Krydos

You have to request asp.net access before it will work. What is your username or main domain? If you want to deploy an mvc site an admin needs to help you set it up. I'll give further instructions once we figure out which account is yours.

What is your username or main domain?

Your account was hacked, and used for illegal activity. The contents of the account are being held as evidence for law enforcement. We cannot provide a backup of this account because it contains stolen information. The domain you linked has been removed from your old account so you can use it to create a new account if you wish. Once you have a new account you can restore your site from your most recent backups. Let us know if you need any help.

HelioHost is a hosting provider. http://sonny175.heliohost.org/ is one of our user's websites, not ours. You'd need to contact them directly to have them update their site. Perhaps they have contact information on their website?

Your message's content was lost during delivery, likely because it contained images or attachments. Our system does not accept messages containing images or files. If you need to send an image or file, please provide a link instead of attaching it directly to the email. Please resend your request without images or attachments, or post on our forums for assistance.

You can reset your password at https://www.heliohost.org/reset/ Please be aware that having more than one account is a violation of our terms of service. Please delete all accounts in excess of one.

Your domain appears to be working so I assume you found the syntax error in your .htaccess file and fixed it. Let us know if you need help with anything else.

This has already been solved on discord.

Are your twelve users all going to be on the same internet connection or connecting from different locations from one another?

Mssql extensions isn't provided by cpanel, mainly because cpanel runs on linux. It would be possible to install the extension from source, but it would likely break a lot of other stuff in the process. I recommend using mysql, postgresql, or sqlite.

As it says in our news posts https://www.helionet.org/index/topic/33812-johnny-maintenance/ https://www.helionet.org/index/topic/33842-2018-08-07/ https://www.helionet.org/index/topic/33871-johnny-backups/ we have archived all of the accounts on Johnny to do extended maintenance. If you're a donor you can have an admin move your account to another server for you. If you wish to move for free you can download your backup, create a new account on Ricky or Tommy, and then restore your backup. Let us know if you need help with anything.

As it says in our news posts https://www.helionet.org/index/topic/33812-johnny-maintenance/ https://www.helionet.org/index/topic/33842-2018-08-07/ https://www.helionet.org/index/topic/33871-johnny-backups/ we have archived all of the accounts on Johnny to do extended maintenance. If you're a donor you can have an admin move your account to another server for you. If you wish to move for free you can download your backup, create a new account on Ricky or Tommy, and then restore your backup. Let us know if you need help with anything.

Mssql extensions isn't provided by cpanel, mainly because cpanel runs on linux. It would be possible to install the extension from source, but it would likely break a lot of other stuff in the process. I recommend using mysql, postgresql, or sqlite.

It looks like there was a bug in tomcat (not my scripts) that caused the deployment service to get stuck. This is the second time this has happened, and since I can't fix tomcat for apache I have updated my scripts to work around the bug instead of getting hung. Hopefully this doesn't happen again, but if it does let us know. Thanks for reporting the issue.

Closing due to inactivity.

It looks like the load tracking has started working again on its own.

Is it working now?

You can install perl modules yourself at https://tommy.heliohost.org:2083/frontend/paper_lantern/module_installers/main.html?lang=perl

Merged the two threads about the same thing. I'll see if I can get two factor authorization to be compatible with our system.

Does it work now?

We've been planning on implementing a new system where monthly donors would be exempt from needing to log in to cpanel. If you want to set up a recurring monthly donation of at least $1.00 USD you won't need to log in anymore.

Yay! An excuse to make a cool chart. Haha. Here is what the last 12 months looks like: I couldn't expand colocation out any further than it is because it's just a package deal and our bill isn't itemized. Basically it includes our cabinet where we can house up to 42U of servers, electricity, internet service, heating and air conditioning. It also includes 24 hour technicians that we can call or email to do tasks for us on site. The Savings/Loss section is how much in the red we've been, and obviously that isn't sustainable. The bad news is we've lost money for three years in a row. The good news is our donations section keeps getting bigger and bigger. I interpret that to mean that our users like us, believe in our cause, and want us to continue existing. We do receive money for people simply viewing our ads, but it isn't much compared to if people click the ads. Google is really smart though and if people just click the ads to try to earn us money they always find out and we could lose our adsense account entirely. One of the terms of service of adsense is you absolutely can't ask people to click your ads, but if you see an ad that honestly interests you then go for it. Nothing is being saved. Quite the opposite. We've burning our savings to stay in business. As far as future upgrades go we had a really successful GoFundMe campaign earlier this year that you can see on the chart. We needed $645 and we actually got $710 total. As promised we put that $645 straight into a new piece of hardware, and the excess went towards our bills. That would be amazing. We've been encouraging people to do this because if we can get a steady stream of income it will make things a lot less stressful for us to know we at least have some money we can count on each month. Advertising and donation revenue can be rather inconsistent. Some months are great, but most are quite the opposite. It was true for a long time. As you can see on the chart $1200 of our yearly budget goes to staff. If HelioHost was a "real" for-profit company I would probably be making about $75,000 per year for what I do around here. I only take about 1% of what I'm probably owed. The only reason I even take that is because my wife insisted I stop "wasting my time" unless they were willing to pay me anything more than nothing. Gotta keep her happy, and it doesn't hurt to get a couple bucks for my time. Over the past year I've made about $2.72 per hour. Awww, I'm not amazing. Oh well. Let us know if you have any other questions.

Thanks!

Sorry, it was a permissions issue. I should have checked the backups to make sure they were downloadable.

Unsuspended.