Krydos

WSGI control access has been enabled on the domain grafolana.helioho.st. To restart your Flask app and load new code changes in simply edit /home/grafolana.helioho.st/httpdocs/GrafolanaBack/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

Most of those were already installed, but a few were missing. In order to save the staff time in the future if you need to request more modules, please go to https://krydos1.heliohost.org/pyinfo/info3.12.py first and use ctrl-f to search for modules before requesting them. This way it won't waste our time going through a long list of modules to figure out which ones are already installed and which ones actually need to be installed. Thanks.

It's kind of funny that they posted from a US IP address saying they can't use a US hosting company because it isn't available in the US. Must be a VPN.

I recommend following these steps to transfer your domain to Namecheap registrar instead https://www.namecheap.com/support/knowledgebase/article.aspx/255/83/how-do-i-transfer-my-existing-domain-to-namecheap/

Installed. You can see the current list of installed modules and their versions for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py

Your account has been reset as requested. Click the link in the other email I just sent you, not this one, to finish resetting your account.

Deleted.

As long as it's 2 different people with their own account it is fine. 1 person having more than 1 account is what is not allowed.

Still the same as before [Sat Apr 26 13:26:09.435132 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] [2025-04-26 13:26:09,411] ERROR in app: Exception on /turmas/aulas [GET] [Sat Apr 26 13:26:09.435328 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] Traceback (most recent call last): [Sat Apr 26 13:26:09.435339 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/engine/base.py", line 1812, in _execute_context [Sat Apr 26 13:26:09.435345 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] context = constructor( [Sat Apr 26 13:26:09.435351 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] ^^^^^^^^^^^^ [Sat Apr 26 13:26:09.435356 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/engine/default.py", line 1429, in _init_compiled [Sat Apr 26 13:26:09.435362 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] self.cursor = self.create_cursor() [Sat Apr 26 13:26:09.435367 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] ^^^^^^^^^^^^^^^^^^^^ [Sat Apr 26 13:26:09.435373 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/engine/default.py", line 1768, in create_cursor [Sat Apr 26 13:26:09.435379 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] return self.create_default_cursor() [Sat Apr 26 13:26:09.435384 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ [Sat Apr 26 13:26:09.435390 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/dialects/mysql/mysqlconnector.py", line 59, in create_default_cursor [Sat Apr 26 13:26:09.435397 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] return self._dbapi_connection.cursor(buffered=True) [Sat Apr 26 13:26:09.435402 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ [Sat Apr 26 13:26:09.435407 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/pool/base.py", line 1486, in cursor [Sat Apr 26 13:26:09.435414 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] return self.dbapi_connection.cursor(*args, **kwargs) [Sat Apr 26 13:26:09.435419 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ [Sat Apr 26 13:26:09.435425 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] File "/usr/local/python3.12/lib/python3.12/site-packages/mysql/connector/connection_cext.py", line 841, in cursor [Sat Apr 26 13:26:09.435431 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] raise OperationalError("MySQL Connection not available.") [Sat Apr 26 13:26:09.435453 2025] [wsgi:error] [pid 2391634:tid 2391645] [remote 186.205.7.186:36982] mysql.connector.errors.OperationalError: MySQL Connection not available. Also the same [Sat Apr 26 04:39:00.925777 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] [2025-04-26 04:39:00,910] ERROR in app: Exception on /conteudo [GET] [Sat Apr 26 04:39:00.925920 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] Traceback (most recent call last): [Sat Apr 26 04:39:00.925931 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/engine/base.py", line 1812, in _execute_context [Sat Apr 26 04:39:00.925935 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] context = constructor( [Sat Apr 26 04:39:00.925939 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] ^^^^^^^^^^^^ [Sat Apr 26 04:39:00.925943 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/engine/default.py", line 1429, in _init_compiled [Sat Apr 26 04:39:00.925947 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] self.cursor = self.create_cursor() [Sat Apr 26 04:39:00.925950 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] ^^^^^^^^^^^^^^^^^^^^ [Sat Apr 26 04:39:00.925954 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/engine/default.py", line 1768, in create_cursor [Sat Apr 26 04:39:00.925958 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] return self.create_default_cursor() [Sat Apr 26 04:39:00.925962 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^ [Sat Apr 26 04:39:00.925966 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/dialects/mysql/mysqlconnector.py", line 59, in create_default_cursor [Sat Apr 26 04:39:00.925970 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] return self._dbapi_connection.cursor(buffered=True) [Sat Apr 26 04:39:00.925974 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ [Sat Apr 26 04:39:00.925978 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] File "/usr/local/python3.12/lib/python3.12/site-packages/sqlalchemy/pool/base.py", line 1486, in cursor [Sat Apr 26 04:39:00.925982 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] return self.dbapi_connection.cursor(*args, **kwargs) [Sat Apr 26 04:39:00.925985 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ [Sat Apr 26 04:39:00.925989 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] File "/usr/local/python3.12/lib/python3.12/site-packages/mysql/connector/connection_cext.py", line 841, in cursor [Sat Apr 26 04:39:00.925993 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] raise OperationalError("MySQL Connection not available.") [Sat Apr 26 04:39:00.926008 2025] [wsgi:error] [pid 184463:tid 184471] [remote 186.205.7.186:40958] mysql.connector.errors.OperationalError: MySQL Connection not available. The only reason I can think of why MySQL connection would be unavailable is if you're still hitting the max_connection limit.

