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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. If I were you I would test the remote mysql separately from what I'm assuming is a php cms software. You can do that by running something like this from the command prompt mysql --host=tommy.heliohost.org --user=ahorman1_whatever --database=ahorman1_db -p That command should give you some useful error message if it fails.
  2. Maybe https://www.joomlaplates.com/blog-news/how-to-switch-a-wordpress-site-to-joomla-finding-the-smoothest-ways-1 can give you some ideas of how it is easiest to transfer content from Wordpress to Joomla.
  3. Yes, that phone number still works. 1-802-884-3546 is correct. Maybe once a month someone calls it and leaves a message or texts us. I just take care of it myself since there isn't a lot of demand for phone support. I fixed the number on heliohost.org, but I'm not sure where you mean by "apparently a few places on social media". I checked Facebook and it has the right number. Maybe there will be more people contacting us by voicemail or text message now that the number is correct.
  4. What is your username? What domain do you want your mvc project to be located on? Example: mvc.domain.heliohost.org Create the directory and upload your project to /home/username/mvc
  5. If I recall correctly, I believe they added support for git into cpanel recently. Once we upgrade cpanel it should be available.
  6. You have to request asp.net access before it will work. What is your username or main domain? If you want to deploy an mvc site an admin needs to help you set it up. I'll give further instructions once we figure out which account is yours.
  7. What is your username or main domain?
  8. Your account was hacked, and used for illegal activity. The contents of the account are being held as evidence for law enforcement. We cannot provide a backup of this account because it contains stolen information. The domain you linked has been removed from your old account so you can use it to create a new account if you wish. Once you have a new account you can restore your site from your most recent backups. Let us know if you need any help.
  9. HelioHost is a hosting provider. http://sonny175.heliohost.org/ is one of our user's websites, not ours. You'd need to contact them directly to have them update their site. Perhaps they have contact information on their website?
  10. Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files. If you need to send an image or file, please provide a link instead of attaching it directly to the email. Please resend your request without images or attachments, or post on our forums for assistance.
  11. You can reset your password at https://www.heliohost.org/reset/ Please be aware that having more than one account is a violation of our terms of service. Please delete all accounts in excess of one.
  12. Your domain appears to be working so I assume you found the syntax error in your .htaccess file and fixed it. Let us know if you need help with anything else.
  13. This has already been solved on discord.
  14. Are your twelve users all going to be on the same internet connection or connecting from different locations from one another?
  15. Mssql extensions isn't provided by cpanel, mainly because cpanel runs on linux. It would be possible to install the extension from source, but it would likely break a lot of other stuff in the process. I recommend using mysql, postgresql, or sqlite.
  16. As it says in our news posts https://www.helionet.org/index/topic/33812-johnny-maintenance/ https://www.helionet.org/index/topic/33842-2018-08-07/ https://www.helionet.org/index/topic/33871-johnny-backups/ we have archived all of the accounts on Johnny to do extended maintenance. If you're a donor you can have an admin move your account to another server for you. If you wish to move for free you can download your backup, create a new account on Ricky or Tommy, and then restore your backup. Let us know if you need help with anything.
  17. As it says in our news posts https://www.helionet.org/index/topic/33812-johnny-maintenance/ https://www.helionet.org/index/topic/33842-2018-08-07/ https://www.helionet.org/index/topic/33871-johnny-backups/ we have archived all of the accounts on Johnny to do extended maintenance. If you're a donor you can have an admin move your account to another server for you. If you wish to move for free you can download your backup, create a new account on Ricky or Tommy, and then restore your backup. Let us know if you need help with anything.
  18. Mssql extensions isn't provided by cpanel, mainly because cpanel runs on linux. It would be possible to install the extension from source, but it would likely break a lot of other stuff in the process. I recommend using mysql, postgresql, or sqlite.
  19. It looks like there was a bug in tomcat (not my scripts) that caused the deployment service to get stuck. This is the second time this has happened, and since I can't fix tomcat for apache I have updated my scripts to work around the bug instead of getting hung. Hopefully this doesn't happen again, but if it does let us know. Thanks for reporting the issue.
  20. Closing due to inactivity.
  21. It looks like the load tracking has started working again on its own.
  22. Is it working now?
  23. You can install perl modules yourself at https://tommy.heliohost.org:2083/frontend/paper_lantern/module_installers/main.html?lang=perl
  24. Merged the two threads about the same thing. I'll see if I can get two factor authorization to be compatible with our system.
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