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Krydos

Chief Executive Officer
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Everything posted by Krydos

  1. If you're a donor an admin can move your account for you. If you wish to move your account to Ricky for free you'll need to create your new account on Ricky and restore your backup. Let us know if we can help in any way.
  2. You're on Tommy now. Here are the modules that are currently installed on python 3.6 https://krydos.heliohost.org/cgi-bin/modules36.py
  3. Most of your load is coming from /home/aurum/public_html/ai/live/index.php
  4. It's taken about 24 hours to archive all of the accounts, but it's almost done.
  5. The SFTP credentials can be found at the top of the page at https://tommy.heliohost.org:2083/frontend/paper_lantern/ftp/accounts.html SFTP Settings SFTP host: tommy.heliohost.org SFTP port: 1342 SFTP protocol: SFTP SFTP logon type: Normal SFTP Username: dt22 SFTP password: <same as cpanel>
  6. Before we install anything let's figure out which server you want to be on. Flask/django on Tommy use python 3.6, and flask/django on Ricky run on python 2.7. Do you want to use python 3.6 or 2.7 for your project?
  7. You can upload your files with the cpanel file manager, sftp, or even webdav. We recommend sftp. You can find your sftp settings in cpanel on the ftp page. Let us know if you need help with anything else.
  8. There was a conflict with your Web.config file that was preventing your test file from working. I renamed it to Web.config.old to disable it, and your test file is working now http://kembali.heliohost.org/test.aspx
  9. Unfortunately your wordpress install was hacked, and we were forced to suspend your site. Your account was used for illegal activity so we are unable to unsuspend it or provide any backups. I have sent you an invitation to create a new account on the same server to your contact email address. You'll need to use a different username, but you can use the same email address and the same main domain. I have also removed your addon domain from your suspended account so you can add it to your new account. Let us know if you have any issues getting your new account set up. As always we strongly recommend not using Wordpress as it's very easily hacked, and this sort of thing isn't very uncommon.
  10. Done. You should now be able to log in and your website should start working within 2 hours.
  11. Switching ips doesn't really help. Switching servers is the recommended solution.
  12. Your account was archived because you haven't logged in for quite a while. We have a limited amount of space on our servers, and occasionally we have to remove the unused accounts to make space for new users. To prevent your account from becoming archived again please remember to log in at https://www.heliohost.org/login/ at least once every 30 days. Unarchiving...
  13. Yeah, over in the HelioMine Beta thread I posted: Source: https://www.helionet.org/index/topic/30550-heliomine-beta/?p=149236
  14. Johnny, the server that you picked, is currently enduring a ddos attack. This means that your site can load slowly or not load at all. The best solution is to move to Ricky or Tommy which aren't affected by the attack.
  15. Your site is password protected so I'm not sure if asp.net is installed on your account or not.
  16. Of course.
  17. I haven't been able to find one. Sitepad was the cheapest/best option I found. That's why we did a trial of it. Running a joomla site doesn't require any coding knowledge. You can try it out by installing it through the softaculous button in your cpanel. I'm not sure what kind of website you need exactly, but HelioHost actually used joomla for our main website from 2008 or so until 2017 or so. We never got hacked a single time either which is pretty good for a cms. Whatever you do stay away from wordpress though.
  18. Cpanel is in control of everything. Without cpanel we wouldn't even have http access.
  19. Cpanel and SAML are not compatible. So if you can get all of your pages created in one month then you can let it expire and your pages should all still work.
  20. Sitepad is $5 per month https://sitepad.com/pricing How many months do you want to use it for? I believe you can keep the website pages after the subscription ends. You just have to edit the code if you want to make a change.
  21. We tried it out eleven months ago https://www.helionet.org/index/topic/29740-site-builder/ As far as I know, you're the first person to ask about it. While the trial was active maybe a dozen people tried it out, and for the most part they didn't think it was worth it. If it was a free product it would make sense to use it, but doesn't make sense to pay for a product that is only used by one person every eleven months. If you want to make a donation specifically for sitepad I'll install it for you.
  22. 03-Aug-2018 14:29:22.158 SEVERE [localhost-startStop-2] org.apache.catalina.startup.ContextConfig.beforeStart Exception fixing docBase for context [/tssinfo_savemytime] java.util.zip.ZipException: error in opening zip file at java.util.zip.ZipFile.open(Native Method) at java.util.zip.ZipFile.<init>(ZipFile.java:225) at java.util.zip.ZipFile.<init>(ZipFile.java:155) at java.util.jar.JarFile.<init>(JarFile.java:166) at java.util.jar.JarFile.<init>(JarFile.java:103) at sun.net.www.protocol.jar.URLJarFile.<init>(URLJarFile.java:93) at sun.net.www.protocol.jar.URLJarFile.getJarFile(URLJarFile.java:69) at sun.net.www.protocol.jar.JarFileFactory.get(JarFileFactory.java:99) at sun.net.www.protocol.jar.JarURLConnection.connect(JarURLConnection.java:122) at sun.net.www.protocol.jar.JarURLConnection.getJarFile(JarURLConnection.java:89) at org.apache.catalina.startup.ExpandWar.expand(ExpandWar.java:130) at org.apache.catalina.startup.ContextConfig.fixDocBase(ContextConfig.java:615) at org.apache.catalina.startup.ContextConfig.beforeStart(ContextConfig.java:748) at org.apache.catalina.startup.ContextConfig.lifecycleEvent(ContextConfig.java:301) at org.apache.catalina.util.LifecycleBase.fireLifecycleEvent(LifecycleBase.java:94) at org.apache.catalina.util.LifecycleBase.setStateInternal(LifecycleBase.java:395) at org.apache.catalina.util.LifecycleBase.start(LifecycleBase.java:149) at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:752) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:728) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:734) at org.apache.catalina.startup.HostConfig.deployWAR(HostConfig.java:986) at org.apache.catalina.startup.HostConfig$DeployWar.run(HostConfig.java:1857) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748) That means it's an invalid zip file, and has been corrupted somehow. Try renaming it from .war to .zip on your home computer to see if you can unzip it.
  23. You should be able to download your backup from https://www.heliohost.org/backup/ Let us know if you have any problems.
  24. Try changing your password.
  25. No, because the tomcat log files have potentially sensitive information pertaining to all of the accounts with java enabled and showing them to you would violate our privacy policy. You can either ask for something specific related to your account, or better yet write your servlet to make its own log files in your home directory.
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