WSGI control access has been enabled on the domain tripleespress0.helioho.st. To restart your Flask app and load new code changes in simply edit /home/tripleespress0.helioho.st/httpdocs/subscriberInfo/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

Ok, sounds good. Let us know if there's anything else we can help with. The refund has been issued as requested, and your account has been deleted. Thanks for trying out our hosting service.

Yeah, Plesk can be a little overwhelming at first. There are a lot of buttons and settings. If you let us know what you're trying to do we could give you simple instructions, or even set it up for you.

Are you saying the Plesk control panel options are too confusing, or some other options?

Ok, I'll process the refund now. If you don't mind spending a few seconds to let us know how this other host better suits your specific needs it might help us provide better service to others in the future.

Sure, we can give you a refund. Was there any problem with the account, or what is the reason for needing a refund?

Morty Apache restarts take between 4 to 9 seconds over the last month, so it would be impossible to see a 504 error because the restart needs to take more than 30 to 60 seconds seconds for it to actually timeout. During a 9 second Apache restart the page would just spin for an extra couple seconds during loading, and then display the website without any error. Nobody is ever even going to notice that, and it would be indistinguishable from your internet lagging slightly. Right now Morty has 608 virtualhosts so we would likely need to triple or quadruple that number in order for a 504 error to be possible. 503 error on a PHP script is likely the PHP script running for too long and getting killed. Perhaps try benchmarking your PHP scripts and see how long they are running for. Your load looks fine so we could increase your PHP timeout if you need, but it might not be necessary if you can optimize your code to not have to run for so long.

WSGI control access has been enabled on the domain gdjkhp.heliohost.us. To restart your Flask app and load new code changes in simply edit /home/gdjkhp.heliohost.us/httpdocs/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

The .com domain has been added to your darrindoc account.

Would you like us to add the domain from darrindaugherty onto your darrindoc account? You can have 10 domains on a single account for free.

Just to clarify, you want to keep the account darrindoc, and delete the account darrindaugherty?

HelioHost has released a new YouTube video on how to install Nginx on a VPS. Check it out and subscribe at https://youtu.be/zHwWs7Tt2zc We are going to try to continue releasing new videos every 2 weeks, because some users find it much easier to follow a video guide rather than reading the text guides we have at https://wiki.helionet.org Please let us know if there is a specific topic that you think would be good for our next video. Also if you don't mind subscribing to our YouTube channel that would be a great way to get some free advertising. We are a small non-profit funded by donations so we don't have a huge budget to afford paid advertising, so the more word of mouth recommendations, the more social media likes, and the more subscribes we can get goes a long ways towards finding more users and continuing to grow. Even if you can't donate, this is a great way to help us for free. Thanks!

Your VPS is being rebuilt and you'll get an email in about 7 minutes when it is done. Your next free rebuild will be available on 2025-05-20. Let us know if you need help with anything else.

WSGI control access has been enabled on the domain arniskali.com. To restart your Flask app and load new code changes in simply edit /home/talesaz.heliohost.us/arniskali.com/bma/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues. WSGI control access has been enabled on the domain thelema93.com.br. To restart your Flask app and load new code changes in simply edit /home/talesaz.heliohost.us/thelema93.com.br/oeto/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.

Installed. You can see the current list of installed modules for Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py Keep in mind that you don't have WSGI restart access on any of your domains right now, so after you change code you may see the old code and the old errors popping up again. If you want WSGI access again just let us know which domain you're using now.

When you upgrade your VPS you are presented with this message. If you have a suggestion on how to make that clearer please let us know. Your VPS has been upgraded to 10 GB memory as requested. I've already suggested you request a free rebuild several times, and that is definitely still applicable. Your VPS has crashed so many times that the filesystem is a mess, and it seems like a ton of permissions on important files and directories are all messed up as well. A rebuild would wipe the whole thing, and reinstall the operating system back to the original state when you first purchased it, so make sure you have a backup of any important files first if you do decide to take my advice.