Krydos

You can read my responses here and here

Yes, to elaborate a bit further, editing the DNS records wouldn't stop your account from sending emails like Wolstech already said, and your account would still get suspended for sending too many emails if a spammer got a hold of your account. Turning off the mail system entirely like OP is the best way to stop mail if you don't need it.

Nope, the bot hasn't gotten stuck in like 6 months. We use Gmail to handle our support@heliohost.org email address and pretty much everything anyone sends to us gets flagged as spam, and then I have to remember to go in there and flag it as good content. Maybe I should try to disable the spam box entirely or something, Gmail is so annoying. I should also mention that if you email us you should receive a confirmation email within seconds letting you know that it worked. If you don't get a confirmation at all it means it went to spam.

Remote access enabled.

We no longer offer .heliohost.org subdomains because Facebook and some other internet companies are too dumb to differentiate between paypalphishing.heliohost.org and heliohost.org so our main domain got banned from a lot of places. We managed to get it all cleaned up and then we bought heliohost.us to prevent that from happening to our main domain again. I created 900m.heliohost.us for you and pointed it at the 900m directory.

I have added you to the waitlist. You can see your position in line by typing your email address into this page https://heliohost.org/eta/ Right now we have temporarily paused invites because there are some issues that need to be fixed, but we hope to start sending invites soon. Once new account creation is well tested we will be able to send a lot more invites per day.

Mail has been disabled on your domains. This is a great idea if you never need to send any emails because it will prevent spammers from using your account too if they somehow manage to get access.

Yes, go ahead and do that, and then let us know when the new address is in place and we can copy it into the database for your hosting account too. That way when your turn arrives your invite will go to the new address.

Yeah, I'm not very fond of Yahoo mail either, but we haven't had any reports of them deleting our emails. You're currently #133 to receive your invite and it will be sent to your yahoo.com address. We'll keep testing Gmail and when it starts working again we'll let you know so you can switch back to it. What we did is we have access to a google workspace account and we contacted support via logging in at admin.google.com. If any users report any other way to contact Gmail support we'll update everyone how it was done.

Your invitation email was originally send on August 8th. I have resent it just now. Let us know if you still haven't received it.

We've had a lot of reports from users with Gmail addresses that our invitation emails aren't being delivered to them. If you're interested in getting moved to Plesk or creating a new account you have two options: 1) Contact Gmail support and ask them to deliver emails from heliohost.org domains to your inbox. 2) Use literally any other email address other than Gmail. We've contacted Gmail support ourselves regarding this issue and they helped us fix a few issues that might be causing problems, but we haven't seen any actual progress yet and our emails are still being deleted rather than delivered. If we send our invitation email to your Gmail address and they delete it instead of letting you see it we will just pass over you and invite the next person in line. If you want to change your contact email address please let us know so we can get an email address on file that actually works. We plan on starting to send out invites again soon so it would be great to have people actually receive the invites.

Maybe someday, but not anytime soon. Is there any particular reason why you need this?

Oh, weird. Here are your tables on cPanel: postgres=# \c bee1_sensor_data You are now connected to database "bee1_sensor_data" as user "postgres". bee1_sensor_data=# \dt+ List of relations Schema | Name | Type | Owner | Size | Description --------+----------------+-------+------------------+-------+------------- public | bee_data_table | table | bee1_sensor_data | 12 MB | public | beekeepers | table | bee1_sensor_data | 40 kB | (2 rows) And here are your tables on Plesk: postgres=# \c bee1_sensor_data You are now connected to database "bee1_sensor_data" as user "postgres". bee1_sensor_data=# \dt+ List of relations Schema | Name | Type | Owner | Persistence | Size | Des cription --------+------------+-------+------------------+-------------+------------+---- --------- public | beekeepers | table | bee1_sensor_user | permanent | 8192 bytes | public | data | table | bee1_sensor_user | permanent | 11 MB | (2 rows) For some reason the table seems to have been renamed from "bee_data_table" to just "data", but they both seem to have a similar amount of data in them 11 MB and 12 MB. I have no idea why a table would get renamed. Can you insert into data? You probably have permissions to rename the table back to what it was now if you need to.

Your 36 domains have been deleted, and the domain https://mipaso.tk/ has been added. Let us know if you need help with anything else.

We've discovered that the transfer script doesn't transfer permissions correctly for postgresql databases. The data is there, but you can't see it until I fix the permissions. Can you insert data now?

