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Everything posted by Krydos
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Thanks!
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Sorry, it was a permissions issue. I should have checked the backups to make sure they were downloadable.
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Unsuspended.
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[Solved] 403 Forbidden error [spandso@Tommy]
Krydos replied to spandso's topic in Escalated Requests
Your domain was still set up to use your old Johnny ip instead of the new Tommy ip. I have fixed it, but it can take some time for the dns cache to expire. You may be able to speed up the process by flushing your os dns records. -
[Solved] 403 Forbidden error [spandso@Tommy]
Krydos replied to spandso's topic in Escalated Requests
Fixed. -
/home1/ is fixed, and a new invitation has been sent. Let us know if you have any other issues recreating your account.
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[Solved] cPanel not working / domain not resolving
Krydos replied to alein's topic in Escalated Requests
Fixed. -
Fixed.
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https://www.heliohost.org/donate/ We accept donations from paypal, skrill, bitcoin, and a few other cryptocurrency. Paypal is the recommended way to donate. Once you've made your donation let us know the transaction ID and we can move you to Tommy.
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https://www.heliohost.org/donate/ We accept donations from paypal, skrill, bitcoin, and a few other cryptocurrency. Paypal is the recommended way to donate. Once you've made your donation let us know the transaction ID and we can move you to Tommy.
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If you're a donor an admin can move your account for you. If you wish to move your account to Ricky for free you'll need to create your new account on Ricky and restore your backup. Let us know if we can help in any way.
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If you're a donor an admin can move your account for you. If you wish to move your account to Ricky for free you'll need to create your new account on Ricky and restore your backup. Let us know if we can help in any way.
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[Solved] Request for installation of / help with MySQLDB
Krydos replied to openflex's topic in Escalated Requests
You're on Tommy now. Here are the modules that are currently installed on python 3.6 https://krydos.heliohost.org/cgi-bin/modules36.py -
Most of your load is coming from /home/aurum/public_html/ai/live/index.php
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It's taken about 24 hours to archive all of the accounts, but it's almost done.
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The SFTP credentials can be found at the top of the page at https://tommy.heliohost.org:2083/frontend/paper_lantern/ftp/accounts.html SFTP Settings SFTP host: tommy.heliohost.org SFTP port: 1342 SFTP protocol: SFTP SFTP logon type: Normal SFTP Username: dt22 SFTP password: <same as cpanel>
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[Solved] Request for installation of / help with MySQLDB
Krydos replied to openflex's topic in Escalated Requests
Before we install anything let's figure out which server you want to be on. Flask/django on Tommy use python 3.6, and flask/django on Ricky run on python 2.7. Do you want to use python 3.6 or 2.7 for your project? -
You can upload your files with the cpanel file manager, sftp, or even webdav. We recommend sftp. You can find your sftp settings in cpanel on the ftp page. Let us know if you need help with anything else.
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There was a conflict with your Web.config file that was preventing your test file from working. I renamed it to Web.config.old to disable it, and your test file is working now http://kembali.heliohost.org/test.aspx
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Unfortunately your wordpress install was hacked, and we were forced to suspend your site. Your account was used for illegal activity so we are unable to unsuspend it or provide any backups. I have sent you an invitation to create a new account on the same server to your contact email address. You'll need to use a different username, but you can use the same email address and the same main domain. I have also removed your addon domain from your suspended account so you can add it to your new account. Let us know if you have any issues getting your new account set up. As always we strongly recommend not using Wordpress as it's very easily hacked, and this sort of thing isn't very uncommon.
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Done. You should now be able to log in and your website should start working within 2 hours.
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Switching ips doesn't really help. Switching servers is the recommended solution.
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Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
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Yeah, over in the HelioMine Beta thread I posted: Source: https://www.helionet.org/index/topic/30550-heliomine-beta/?p=149236
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Johnny, the server that you picked, is currently enduring a ddos attack. This means that your site can load slowly or not load at all. The best solution is to move to Ricky or Tommy which aren't affected by the attack.
