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Everything posted by Krydos
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Ah, here's the actual problem. You have two accounts which violates our Terms of Service http://wiki.helionet.org/Terms Please delete one or the other with http://www.heliohost.org/classic/support/scripts/delete and then we will help you. Failure to delete one of the two accounts will result in all accounts being suspended.
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Our change main domain script is still located on our classic site http://heliohost.org/classic , and we haven't yet written a new versions for our new site https://www.heliohost.org . Basically, our old change main domain script is dumb, and doesn't check for any possible errors before it tries to change the main domain. The most common error is the domain already existing as an addon or parked domain. If the domain already exists in the system the old change main domain script ignores the returned error message and our database shows your main domain as being changed, but cpanel does not.
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www isn't a subdomain, but rather it should be set up as a cname pointed at your main domain, in this case netmate.cu.cc. You may need to contact cloudflare for support if www works on our nameservers, but doesn't on cloudflares.
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That is correct. The file that was causing the load was /home/interimq/public_html/la2revive.ru/index.php You have three options that I'm willing to do for youTake your backup and find another hosting service.I can move your account to Johnny where causing downtime isn't as big of a deal.I can restrict the number of concurrent processes your account is allowed to use which will result in 500 errors instead of crashing Tommy for the thousands of other accounts that share your server.Let us know how you'd like to proceed.
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[Solved] Remote Connection To Johnny Via Pgadmin (Or Similar)
Krydos replied to Thottelberro's topic in Escalated Requests
The user cecacons has been granted access to remotely connect to the database cecacons_elektroschirmer from any IP. Yes. Yes. In the past we granted open access to all databases from all users from all IPs, but that is a rather insecure way to do things. We're now doing something more along the lines of https://johnny.heliohost.org:2083/frontend/paper_lantern/sql/managehost.html where you can grant access much more securely. Until we write a custom Heliohost only plugin for doing this yourself you'll just have to make requests for it. -
[Solved] Phpmyadmin Maximum File Size Exceeds
Krydos replied to sagnik's topic in Escalated Requests
Can you upload/import your 4MB .sql database now? -
Does it work if you install phpmyadmin through softaculous? https://johnny.heliohost.org:2083/frontend/paper_lantern/softaculous/index.live.php?act=software&soft=279
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[Solved] Phpmyadmin Maximum File Size Exceeds
Krydos replied to sagnik's topic in Escalated Requests
Does it work if you install phpmyadmin through softaculous? https://johnny.heliohost.org:2083/frontend/paper_lantern/softaculous/index.live.php?act=software&soft=279 -
[Solved] Remote Connection To Johnny Via Pgadmin (Or Similar)
Krydos replied to Thottelberro's topic in Escalated Requests
Please post the following information: Your postgresql usernameYour postgresql database nameThe IP you want to connect from (or if you want access from all IPs) -
How are you uploading the file? FTP?
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Bruteforcing a password is illegal unless you are bruteforcing your own password, or you have permission from the account holder. The first step to take is checking the whois of the domain https://who.is/whois/ogtrk.net As you can see they have things locked down as tight as they can to prevent anyone from finding out who they are You can try calling that number or contacting them, but since the address is Panama I wouldn't bother with it too much. A lot of countries that aren't US, Canada, Australia, England, Germany, etc don't really care about illegal activity like this and would probably ignore you or stall indefinitely. Cloudflare is different. https://www.crunchbase.com/organization/cloudflare#/entity They operate out of San Francisco, California, USA so you're likely to get a much faster response from them. Fill out their abuse form https://www.cloudflare.com/abuse/ and then ogtrk.net will at least not be able to hide behind cloudflares nameservers anymore. Once they use their actual hosting companies nameservers contact that hosting company, and the company who owns the IP that they are using and work your way up the chain until you get a hold of someone who cares, and you can maybe get their IP nullrouted. Anyways, I'm going to unlock this thread if you have any follow up questions on how to accomplish your ends legally.
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[Solved] Phpmyadmin Maximum File Size Exceeds
Krydos replied to sagnik's topic in Escalated Requests
Please post the following information: Your cPanel username Your main domain The server that you are on -
You're an incredibly impatient fellow. You know you could have had all this done weeks ago if you had just done it yourself. You already uploaded the Divi.zip file to your themes directory. Perhaps these instructions will help you with the next step http://www.wpbeginner.com/beginners-guide/how-to-install-a-wordpress-theme/
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I'd love to help you, but I'm really not even sure what you need help with. What do you want uploaded and where?
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Are you asking how to change your cpanel username?
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ns1.heliohost.org and ns2.heliohost.org
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I just tested https://www.heliohost.org/renew/ on a Tommy account that was inactive and it worked for me. Were you trying to renew your account in some other way?
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Was there something else you needed help with?
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You need an organized, detailed solution on how to not log in with the wrong password? Maybe I'm not understanding you exactly, but just log in with the correct password? If it says invalid password don't just keep randomly guessing. Also a problem that a lot of people run into is they save a password in a mail client or ftp client, etc and then when they change their password the mail/ftp keeps trying to log in with the wrong password because they didn't update it, and that gets them locked out. Here are the instructions for connecting to SFTP with Filezilla: -Open Filezilla -Click File >> Site Manager -Click New Site -Type "Johnny SFTP" and press enter -In Host field type "johnny.heliohost.org" -In Port field type "1373" -In Protocol dropdown select "SFTP - SSH File Transfer Protocol" -In Logon Type dropdown select "Normal" -In User field type your cPanel username -In Password field type your cPanel password -Click Connect -Approve the remote server key, and check the box to not ask you about this server again.
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Yes, you were blocked because you used the wrong password too many times. Can you login now? Just try once. If you try too many times it will just block you again.
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In order to check if the server has you blocked could you let me know the result when you visit this page? https://krydos.heliohost.org/ip.php
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It's possible you got blocked by the server for trying to log in with the wrong password too many times. If you think your website is down you can always check http://downforeveryoneorjustme.com/http://promotingall.heliohost.org/ You can try resetting your password here https://www.heliohost.org/reset/ and if that doesn't work you can also try resetting your password at https://johnny.heliohost.org:2083/resetpass?start=1 If neither of those options work let us know and we can try manually resetting your password for you.
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Deployed http://ostudio.heliohost.org/portfolio/
