-
Posts
26455 -
Joined
-
Last visited
-
Days Won
945
Everything posted by Krydos
-
Change your nameservers to ns1.heliohost.org and ns2.heliohost.org.
-
Take a look at https://www.whatsmydns.net/#A/bitehosting.me Your DNS hasn't had a chance to propogate yet as half of those servers have no record of your domain. The other half have the wrong IP. If you want to host that domain with us your site's ip should be 64.62.211.134 not 80.211.0.248.
-
[Solved] Account Queued: pikhe.com
Krydos replied to Adreamer's topic in Suspended and Queued Accounts
Create the subdomain pikhe.namgyal.heliohost.org then check the addon domain page. If the addon domain pikhe.com shows up that means your domain will start working within 12 hours. If it doesn't show up let us know and we'll take another look. -
[HH#41273] Ruby on Rails App - In Need of Advice & Guidance
Krydos replied to HelioHost's topic in Email Support
You ror application had crashed and was unresponsive. The pid file had been deleted so cpanel assumed it wasn't running anymore. I killed the ror application, and then cpanel was able to start it running again. -
Addon domain means a separate website from your main domain. Alias means it shows the same thing as your main domain.
-
Your main domain is now ahmedsuror.tk. It should start working sometime in the next 12 hour.
-
You've been whitelisted to send up to 200 emails per day. Let us know if you have any problems.
-
Do you have ahmedsuror.tk added to cpanel as an addon domain or alias domain?
-
Deployed. http://bfpsw.heliohost.org/JAW/
-
Can you add something like this header to each email? List-Unsubscribe: <mailto:unsubscribe@paranormalcfg.ml>, <https://paranormalcfg.ml/path/to/unsubscribe/script.php> You will then need to monitor the email address unsubscribe@paranormalcfg.ml and prevent emails from going to an address that gets listed. The link could be a way for them to delete their account maybe? You can read about that header at http://www.list-unsubscribe.com/
-
Where do you get your email addresses from?How do recipients unsubscribe from your emails?How many emails do you expect to send per day?Please provide an example of one of your emails.
-
There is no hosting account with the username panamajuul. You deleted it maybe? Either way I sent a Tommy invite to the contact email address.
-
All of our servers are very low on hard drive space right now. That's actually why we're doing a fundraiser to purchase more storage space. https://www.gofundme.com/heliohosts-lily-server-and-storage-increase Once we get that purchased and installed we likely won't have to delete any accounts for years, but since the servers are full right now we delete the oldest unused accounts when we need space for new accounts. Right now the oldest account on Johnny is from 2017-10-16. If you last logged in in April your account has been deleted for months. You'll just need to create a new account and restore from the most recent backup you downloaded.
-
You might have been trying to connect during high load. Things tend to timeout when the load is high. Since you picked the Johnny server the load is frequently high like that. Ricky and Tommy, our production servers, don't have high load like that. Can you log in at https://www.heliohost.org/login/ now?
-
That's because that's what your servlet does. What is it supposed to do? Try editing the code and upload a different version.
-
What is the link to the 404 error?
-
[Solved] Can't use Python2.7 on Johnny Server
Krydos replied to lachie07's topic in Customer Service
That's because /usr/local/bin/python2.7 doesn't exist. Use /usr/bin/python2.7. -
When was the last time you logged in?
-
That happens on Johnny sometimes because he's so overloaded. Usually the easy fix is to just create the subdomain paranormalcfg.redweb.heliohost.org If it works your addon domain should immediately show up on the addon domain page in cpanel. Once you can see it on that page it will then take up to 12 hours to start working. Let us know if this doesn't fix it and we can take a closer look.
-
Deployed. http://bfpsw.heliohost.org/JAW/
-
Deployed. http://bfpsw.heliohost.org/JAW/