Each VPS also comes with a free domain that you can use if you want that is listed in the welcome email. Yours is vps57.heliohost.us. If you don't want to use it for anything you don't have to though and you can just ignore it. I have installed Hestia control panel for you. I emailed the url and credentials to log in to you. The domain rf5.co has been added to ns1.heliohost.org and ns2.heliohost.org and the correct A record has been created. If you need any changes to your DNS just let us know. There is no way for you to edit yourself at this time, but that's a feature we hope to add some day. We actually changed that recently. The welcome email comes from support@heliohost.org now so if they reply to that email it goes to the forum anyways. Django isn't installed on Plesk yet, but it will be before much longer. I did install Python 3.10, Python 3.6, and Python 2.7 though so shared hosting users can do Python cgi and bots and whatnot already. Flask and Django will come soon. There is only one VPS customer that insisted on using cPanel despite my best arguments that he should use literally anything else. Everyone else that has asked about it I have convinced to use something else. It may not be much, but I'll do everything in my power to hasten cPanel's demise until they go out of business. Welcome to HelioHost! I added your domain to Hestia, installed SSL, installed Django, and set up a sample Django app on your domain. You can see it running at https://rf5.co/ Your SSH username is tschmidt like you chose during signup, but your Hestia has 2 usernames. The system administrator username is admin, and I created a Hestia user for you as well. The Hestia user and the SSH user can't be the same so I named the Hestia user tony. If you need to run some SSH commands such as installing something log in to SSH as tschmidt. If you need to edit the files on your domain you can do so through Hestia control panel as tony. I know it's a little confusing with all the different usernames. Django is running on port 8000 currently in a screen. To stop Django log in to SSH as tschmidt, run "sudo su" command which will ask your for your password that you picked during signup on our website. Then once you're root you can run the command "screen -Dr django" to access the running Django app, and hit Ctrl-C to stop it. Let us know if you have any problems with any of this. For the Hestia login I have emailed you your starting password which you can use to login to Hestia at the url https://vps57.heliohost.us:8083/ I recommend changing the default password because email isn't very secure. Let us know if you have any questions about anything or if you need help with anything.

Hestia has been installed, and the credentials to login have been emailed to you.

Plesk is an additional $11 per month on top of the current price of your VPS. Like Wolstech already said most of our users prefer to go with the free Hestia CP which we can install for you. If you're alright with paying $16 per month for your VPS we can install Plesk for you. Also keep in mind that a VPS must be in a brand new clean state in order to install any control panel. So if you've already installed anything we would need to wipe the VPS, reinstall the OS, and then install the control panel. You get 1 free rebuild per month so reinstalling the OS wouldn't cost you, but you'd need to make a backup of anything you have on the VPS because it will all be deleted. Since the VPS aren't managed by us I don't think the non-profit discount would apply to them, nor am I going to ask. We might be able to get a reseller discount though. That might be worth looking in to if enough people want to use Plesk on their VPS.

Your subscription has been canceled and you won't be charged again. Thank you for using our VPS service.

That feature is planned, but not implemented yet. The database actually has two email entries available for each VPS. One of the email addresses has to match your PayPal account email address to help match payments up with VPS accounts. That's a good idea that users could change their contact email address though, and log in with that instead. I assume you're talking about the shared hosting dashboard now since you mention cPanel and Plesk, but the button is already in the shared hosting dashboard. It's just a link to post your request on the forum for now, but it will be automatic eventually. It would be useful for VPS users to add free heliohost.us type domains too though. Right now VPS users can get a free domain from us by just asking. I hadn't thought of that. I'm not sure how useful it would be though. I don't think this feature would be used very often because you can just change the credit card attached to your PayPal account and that doesn't require anything on our end because it still comes from the same PayPal account. That's a good idea, and should be pretty easy to implement. If you're on a 1 month plan this button appears for you. Yeah, a silver lining of losing our cPanel licenses is we've been able to basically start over from scratch and build everything back better than it was before. Thanks for the feedback.

There you go https://www.sslshopper.com/ssl-checker.html#hostname=arabdoctors.eu.org

Not sure. I assumed it would. My personal account on Plesk has existed since July 2021 and I've never had to reissue SSL certificates for it. All 14 domains renew automatically. I guess we'll see in 60 days if your certificates renew like they're supposed to.

You just have to reissue it and check the right boxes: Wildcard certificates aren't currently supported. I went ahead and reissued the certificate for you to see if there were any errors maybe, but it worked just fine on the first try.

It's not particularly useful because it's mostly just links to post your support requests on the forum for now, but it helps give new users an idea of what is available. Also we have had quite a few users buy a VPS, not read the part about emailing them, and then expect to be able to log in immediately. With the VPS dashboard they can log in immediately like they expect to be able to and it shows them that their build is still in progress which reduces the confusion and support requests.

I already enabled mail in the other thread. Make sure you change your passwords and run a malware scan on your computer too. If the spam messages continue we'll need to disable mail again. The other thing you can do is use an external mail provider like a free Zoho account. That way our servers don't handle the mail and we won't get the abuse reports.