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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. I'm confused. You requested and I enabled WSGI restart access on talesaz.heliohost.us. But now you're posting logs from a different domain. Which domain are you trying to run Flask on?
  2. I just re-enabled the WSGI access and it should go into effect after the next Apache restart.
  3. Installed. You can see the current list of installed modules on Morty's Python 3.12 at https://krydos3.heliohost.org/pyinfo/info3.12.py
  4. If 99.47% uptime isn't good enough you can always upgrade to Morty which has 100% uptime at https://heliohost.org/dashboard/move/ If you are planning on moving over you can let us know what Python modules you need in advance since they don't move with you.
  5. Remote access enabled. host=64.62.151.106 port=5432 user=dariotorregrossa_admin dbname=dariotorregrossa_test password=<set in Plesk>
  6. What is the PostgreSQL database name and PostgreSQL database username?
  7. The account pavlik has been unsuspended.
  8. What is your cousin's username?
  9. Do you have any family members that also have accounts?
  10. Did you read the email we sent you yesterday asking if you have more than 1 account?
  11. We can't set up DKIM, SPF, and DMARC for you because you're not using our nameservers. You either need to change your NS records to ns1.heliohost.org and ns2.heliohost.org or set up DKIM, SPF, and DMARC yourself on registrar-servers.com.
  12. Probably not. I tried changing your password several times, and Plesk didn't update the git password correctly. I suspect if you change your account password the git password will remain the same as the one I emailed you.
  13. I tested this by changing your password, and I can confirm that Plesk is not setting the git password correctly. I have emailed you the new password that I tested git with. Let us know if you can access your repo with that password.
  14. I have made a note in our system that these accounts all log in from the same work internet connection, but are not the same person. Thanks.
  15. This forum account has been deleted as requested. You should be able to change your other forum account email now.
  16. Try this Login at https://heliohost.org/login/ Continue to Plesk Click your username in the top right corner Click edit profile Change the password Go to https://ygo.helioho.st/plesk-git/comforting.git/ Try logging in with the new password
  17. A wiki account has been created for you, and the instructions on how to login and set a password have been emailed to you. Thanks in advance for your contributions to our wiki.
  18. WSGI control access has been enabled on the domain arniskali.com. To restart your Flask app and load new code changes in simply edit /home/talesaz.heliohost.us/arniskali.com/bma/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  19. WSGI control access has been enabled on the domain thelema93.com.br. To restart your Flask app and load new code changes in simply edit /home/talesaz.heliohost.us/thelema93.com.br/oeto/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
  20. I have deleted your account as requested. If you don't mind providing some feedback, we would be interested to know why you didn't end up going with our hosting service. Thanks!
  21. What does the error log say? If you're not sure how to check the error logs here is a guide https://wiki.helionet.org/View_Error_Logs
  22. Glad to hear it. If you have a couple spare minutes we would appreciate it a lot if you could say something along those same lines on Trustpilot with this link. https://www.trustpilot.com/evaluate/www.heliohost.org We've had a lot of crazy people give us 1 star rating recently, and say that our support staff is unhelpful and rude. You are the best qualified person to prove them wrong. Thanks in advance.
  23. The domain thelema93.com.br has been added to your account.
  24. Thanks for getting back to us so quickly. Do you know the usernames of your coworkers accounts?
  25. WSGI control access has been enabled on the domain talesazoeto.heliohost.us. To restart your Flask app and load new code changes in simply edit /home/talesaz.heliohost.us/talesazoeto.heliohost.us/oeto/flask.wsgi. Adding a blank line, removing a blank line, adding a space, or removing a space are examples of editing the file. As long as the last modified timestamp changes it will clear the server cache. Let us know if you run into any issues.
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