by person2 then it will work.
  17. There is no exception for tabbygarf.club. The reason it doesn't get disabled is because you have your MX record set to tommy.heliohost.org. It looks like the new domain doesn't have an MX record yet, so it would get disabled unless you fix that.
  18. This was already handled here Marking this topic as solved. Let us know if you need help with anything else.
  19. No problem. Glad you find our customer support to be high quality. We volunteer for HelioHost because we enjoy helping people, such as yourself. You may randomly receive an email asking you to rate our service soon. We would be really happy if you could click the link in the email to give us a 5 star review. It will only take you a couple minutes to write a sentence or two about your support request today, and it goes a long way to help us out. We recommend waiting for the the link to be emailed to you because 5 star reviews that don’t click the email link pretty much all get deleted. Our volunteers don't get paid in money because we are a non-profit, but our volunteers do get paid in smiles whenever someone lets us know they appreciate our work by giving a 5 star review. Thanks again!
  20. Remote access enabled. host=65.19.154.90 port=5432 user=fitulus_fitulus dbname=fitulus_availability password=<set in Plesk>
  21. Glad everything is working for you now. Thanks again for the 5 star review.
  22. When I click this link it shows 10/10 for me. Is it showing 7/10 for you still?
  23. Does it work now?
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