Krydos

See http://www.helionet.org/index/topic/26723-solved-howto-transfer-subdomain-between-stevie-and-tommy/?p=122459

This probably occurred if you created your account while ns1 was offline. I've synced them up now.

Done. That will take a little more work, but it's a good idea.

An invite has already been sent to that email address. Have you checked your spam folder?

Since Stevie isn't functional at the moment it's fine for you to have more than one account. I have removed almazdentistry.com so you can add it to your Tommy account. Let us know if you need help with anything else.

Don't forget PHP 7.1.0 RC 6! http://krydos2.heliohost.org/71/phpinfo.php

Did you enable remote mysql connections? https://johnny.heliohost.org:2083/frontend/paper_lantern/sql/managehost.html

Done.

That's because your forum username is dl5ark and it's trying to create a forum account for you too. Either use a different Tommy username or I can change your forum username temporarily.

Your Tommy invitation should work with that username, domain, and email address now. Let us know if you have any problems.

That's because your Tommy invite went to the email address that your Stevie account is already using. Would you like me to send an invite to a different email address or would you like me to remove this email address from your Stevie account?

That username, and domain have been cleared out. Let me know if you need a new Tommy invite.

Where do you live and what money transfer services are available there?

Just in case, have you read the terms of service?

Set your nameservers to ns1.heliohost.org ns2.heliohost.org or set your A record to the proper IP listed in your cPanel.

Are you sure? Your account shows 1000mb already for me.

https://stevie.heliohost.org:2083/frontend/paper_lantern/passwd/index.html

@bdistler, could you try changing your password a few times to different things with and without special characters? I suspect that there is some symbol that is messing up the login.

I added the account byron to the ACP. Can you log in now? I haven't changed your password.

Mystery solved (for you at least). You can't log in to accounts that aren't listed in the ACP.

May I change the password on the byron account to see if I can replicate the issue?

@byron, does it still not work if you change your password on your working and nonworking account to be the same?

Try resetting your password here https://stevie.heliohost.org:2083/

Does the new password work even though it gave an error?

I just changed the password on my Stevie account to have a $ in it and I can still log in through the new website.