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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. Luanfrj, your topic has been split to http://www.helionet.org/index/topic/22659-yet-another-database-issue-luanfrj/
  2. The account euler has been set to theme x3. Let us know if it's working for you now.
  3. Try restoring the database vamdsgn_moremitra with your most recent backup.
  4. We made a news post about fixing this on Stevie back on October 3rd http://www.helionet.org/index/topic/21518-stevie-mysql/ MySQL *used* to be unstable, but it hasn't crashed a single time on any server since the fix. Sorry for the frustration. That's why there is a link in your cPanel letting you know about the news too. The easiest way to keep up on the latest Heliohost news is to follow us on The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  5. Your website http://theimaginations.heliohost.org/ is working now. Don't forget to clear your browser cache and flush your computer's DNS if you're still seeing the queued page or it doesn't load. Let us know if you need any additional assistance.
  6. The database tj0001_wp896 should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  7. The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  8. Dedicated IP granted.
  9. It looks like it's working now. I'm guessing you didn't wait 24 hours for SSL to be set up after you installed it on your domain. Let us know if you need any further assistance.
  10. Awesome! Thanks again.
  11. I'm pretty sure you don't use your account to phish paypal passwords, and I'm even more sure you don't speak Indonesian. Based on the previous two points it's pretty obvious that your account has been hacked. I can't unsuspend this account as it is right now. Would you like me to send you a full backup for you, and delete all of the (mostly corrupted) files?
  12. Are you using a self-signed or purchased certificate?
  13. Dedicated IP Granted.
  14. Your account has been unsuspended.
  15. Your account has been fully backed up, including the malware files, and the link has been emailed to your contact email address. Please verify that everything in the backup is there, and I will delete all files from your account and unsuspend it.
  16. Thanks! As a free service we don't have an advertising budget because we would rather invest all of the money that we do have into providing better service and improving the servers so we really appreciate the word of mouth recommendations that our satisfied users provide. Feel free to post about us on social media like twitter, facebook, hosting review sites, your personal websites or blogs, and anything else you can think of. As long as we have clients using our service Heliohost will continue to exist.
  17. The database jpl_wordpress should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  18. The database rabbitde_wp should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  19. A cron runs on the command line, not within MySQL. The easiest way to accomplish what you're trying to do is create a php file that runs that delete query with a name like cron.php. Then the cron command would be something like php /home/dl5ark/cron.php
  20. The database robev_blog should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  21. The database goldench_wordpress should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  22. The database piotrekn_forum should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  23. The database msuggett_bambooinvoice should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected database. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
  24. Thanks! As a free service we don't have an advertising budget because we would rather invest all of the money that we do have into providing better service and improving the servers so we really appreciate the word of mouth recommendations that our satisfied users provide. Feel free to post about us on social media like twitter, facebook, hosting review sites, your personal websites or blogs, and anything else you can think of. As long as we have clients using our service Heliohost will continue to exist.
  25. The databases listed should now be visible to your root mysql account. You may need to delete, recreate, and reassign permissions to any database users that should have access to the affected databases. If phpmyadmin doesn't log in properly or you don't see the database there change your account password and this should sync up the mysql/cpanel passwords. Let us know if you're still having any issues accessing your data.
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